Super unfriendly front end staff and prices are absolutely out of control. This isn't "we are in…read moreTruckee things cost more" their business is price gouging. Drive 30 min to Home Depot and the identical piece of wood is at least 50% cheaper. Take a 6x8x12 for example. The price at Home Depot is $23/ft. The price at Truckee Lumber is $55/ft. Do not hire a contractor that uses this company. Your job cost will increase exponentially. Oh not to mention, return something? Restocking fee for small items, not lumber.

I've been working with TTL since 1978, in fact, my account number is 11. Wonder who the ten…read moreaccounts ahead of me are? The Cross Family have served the community with blood and sweat for many years and now include Reno besides their Truckee and No. Lake yards. From the lumber/supply yards to the design center and door shop, they are a one shop stop store. Gotta say, I do miss the days of working with Ruth for my remodel jobs, but she's retired and I don't do remodeling any longer. Keep it going TTL.

Ryan and his team are top notch in the industry. Family owned and operated, these guys are it!read more

From the owner: Service can be measured in a variety of ways and every customer has a different expectation of…read moreservice and it is our goal to meet every customer’s needs. We go above and beyond in every interaction to ensure are customer's needs our met.

Very friendly staff. Charlie gave us a quote on our reclaimed redwood really fast and tailored it…read moreto what we were looking for. Thanks.

This is the place for all your building material needs! From the moment you walk through the door,…read morethe friendly staff greets you and offers any assistance you may need with a smile. Whether you are a professional builder, or a homeowner in need of direction, the team at Truckee Tahoe lumber is there for you! They stock most every item you can think of, from hardware to lumber and specialty trims. If they don't have it, they will rush order it and assure you can get to building your project in the least amount of time possible. Their contractor sales team works hard to complete orders ahead of schedule, and the yard professionals are efficient and friendly, helping you load up and get back on the road in no time with your materials so you can get to work! They also have a design team, whose years of expertise combined with exquisite taste will make your dream home a reality, and well within your budget!Check out their door shop too. From sales to pre-hanging to direct delivery to your job site, there isn't a door shop like it in the area. This is a family run business, and it shows. After you visit one of their many branches, you'll feel like one of the team.

The best hardware/lumber business in the Tahoe area. We went in there looking for an odd-type…read more10-inch bolt of some kind my husband needed for our deck, and actually found it. We found the guys at the desk very helpful. When I asked for a particular type of large bracket, I thought the guy was messing with me when he said, "Let me take you to our Simpson room." In fact, they have the most impressive "bracket" inventory I have seen. It was, indeed, a Simpson room! Excellent! Nice people, great inventory. We are glad we found this place. We will be going back. I love finding what we need and being treated well in the process! I highly recommend this lumber/hardware place! AND IT'S LOCAL !!!

We decided to replace our kitchen and bathroom counters with stone. We selected AJ Marble & Granite…read moreand met with Andrea at his showroom. The selection was extensive. The slabs were set on their sides making viewing easier. Andrea answered questions such as pros and cons of various kinds of stone, price per slab and how long a job should typically take. We selected a granite, styled as " leather", with an off white background showing many other trace colores and inclusions. Once that selection was made, Andrea arranged for a site visit resulting in complete plans used to cut the stone. Andrea's installer, Lorenzo, began removing the old counters, plumbing and installing plywood to support the added weight. He then began installing all the stone. He also installed all the sinks, faucets as well as electrical and plumbing hookups. This all was a big job and done with remarkable craftsmanship and care. The result is stunning! So much so that the drawers and cabinets doors looked sad in comparison. We worked with Lorenzo to design a solution, and what he came up with was spectacular. Lorenzo is amazing! Bottom line is that Andrea and Lorenzo make a great team. We are most pleased with the result!

