1. Rockafellow Piano

0

San Antonio, TX

Rockafellow Piano

5.0 (1 review)
Open • 8:00 am - 9:00 pm
Updated 2 months ago

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Response time

10 minutes

Response rate

100%

Services - Rockafellow Piano

Custom piano building

Piano moving

Rockafellow Piano Photos

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TX Pianos - Trying to get a profile picture from a selfie :P  
Also, this instrument now sounds absolutely wonderful!

TX Pianos

(14 reviews)

Derek came on time and took about 1hr & 45 mins to tune our piano. Very careful and detail…read moreoriented. Since ours was brand new and only had one service before, he gave some good recommendations for when it needed tuning again and on how to care for the piano. Honest and no pressure. I would highly recommend him. Best of all as a bonus, he loves dogs and got along with both of ours.

I checked with several services before I made the decision to use TX Pianos to tune and repair my…read more40 year old Grand Piano. Most places didn't respond to my request for an estimate and the couple that did wanted me to sign a contract to have the piano tuned every year or pay them a $75 traveling fee to drive from south Austin to Cedar Park. Then I turned to "Thumbtack" to find a piano tuner. Derek was the first to respond. He owns and operates TX PIANOS, and he responded personally. Gave me a reasonable quote on line to tune the piano (which had not been tuned for 5 or 6 years) and replace a broken string. When I asked about travel pay, he said that if he had 2 or more appointments in the same town he did not charge travel pay. It just so happened he had another tuning appointment scheduled a couple of days later in Cedar Park, so he waived the travel pay. He sent me a text to remind me of the appointment. He sent another text with a location tracker to show me where he was when he was on the way to my house. Derek is very personable and easy to work with. Even my big ole' furry Australian Shepherd, who barks at everyone who tries to enter our house, took up with Derek and walked right up to him, allowed a couple of pets, and never barked at him once during the visit. Derek described what he would need to do and completed the job of tuning and replacing the two broken strings in just a little over an hour. The piano sounded great when he finished and it was more "out of tune" than I thought. Due to the age of the piano and the mallets, we talked about performing a voicing to bring back the rich soft timbre the piano had when it was new, 40 years ago. Again, I received a very reasonable price for the service whenever I decide to have it done. He also put me on a "check-in" schedule for every 6 months to see if I have any other needs throughout the year. It was a pleasure talking with Derek about the piano and we even joked around about our playing techniques - or lack thereof! But most of all, he was reliable and honest and an expert at getting my old grand back in tune. I will not be looking for a piano technician again now that I have met Derek. If you need piano repair or just a tuning, you will not be disappointed with TX PIANO.

MusicMasters Piano Showroom

MusicMasters Piano Showroom

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Brian Henselman shared great detail on my impending piano tuning and cleaning. Talking with him by…read morephone he provided so much information that I was not aware of and many considerations before I proceed with this project. Thank you and I highly recommend reaching out to him as he clearly is a master in his field!!

I contacted Brian Henselman again to tune Things Two's baby grand piano as it was recently moved as…read moreI purchased a new home. Its important to tune a piano after a move and on other occasions such as: 1- When a piano is not played, the strings will gradually stretch with the passage of time and the piano will fall out of tune. Pianos need regular tuning at least once a year to keep them up to pitch and playing the correct notes. 2- When fluctuations in temperature and humidity occur which cause the wooden parts of the piano to expand and contract, affecting string tension. 3- When a piano is not tuned regularly. Pianos get set in their ways as they age. A piano that hasn't been tuned in a long time will go out of tune again very quickly. Pianos are temperamental and should be tuned at least once per year. I like to think of a piano like a car in that, cars require regular tune ups, oil changes etc. Brian showed up on time, was efficient and gave some great tips on piano care. If you are seeking an honest and reliable piano tuner, Brian is the best bet! Total for tuning: 205.68 #supportlocal

Fort Bend Music Center - Piano wire for days!

Fort Bend Music Center

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I have been meaning to write this review for some time now I love this store AND their service. I…read moream a classically trained pianist and teacher and spoiled with my beautiful C7 back home in LA, but moved here unexpectedly and needed something that would emulate the touch, feel and sound that I'm used to w/o spending 30k min. I got super lucky when I saw they were having a sale of slightly used instruments that were used for a music school event and picked up a CLP 695 GP and I love it! Every time I've had a question, the staff at Fort Bend has not only been courteous and informative, but after some movers failed to reconnect the pedals correctly, they even came all the way out to Boerne to take a look, diagnose the problem and immediately found someone who could fix it. I love this store- and as someone who briefly sold high end pianos in Beverly Hills, I am THOROUGHLY impressed! Thank you guys SOOOO MUCH!

If you're looking for an amazing selection of pianos at a great price AND with super friendly and…read morehelpful service then look no further than Fort Bend Music Center on 1604! Austin took the time to educate us on some of the differences between models of Yamaha Clavinova series pianos and was patient and superb throughout. He and another employee (sorry, I can't remember his name!) even helped carry and load the piano into my truck for the trip home. I highly recommend these guys if you are ever in the market for a new piano! Bravo!

Rockafellow Piano - pianoservices - Updated October 2026

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