This is a well run business. Our property has been cared for by Old faithful for six years. We've…read morebeen with them since they started. My number one compliment is that they are exceptionally responsive. Klark usually answers his phone immediately or calls back very quickly. All concerns are answered and addressed. He gets unresponsive Mammoth specialty businesses to get on the ball. I have confidence and peace of mind having Old Faithful manage my second home.

Our small family stayed in a beautiful property at Mammoth over new year's. Upon check out we left…read moreplace pristine. Owner contacted us soon after check-out advising that the management company personal planted dog feces on bed sheets. This is extremely disappointing especially that we treat everyone' property with respect and spent significant time getting place cleaned before check out. ( Btw, we didn't even take our dog with us) Be very careful, if peaceful existence matters to you as a renter.

I have also been scammed by Alex Solorio / Alpine Stove and Fireplace. After doing a lot of what I…read morethought was due diligence, I paid a 50% deposit in May of 2023 for a new 2-sided gas insert as well as a complete remodel of the stone work and mantel, with the understanding that work would begin in September or October prior to the beginning of the winter season. They began the demo work in October as promised, but it was then that I was also told about "supply chain issues" with the actual insert, and I was given a nebulous evasive timeframe for when it would arrive. By January, I was told by Alex that the insert was finally being shipped and that it would arrive in 3-4 weeks. When that date came and went, it then became increasingly difficult to get anyone to return a phone call or answer an email. When a reply would come, I was informed that I was still a priority for finishing the project, especially given how long I had been waiting. But there was never a straight answer about when the insert was coming, or even whether it had been fabricated. Then came the stories about a flood, an injured worker, etc etc, as reasons for why the project was further delayed. When I was finally able to track down the contact info for the insert manufacturer, I was told that Alpine was no longer a dealer for them, they had no record of my insert being ordered, and that not only were there no "supply chain issues" since 2021, but they had my particular model of insert in-stock and if it were ordered it would only take 2 weeks to ship. When I began this journey, I had a working fireplace. Now, I have a large hole in my living room that leaks when it rains and which vents air in and out of my home through the chimney when the wind blows. I then read the article in the June 29th issue of "The Sheet" which reported on how many other people have been victimized by their fraud. I have now contacted the DAs office and filed complaints with the BBB and Contractor's board. (By the way, the contractor's license that is listed on their website is old, from the previous owners. You should check for yourself the status of their license on the contractor's board website.) My money has sadly gone "poof." Don't make the same mistake I did... run away from Alpine Stove and Alex Solorio and find someone else to do your fireplace instead.

We were required by the Mammoth Lakes Fire Department to replace our existing wood burning insert…read more We chose a wood pellet burning insert. Alex and Chris helped us get what we needed. They couldn't have been more helpful. Once the unit was installed, Alex spent considerable time explaining its operation and what to expect from our new insert. We are excited to no longer have to deal with firewood. Now we just flip a switch! Thanks Alpine!

Miguel is the best. The company can do a wide range of home repairs in addition to fireplace and…read morechimney work. Super knowledgeable and very clean inside the house.

Do not use this company. They don't do a thorough job, charge an outrageous fee, and Angelo is a…read morevery rude person. They also did not disclose their $250 fee beforehand. We've never paid that much for chimney service and would never have agreed to that if we knew it would be so high. How they messed up: It's common practice to take apart the indoor part of a wood burning stove chimney, especially if there are elbows. All they did was clean from the roof, then vacuum the inside of the stove. But this left a TON of soot backed up in the elbows of the chimney and the 90 degree elbow joint leading to the stove. None of this could possibly be cleaned thoroughly with a vacuum from the inside of the stove. When we tried to light the stove after they left, it smoked out our house because the chimney was backed up with soot. We had to dismantle the chimney ourselves and finish cleaning the soot that they left behind. When we contacted the company after this ordeal, they were very rude, tried to blame us for "not instructing them on how to clean our stove properly", and didn't want to refund or reduce the fee that we paid them.

My home has never been this clean since we moved in. I asked them to tackle the big-ticket items-…read morelike ceiling fan and behind the stove/fridge, baseboards etc They went above and beyond- we have lived here full time for 7 years and they navigated all of our home items and cleaned EVERYTHING. I can't imagine how long it took!- would have taken me forever. Worth every penny and I really like the owner of the company! Great service, great people :)

We have been customers of Mammoth King since 2019. They have professionally cleaned our place more…read morethe 200 times, steam cleaned the carpets, deep cleaned our stone and more. They are honest, transparent, dependable and do great work. They really make owning a place 300 miles away from our primary residence easy and hassle free.

We've been using Nealsa Cleaning for almost a year now for our property in Mammoth, and they have…read morebeen wonderful to work with! In addition to their consistent, high-quality regular cleans, they've also handled a full deep clean and steam cleaned our couch - both turned out incredible. They are always timely, extremely thorough, and communication with their team is seamless. We truly appreciate their partnership in keeping our place spotless and well taken care of. Highly recommend Nealsa Cleaning to anyone looking for dependable, top-notch service in Mammoth!

I requested a deep cleaning and windows. They were able to schedule the job that same week and they…read morehad my home sparkling! It was no easy task but they did such a wonderful job. I definitely recommend Nealsa Cleaning!

Total new roof and Juan and his team were beyond excellent, bent over backwards to make sure…read moreeverything was to our liking, left the property spick and span after each day, easy to work with, always answered our texts, we give them over a 5 star in ratings. Juan is a real professional! The Allens in Bishop

Outstanding experience from beginning to end! incredibly professional team and Juan was on top of…read morethe whole process and timing to ensure that everything was ordered /delivered and completed in a timely manner! They completed the demo incredibly fast and cleaned up everything better than they found it. My new roof is beautiful for a very fair price! I highly recommend Juan and his team at Kenny roofing as the best choice for any roofing needs in the eastern Sierras!

Country glass installed our new slider and 6 windows. We did have to file a warranty claim for our…read morescreen slider and they were extremely helpful in getting that replaced. Recently, we had an issue with getting a window screen back in so I left a message with Country Glass. A few days later, Jessica called me back and before you knew it, an employee came out and showed me how to take the window screens out and more importantly, how to put them back in. These aren't the screens I knew as a kid. Thank you Jessica and Country Glass for all of your help.

I requested replacement of the garden window in our house in Mammoth, the snow and ice had fallen…read morefrom the roof and severely damaged the window in January 2026. The quote was reasonable and detailed, and although it took a while, the window was exactly what I wanted. Trevor took the measurements, and Armando did the installation. Armando took such great care in removing the old cracked garden window, and very professionally installed the new Milgard picture window. I couldn't be more satisfied with the results.

We traveled down from Bridgeport for lumber, electrical supplies, beadboard, and more. We called in…read moreadvance to make sure they had what we needed and they indeed did have it all in stock. The employees we worked with were all friendly and helpful. The store is an Ace Hardware store with the famous popcorn machine. We have purchased paint, caulking and other painting supplies in the past and have found the paint specialists to be both helpful and knowledgable. It is nice to have a full service type lumber and hardware store in the eastern sierras. It is also nice to have a store who provides good customer service even with limited local competition.

Item was defective. Paid over $100 and could not return the because there was no box. I understand…read morethat being an issue but an item of that price should work for the intended use. Huge bummer.