Unfortunately, my experience with this company eventually became a serious financial dispute. We…read morepurchased materials for a home renovation project but canceled the project shortly afterward. Andrea Bolcato agreed to reimburse us and initially returned only a small portion of what had been paid. Over the following months, despite repeated requests for the remaining refund, there were continuing delays and explanations, and eventually communication stopped altogether. By that time we had relocated out of state, so I continued trying to resolve the matter in writing. I filed complaints with the BBB and the Attorney General's office, but the matter still was not resolved. After more than a year of attempts to resolve it privately, I ultimately filed a civil lawsuit. Even service of the lawsuit became difficult. According to the filed process server's report, when the server attempted service at the business, Andrea initially denied that he was Andrea Bolcato. After the server stated that he resembled Andrea Bolcato's Facebook photo and showed him the body camera being used to document the encounter, he then confirmed that he was Andrea Bolcato and accepted the documents. The civil matter is currently ongoing, so I am not commenting here on what the court will ultimately decide. I am sharing my experience as a customer and the extraordinary difficulty I encountered trying to obtain the refund that had been agreed upon.

Town and Country flooring did a great job installing new carpet in one of our rentals. They are…read moreaffordable and efficient. Bruce is great to work with. I highly recommend Town and Country flooring. We manage many rentals and they have always been so helpful and professional.

Great experience and highly recommend! Local store and had huge range of products and competitive…read morepricing. Although, Covid presents special challenges , Bruce was always responsive and came through for us. We had to cancel our order unexpectedly and kindly were refunded our deposit minus a fair restocking fee.

I've come into the store twice, once last year and just this last week. Last year I came to pick…read moreup a pair of sandals (Tava's) for a reasonable price. I really appreciate the service I received last year while purchasing my sandals. The woman helping in the shoe department was extremely helpful and friendly, and guided me to the appropriate pair of sandals. It's been a year so she made a positive lasting impression. This year I picked up a hat with good coverage for my son's. Along with some souvenirs, my son wanted to bring home for his friends (Truckee stickers). Besides my positive experience, the store seems to have just about everything from grills, too fishing gear amongst other things that you would carry an Ace Hardware store. They also had a nice varying selection of said categories. At the checkout counter there was a younger girl who welcomed me and ready to answer questions, I bought my hat, and I was on my way. Thanks for the consistency.

I stopped in to grab some padlocks for my cooler. I needed to bear-proof it while staying at the…read morecampgound at Donner Lake. The staff was friendly and greeted me as I walked in. I was able to easily find what would work for me, and checking out was a breeze. This is an example of what small town hardware stores used to be.

Found all I was looking for Counter staff very helpful…read moreYard staff helped find what I needed and helped me load it with a lift

Last week my wife and I found out that our bed was broken.... I wish there was a good story, but…read morethere's not. Simply put, the cross supports were in the wrong spots and the plastic frame for our Sleepnumber bed had lost its integrity. What are we going to do. First, Sleepnumber was amazing, as they replaced the defective pieces at no charge and they shipped them to us for....wait for it....no charge. So, we had the replacement parts, now I sought out to ensure that this doesn't happen again. Heck, when you weigh what I do, you do need support. So, I decide more of the wood cross supports are needed. Meeks is the local purveyor of all things wood and the customer service there was incredible. You see, I'm a novice and I need help. I took the measurements, told the salesman what I needed, and they simply did the rest, and, mind you, this all took place on a Saturday morning, a morning I would suspect is a busy morning, filled with novices like me. Did I mention the custom cuts? As I mentioned, I showed up with the dimensions and they made sure that I left with the exact sizes that I needed. The yard guys took care of that. So, I leave happy, my wife and I piece together the new frame, and once again we slept in air supported bliss last night. Meeks had great customer service, and, in this era, it just seems so few really understand and make the effort to take care of the customer. Nice job Meeks.

Granite Planet I walked in yesterday. Found exactly what I…read morewanted and saved 50% compared to another place just visited. Can't wait to see what the final product will look like.

Arrived with three other customers pulling into the lot…read more. We were the second one in the door and another gal behind us. Not sure if she had an appointment, but the gal that came in after us, was quickly being helped. So we just wandered looking at the different options. We did have a gal ask us if we had any questions. Now I'm deciding on getting new bathroom counter tops to my kitchen, so more decisions to be made. I've been wanting new countertops for a while, but had to prioritize with the backyard and the interior of the house. Very impressed with the pricing and choices available.. Of course the ones I liked had a sold sign! Now off to find a fabricator.