The owner Jim, did not get back to me in my desperate time of need. I brought my dad to live with…read moreme after having been ward of the state in a Pennsylvania hospital for 3 months. I called Jim in an urgent last resort to get help with my dad, I work remotely, and needed help with a sitter for at least 4-5 days per week, 4 hours each day. I was assured by Jim that he would get back to me later that same day with either good or bad news as far as having someone in my area to help me. After not hearing from Jim after normal business hours, I texted him and asked what he found out. No reply. 5 days later, still no reply. Don't rely on this business if you are a primary caretaker of a loved one!!! They will undoubtedly let you down.

Outstanding customer service and Jim made sure we had wonderful angels to visit with my…read moregrandmother! They were attentive and kind, prompt and reliable. He gave excellent customer service and helped us find angels that got along well with my grandmother. I would recommend his company to anyone needing companionship and help with personal care!

BrightStar Care of Chattanooga recently provided companion care for my mother during her battle…read morewith Pancreatic Cancer and they did a wonderful job. All of the Ladies that came to assist her were very kind and compassionate. They interacted with my mother in the most professional yet caring manner. They were there to meet her needs, yet they became friends with my Mom and that was special to our family. I would recommend them to anyone!!! We give them two thumbs up....... Greg Hixson, TN

I was unsure of what to expect when we hired BrightStar to help my mother at home after a hospital…read morestay, but we were very pleased with their service. The ladies that helped out were lovely, attentive, and very professional. I have recomended BrightStar to other families, and they have been just as pleased. I will definitely use them again for all of our future home health care needs. Elizabeth Lookout Mtn, TN

Doing a great job caring for my mother-in-law. Very pleasant atmosphere and caring caregivers.read more

From the owner: Contact us for more information.Morning Pointe creates a personalized service plan for every…read moreresident. Each individuals needs and preferences are taken into consideration. Individual care plans are reviewed regularly allowing staff to meet the ever changing needs of the residents today and in the future. Recognition and promotion of maximum independence, choice, dignity, privacy and autonomy are the standards at Morning Pointe.

my experience at rosewood was not a good experience, I was an employee of the kitchen and from my…read moreexperience I would not recommend it to anyone. employees come to work drunk and high, bumbling their words and speech. coming in smelling like marijuana so strong it would make your head hurt. you were constantly getting your job threatened for stuff you had no part in. The kitchen was constantly disgusting and a constant health hazard. And when I was there I was used by the other employees to take the drug test instead of them. Just to try and cover their own selfs.

From the owner: Nestled in quaint Fort Oglethorpe, Rosewood Retirement Community offers an atmosphere rich in…read morecomfort and southern charm. Our community setting offers an array of activities and amenities while still respecting your independence and privacy. As a continuum of care retirement facility, we offer both independent and assisted living in addition to memory care. At Rosewood Senior Living we are committed to nurturing the mind, body and spirit through all stages of life. We offer a variety of activities, entertainment and outings specially designed to keep our residents active and engaged. Our community is located in North Georgia, a 15 minute drive from downtown Chattanooga. We are conveniently located minutes from shopping, restaurants, entertainment, hospitals and medical centers.

