It is now 2/5/24 My Mom LEFT Rockbridge Oaks about 2 months ago. We expected another decline…read morebecause of the move but she has improved to the point that she no longer has to use her walker all the time. She is sleeping on a normal schedule. We have cut out some of her pain meds because she is so much more active now she does not need them. There is no doubt she was declining at Rockbridge Oaks because of the SEVERE NEGLECT. Don't listen to the words of management. Pay attention to their actions! If they say they will change but their actions do not reflect their words...RUN AWAY!!

Stay away until they get their staff sorted out…read more We just moved our mother out of here after her only receiving three showers for the entire month of November and rarely having her teeth brushed, among many other things. We tried for months to get things addressed but their promises were consistently broken, and this was the final straw. The assisted side is ok, but the memory care side is critically understaffed and undertrained. The office has a very high turnover rate as well. They are trying, but unfortunately failing, and all the good staff seems to be burning out. I do hope they get it together soon though, for the sake of the remaining residents and few remaining great staff members. They deserve better.

BrightStar Care of Chattanooga recently provided companion care for my mother during her battle…read morewith Pancreatic Cancer and they did a wonderful job. All of the Ladies that came to assist her were very kind and compassionate. They interacted with my mother in the most professional yet caring manner. They were there to meet her needs, yet they became friends with my Mom and that was special to our family. I would recommend them to anyone!!! We give them two thumbs up....... Greg Hixson, TN

I was unsure of what to expect when we hired BrightStar to help my mother at home after a hospital…read morestay, but we were very pleased with their service. The ladies that helped out were lovely, attentive, and very professional. I have recomended BrightStar to other families, and they have been just as pleased. I will definitely use them again for all of our future home health care needs. Elizabeth Lookout Mtn, TN

This facility is NOT closed. It was sold and is now called Storypoint of Hixson. My Mom has lived…read morethere for over 2 years. Very caring staff.

From the owner: Dominion Senior Living of Hixson offers assisted living services and memory care to seniors living…read morein Hixson, Tennessee. Hixson is a quaint suburb of Chattanooga in Hamilton County, a convenient location for senior living; Chattanooga, TN families can easily visit and residents are able to use some of the best health services in the state. Our community is surrounded by dense foliage and trees, making for a secluded and picturesque atmosphere.

When i entered the facility I was very clean an inviting. The staff was very accommodating. I…read morenoticed while touring a man helping someone with their phone. I later learned it was the maintenance personnel. The room we looked at was very clean. I would recommend this place to anyone.

My mother has been living at StoryPoint for a little over 2 years. While the first year had its ups…read moreand downs primarily due to staffing issues this past year has significantly improved. A noticeable change began when Mary came aboard in charge of resident care. consistency in quantity and most importantly quality of staff began immediately. They have always been very reactive to any concerns. I highly recommend StoryPoint and it's current leadership. Don L

The Riverdale health Group in Chattanooga TN, is a reliable and excels in the area of compassion…read morewhen compared to others. The Director is very decisive when having to deal with unforseen dilemmas, and provides quick, responsive action when needed. The care provider we recieved seems to be dedicated, Knowledgeable, and Honest. The care we recieved from them was Thorough.

From the owner: Riverdale Health Group LLC. is committed to giving you the best care for your loved ones. We take…read morepride in our supportive service care experience with our client.

Doing a great job caring for my mother-in-law. Very pleasant atmosphere and caring caregivers.read more

From the owner: Contact us for more information.Morning Pointe creates a personalized service plan for every…read moreresident. Each individuals needs and preferences are taken into consideration. Individual care plans are reviewed regularly allowing staff to meet the ever changing needs of the residents today and in the future. Recognition and promotion of maximum independence, choice, dignity, privacy and autonomy are the standards at Morning Pointe.

This apartment community is very nice, and the staff is helpful and friendly. However, I've been…read morevery disappointed in the way they've handled their reaction to several cases of COVID among staff and residents. Unlike earlier in the pandemic when they were bringing food to residents' units, even after the large rise in cases around the Thanksgiving holiday, the DINING ROOM continues to be open. Today I found out my father has been diagnosed with COVID; although he wears a mask there are MANY residents who have been very careless about that. I blame them and the management for not taking the proper precautions with gatherings, including having a "Christmas Party" and keeping the dining room open. Please get wise about this virus!!

Overall: 3.5 stars; yet has potential for improvement…read more 5 stars for the building itself - well done. Apartments have nice finishes and are also well done. 5 stars for the staff - everyone is friendly, professional, nice, and takes care of the residents. Great people work here in every aspect of the facility. 3 stars for activities- hoping this improves as Ashwood grows. Not many activities overall and none that are mind- expanding or brian-developing. All of the activities are passive. 2 stars for food - this area needs major improvement. Same two soups for lunch and dinner each day, salad bar lacks variety and lettuce is wilted, no fresh fruit - only canned, not enough variety, both in terms of the food itself and nutrition - if fish (fried) is the main meal, then one of the soups is fish, if chicken is one of the main meals, then there is a chicken soup, food need a to be kept warm for the entire time of service, not just the beginning times of each mealtime. Hopefully the food quality will improve sooner than later. Will update review if/when that happens.

My mom has been a resident here for several months and she loves it. The staff here is very kind…read moreand cares for their residents as if it was their own family. The rooms are laid out nicely as are the common areas. There is a fantastic dining room and a Great activity center. They have many activities for the residents to keep them happy and busy. This is a great place and if you are looking for a well ran assisted living center this is it.

I was recently a patient at Encompass Health Rehabilitation and I couldn't have asked for any…read morebetter care. I spent two weeks following a spinal surgery getting physical therapy, occupational therapy, nursing care, and speech therapist for swallowing difficulties. This healthcare team were all so pleasant and compassionate as well as excellent and knowledgeable professionals. If you're having surgery and wondering about rehab... I recommend using Encompass!