Three visits so far, and Rocket Maids has done a phenomenal job every time. I have been on the every two weeks service. The first service they did, I came back from work and just said to myself "Yea, I am hooked." I mean they really made lemonade out of lemons-- I requested some extra services, like baseboard cleaning and oven cleaning, sweeping out the garage, and some organizing etc. on the first service, and they really made my place into a better place. I work full time and just don't have the time to do major cleaning tasks like cleaning 2000+ sq feet of hard floors, and two full bedrooms, and 2 full bathrooms on three levels (with 3 cats). I work full time on-site/in-office all week, and the last thing I feel like doing is MORE work all weekend or on weeknights after I get home trying to keep my place relatively clean (and not even doing that great of a job). I was always one of those people-- I sort of resisted having house cleaning bc I thought it made me snobby. However, just try it once, and you won't have that attitude any more. It literally increase my happiness and sense of wellbeing coming home to a clean house. read more

I contracted Rocket Maids to do a deep clean for a move in. I was told they would clean everything including drawers, cabinets, floors, windows, etc.... This service was supposed to be completed on 11/17. When setting up the service I told them the previous owner left the house "filthy" and needs a lot of cleaning. Rocket maid said they could complete this job for $365...with a discount! On cleaning day one maid shows up alone to do the job that mote likely needed 3-4 people. I called the owner and left a voice mail about my concern and telling him I absolutely need the work completed today and she will not be able to compete this alone. He told me he was short staff and we will just have to see when she gets done. I also asked him to call me when the maid needs me to move the fridge and oven. The owner said they don't clean behind the stove and fridge. I was confused because this is still part of the floor and cabinet they said they would clean. The owner continued to tell me that it was outside his "scope of work". Doesn't sound like much of a maid service if they cannot clean the floor where the oven was. I also asked the owner if he would compensate me for the inconvenience which he refused....I explained to him that he is wasting my time and now I have to reschedule other services in the hone because he could not complete his job. This is just bad business Long story short, the job did not get completed and my freezer drawer is now broken as well. Do NOT use Rocket Maids....you are better off calling someone else. read more

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I just had my first cleaning experience with Rocket Maids. I was very pleased with the results. The kitchen and bathrooms were very clean. The appliances and mirrors had no streaks. The shower was great. They did everything they said they would do. I am very happy and do recommend giving them a try. read more

Service was great, friendly, timely, efficient and pricing is competitive! The standard cleaning included vacuuming and mopping of hardwood floors which was nice and not damaged at all! Will use the service again! read more

I work 12-hr shifts and really needed someone to just come in and clean for me during my work hours. Here in Huntsville/Madison, we do not have many options for last minute decisions. I had to just book them and hope for the best. BEST DECISION EVER!!! I had no idea. It's like opening the door to a new home. Service is sweeeet and they just get the job done. Once my family leaves after the Memorial Day holiday, I will be booking again. Worth every penny. Rocket Maids are like magic cleaning fairies (they show up in a Fiat like ta daaaaa). read more

We just moved into a home that we were told had a cleaning service get it ready for us. It was definitely not clean. I called Rocket Maids without knowing anything about them for a home cleaning. I wanted a thorough cleaning and that is what I got. I was very pleased with the wonderful job the girl did for me. She made sure everything was spotless and I felt the money was well spent. I will definitely call Rocket Maids again and feel good recommending them. You get what you pay for! read more

Pam with Rocket Maids was incredible. She listened to my concerns and was such a pleasure to have in my home. My home looks wonderful and I would recommend her to anyone! Eduardo in the office was reassuring and kept his word ensuring me the job would be done to satisfaction and we felt taken care of. Thank you rocket maids! read more

GREAT DECISION! With some recent family issues out of state, we really needed someone to just come in a clean the house. It's amazing how this can really get away from you. This was our first time using Rocket Maids, but certainly not the last, we're a long-term customer! After reading the reviews, we decided to book a general cleaning of the house. WHAT A GREAT DECISION! Setting up the service and appointment was really easy. The rep arrived timely. She was courteous and professional and did a really, I mean really, great job. For the service, quality, and value, you simply can't do any better. Only compliments, no complaints! read more

