Bought a faucet from Ferguson about 7-8 months ago. Installed it a customers house.. fast forward…read moreto 4-27-21 faucet pull out hose began to fail. I didn't pull the faucet just thought I replace the hose. They gave me a brand new faucet with very few questions asked. Customer was happy!!

Whether you need plumbing supplies and parts, light fixtures, hardware, or fixtures for your…read morebathroom or kitchen, Ferguson Showroom in Truckee is the place to go. In the years we've owned our house at Tahoe, Robert has saved us both money and time. He knows the products offered by a wide range of vendors and has helped us to easily identify products that fit our needs from a huge inventory of possibilities. From the time of purchase, to the time of delivery or pick-up, the employees at Ferguson in Truckee provide great customer service.

What a terrific little store and the people running it were just lovely…read more So many fun gadgets and beautiful dishes, I could have spent hours there. I feel like they should be carrying a selection of Lucky Dog Hot Sauces. I absolutely recommend visitors to Truckee stop In and do some shopping.

Work environment, staff, products, service, extensive inventory, friendly and helpful staffread more

I think this is a really fair rating. They spent a lot of time talking to us the first time we went…read morein, gave us samples, really helped. We were able to choose a cabinet and countertop pretty quickly. The orders were all as expected. The cabinetmaker's work is good, and it was easy for our woodworker to install the cabinets. Our stone countertops look beautiful, and they are cut really nicely. As far as craftsmanship and timeliness, everything was expected. Brock was very quick to respond to me about my questions. I had a lot of questions. I'm not trying to discount the frustrations in these reviews. They are also real to some extent. Remodels and building can be extremely stressful, requiring decisions and money (lots of money sometimes). I won't lie if I say I haven't been tempted to give vendors bad reviews because of timeliness and lack of response. The key for me was to really try and reach out and ask questions and get answers that helped me. That didn't mean they'd be faster or cheaper. It just meant I knew what was going on. Now that I have a little distance from this phase of our project, I can say that I am happy with the work and the options that Mountain Modern gave us. They did the work that we paid for, and they did it well.

More than Great. We have only good things to say about these friendly and very knowledgeable…read morefolks. You can tell they have a ton of experience with all kinds of designs. Great selection and they helped guide us through design and installation of custom kitchen cabinets and countertops. We love the results. Also, they helped with unique bathroom tile finds (3 bathrooms) and no delays in getting the tile (hooray!). Mountain Modern is awesome in everyway. Stop looking, call Brock & Caprice.

Dan and his entire crew were outstanding. What started out looking like a disaster when our pipes…read morefroze in our vacation home turned out to be a blessing. Dan and his crew did an amazing job from start to finish.

We've been working consistently with Dan and his crew over the past two years now. Our experience…read morejust keeps getting better and better. Dan is a pleasure to work with and the crew is always friendly, professional, on time, on budget, and clean. We've done everything from restoring interior wooden beams, painting, dry walling, completely redoing our exterior, ripping and replacing our old redwood decks with indestructible Trex, and installing interior and exterior aluminum with steel cable railing systems. Will be back at it with Dan and team again for our next project in short order!

In Truckee, I hired Berry for 2 projects: 2023 structural repairs and removing a damaged sliding…read moreglass door / reframing the opening for a cabin damaged by heavy winter snow loads; and 2026 subfloor crawl space inspection / recommendations. Berry responded quickly when I contacted him and he completed the work on time. His price was fair and I was pleased with the quality of the work. Berry is very personable and easy to work with.

Berry did great work on my bathroom. Arrived on time, amazing customer service and quality work…read more I can highly recommend Centerpoint Builders.