If giving a Negative rate was an option, that would much better suit this rating. I am an LTC nurse…read more(I do not and will never work at this facility), and I am aware of how the everyday routine of nursing care goes for Skilled facilities, as the facility where I am employed is both LTC and a skilled facility. At the end of March, my father was admitted to this place. He is recovering from a severe cerebral hemorrhage that left him with a tracheostomy and a peg tube, unable to speak, walk, move his arms, or do pretty much anything other than sleep and look around the room. At first, things seemed pretty normal for a Skilled Nursing Facility until I started to learn the truth. Such as using towels to clean patients rather than wipes or disposable clothes, not normal or sanitary. Walking down the halls and seeing naked patients being changed with their doors wide open for anyone to see, again, not normal and could be considered illegal, let alone dehumanizing. Call lights and respiratory alarms are being unanswered for hours, literally hours, with nurses, CNAs, and respiratory techs standing and sitting in the halls completely ignoring them. This was all just what I witnessed outside of my own personal experience with care for my dad at this facility. As I stated previously, my dad is recovering from a cerebral hemorrhage and can not speak or move. He was placed at the bottom of the building in the very last room, the furthest away from the nurses' station. If there was an emergency (and there definitely was), no one would have heard it or known until someone rounded on him. By the End of his 3rd week working with PT, OT, and ST, my father was beginning to emerge. He was starting to speak and assist in oral care, and following commands to some degree; it was amazing headway. However, the day Respiratory began trials on capping his trach, it all changed. We agreed to wait until his CPAP was brought from home to try an overnight capping trial, as before the brain injury, he was diagnosed with OSA. The Next day, when I arrived at the facility, I learned that despite our agreed-upon plan, my father had started on an overnight capping trial and failed due to becoming apneic. Its literaly in the name (Obstructive Sleep Apnea). My father was different than the day before. He was shaking, unable to speak at all, and his limbs were almost completely stiff. When I alerted the Nurse to his change and inquired about medication changes or an assessment. I was met with "this is normal," and I'll put him on the board for the NP to see." The nurse did no bedside assessment, she never documented the abrupt change and decline in his physical or mental status, she only charted that I asked about his medication, my father went 4 days without the NP seeing him. After that, I was called by his social worker and informed that he would be discharged home with home health, that he would not be receiving any new treatments, and that the therapies he was getting could be done with home health. While home health was our goal for discharge, it was quite abrupt, and he was not medically stable considering the decline. He was never sent for a CT to make sure there were no new brain injuries or changes. He was never assessed by the NP, when he did come, he only spoke to me at bedside about medication and completely disregarded what I said about his decline. The Process of discharge was just as horrible as the care my father received. I was contacted by his social worker 2 days before his discharge and informed that there was no home health agency set up, that I needed to find one, and that his insurance denied him being brought home via EMS, and that I would have to set up transportation. None of these things I was able to do, as it is required that the facility set up the transfer of care and transportation via non-emergency EMS. It took me calling other facilities and companies to get it sorted, and finally, the social worker supervisor started working on it and helped get things in order. As for a home health agency, I had to call a local company and explain the whole situation, and thankfully, they accepted him. This place took away the progress my father had made in recovering; it almost took away my family's hope that my dad could have a meaningful life. We still do not know how bad the damage is and how much he can recover, but since he has been home, he is making small improvements little by little. I could not ever recommend Standifer Place as an acceptable or safe SNF, LTC, assisted living, or business to anyone. The state should do some serious investigating of this place and get some help for the people who currently live there and have to receive services there. They have a right to live and heal in a safe, clean, and honest environment. Unfortunately, Standifer Place is none of these.

This facility keeps calling my phone and leaving weird voicemails, when I call to see why? Some…read moreyoung rude nasty girl was rude with me. Then my wife called and they were rude with her! My wife is a Rn that use to work at places like this & knows how unprofessional these chicks are. Will be reported.

This place is terrible. There is no help. Emergency call buttons never work. No front desk you can…read moreonly get in by code. Food is terrible.

From the owner: American House Shallowford in Chattanooga, TN, offers a warm and inviting assisted living and…read morememory care facility for seniors looking for a supportive environment to call home. With a focus on promoting independence and well-being, American House Shallowford ensures that residents enjoy a fulfilling lifestyle surrounded by compassionate staff members who prioritize their comfort and happiness. At our Assisted Living Facility in Chattanooga, TN, seniors can expect a vibrant atmosphere where they can thrive and participate in various enriching activities. From delicious dining options to engaging recreational programs, American House Shallowford fosters a sense of community and belonging among residents.

Don't fall for the scam. I made the mistake of giving them my phone number. In the next five days,…read moreI received at least 30 phone calls and voice messages. I blocked the number but the calls kept coming. I finally called them back and told them to stop calling me. The customer service rep apologized for all the calls and informed that their system used "automatic dialing". I asked her how automatic dialing could leave me phone messages. She told me that she could connect me with a sales rep and that would be my primary contact (another marketing ploy). I had already informed her that I wasn't interested in their services. I told her that the next call would be from my lawyer. She apologized again and said she would take me off the list. Hopefully I'm done with this people.