I called Rocket Maid to get an estimate for cleaning. The person I spoke to was very professional, asked me about what I needed to have done, and let me know exactly what to expect. The two cleaning people showed up on time, asked if I had any questions or concerns, and did an excellent job. I would definitely recommend them. read more

I had never hired a cleaning service before having always worked with a trusted individual and honestly I didn't have the best thoughts about cleaning companies. But I needed some help. I looked around at reviews and Rocket Maids had good ones so I called and arranged a service. The owner was wonderful walking me through the system - you can schedule it all online which is amazing! - and the staff was just as promised: courteous, efficient and very high quality. My house had never been cleaner and the biggest piece of this with me is trust. I now have a trusted company to work with. You can trust your home to Rocket Maids. read more

Holy smokes, Rocket Maids did a fantastic job cleaning my house. I've been using cleaners for 10 years and today was the BEST I've ever had. The cleaner was so thorough. Thank you Nice for a job well done! read more

1. Polite, professional and hard-working ladies. 2. Believe I was SLIGHTLY overcharged for the service. When I responded by email, never received A CALL-BACK! read more

Love Rocket Maids! They do a great job cleaning. They are thorough, courteous and respectful. Cleaning is always done to a high standard. They do floors, dusting, window washing, toilets, sinks, vacuuming, and anything else I haven't thought of. Rocket maids comes highly recommended! read more

Paid well in excess of $300 to have a "move-in" cleaning done to my house. The 4000 sq/ft house was completely empty at the time. Two cleaners "completed" the job in only 2 hours and it shows. Pitiful job. Still finding areas they didn't even touch. Especially disappointed after paying extra for specific things to be cleaned. Never again. read more

I have used the service for the first time today. I have no idea why someone would complain. My home is cleaner than even I did when I was able to clean my own home - everything that was done by them exceeded my every expectation- the cost was more than reasonable- I looked at other services that were at least twice the price!!! I will use them again and will refer all of my friends to them!!!! read more

Rocket Maids came to clean my house yesterday and did a wonderful job.When they finished my house smelled so good and everything was super clean. They will be a permanent fixture in my house from now on. read more

Ruby and her crew did a great job on our home. I would highly recommend this company. I have used other cleaning companies and have not been pleased. So glad to see a company complete the job so well. Great job Rocket maids!! read more

I hired them three times, the first cleaning was excellent (Rubi and Vanessa) the second was ok, the third one was terrible! (by Georgia and Marquee) they took 40 minutes to "clean" my house, they complaint about the owner and his business practices while there (not very professional), and almost left without saying goodbye, they left in a hurry ... and then I figured out why... they broke the wedding gift my husband gave me (made by hand in another country). They didn't even told me! my house was not clean and the job was poorly completed . Later the owner reimbursed the price of my wedding gift and he sent someone to clean properly (Vanessa) and she did a good job; however, at this time I don't feel comfortable bringing them to my home again. read more

Eduardo's response rate is very quick. Booking on line is so easy, you can add special services one week, take them off the next. If you are not in need of assistance a different week due to travel you can easily reschedule. The team who is assigned to us is courteous, prompt, and efficient. Every week our home looks and feels very clean. We are very pleased and highly recommend them to other busy professionals in the area. read more

I hired Rocket Maids and aside from one of the maids breaking a bathroom fixture, they did a very nice job cleaning. The maids are kind and thorough. However, I am still waiting for the fixture to be replaced and that has been the biggest problem to get done, although to be fair, partly because of my travel schedule. I will revisit this review once the fixture has been repaired. Update: Fixture was replaced with beautiful new fixture and was well done. Thanks Eduardo! Great job. read more

Only use them for touch up cleaning, they are not very thorough. The price is high and the service is only average.

They were on time, on price, and did a great job. It was such a relief coming home to a clean home!!

Rocket Maids came to my home last week. I booked on line, which was a piece of cake, and received email confirmation just moments later. The communication between the office and myself was incredible. Both on line and over the phone. One of the owners stopped in during the cleaning to see how everything was going. Nice touch! My favorite thing was my floors. I have a lot of wood flooring and they looked brand new when the gals were done with them. I felt very comfortable with the crew that came into my home. Thanks Rocket Maids! read more