We had our kitchen remodeled using the contractors and staff at the Sacramento Kitchen Mart…read morefacility. It's hard to know where to begin because the experience with KM is so different from that experienced with typical contractors. Communication. Typically a major frustration with contractors was in fact excellent with KM. Emails and calls were returned in a timely manner and they go to great lengths to explain the process and provide a detailed timeline. Duration of work. We had gotten estimates of 4-6 months to complete our remodel; KM was finished in a little over a month. They stuck to their schedule (despite problems that arose with suppliers) and always communicated any changes that were required. They handled all of the permitting requirements, and in Davis that is not a small task. Notable is that a KM staffer came to the house the day of final inspection and looked at the whole house for potential problems. He replaced ALL of our smoke detectors at no cost just to make sure there were no problems with the inspection. The Davis inspector was very impressed with the work and passed the job without any concerns. Quality of work. We had superb craftsmen work on our project; John and Zachary and Joe were all just excellent. They took pride in their work, showed up on time, and always communicated what they were doing. They took great pains to minimize dust and overall mess. Huge sheets of plastic were placed floor to ceiling to localize the dust and debris. Sheets of protective material were placed on the floor. Everything was done in a professional manner. The supervisor of our project, Edgar, was remarkable in watching over the project and being there whenever needed. Sourcing of materials. KM can provide pretty much everything you need with regards to cabinets, fixtures and some appliances. The quality of all materials from KM was excellent and so much more convenient than searching it out on your own. I have to add, however, that their recommended appliance source, A-1 appliance, was very disappointing. A-1 failed to order our rangetop despite it being paid for well in advance, and their installers were incompetent and rude. Our project foreman, Edgar, intervened and was a lifesaver in getting a rangetop in time to prevent a major delay, and in fixing the poor installation provided by A-1. Cost. We had many estimates for our remodel and KM was far from the highest. Their estimate was very accurate and very reasonable considering the quality of work, convenience, and the speed with which the work was done. In summary, Kitchen Mart stands way way above the pack when it comes to the often tedious and stressful process of remodeling your home. They offer a one stop solution, do superb work at a reasonable price, and complete the work in a very timely fashion. We plan to have them do our bathrooms and in fact would not consider anyone else.

We requested service because our Master Bath shower handle fell off (Delta clips on handle) It's…read morebeen about 18 months since the remodel which we love! Michele responded quickly yesterday and Vu was here this morning resolving the issue. Thank you so much Michele and Vu!

We highly recommend this company Mark and his crew did a fantastic job on both of our bathrooms…read more He pays close attention to details and gets it right. 5 stars for sure. The Potts Loomis Ca

We are very pleased with the great job Rocklin Kitchen and Bath and Guy Biggs Construction…read more did in remodeling our two bathrooms. Their very complete showroom made the design process easier and the construction process went very smoothly.

I just had a horrible experience here. I'd rate them a zero for service if I could…read more I called ahead one day to have what I needed at will call. I come and and the guy rings the bell for will call. Wait 5 minutes and no one comes. Ring again. Someone comes. He spent 10 minutes trying to find my order and couldn't. Then I had to wait 15 minutes in line and then someone wrote up my order and I went to pay for it. They told me I had to drive somewhere a few blocks away to pick up my items. Fine. I did that. And I get there and they say they are out of stock of 3 of my four items. Why did they just sell me out of stock items and not tell me. Now I have to call on the phone and convince them I didn't actually get the three items I paid for and they need to credit my card. I didn't have the time to drive 2 blocks and back wait in line again. Update: they don't take phone calls on the weekend, even though they are open. !!?! And all of this took an hour, which should have taken less than 5 minutes and completely messed up my whole day of scheduled events.

7/6/2024- Stopped in…read moreon the plumbing side to look at the landscape lights.. Impressed with the coffee and popcorn machine!.. Staff was busy chatting amongst themselves.. and helping the contractors that came in.. Display for the lighting was terrible with a big hat display.. right in front.. I'm sure I'll revisit to browse the showroom...during the week.

We absolutely love this company! Their products are great and the quality really shows. We used…read morethem for a full house remodel, and everything has held up beautifully for years now. Highly recommend!

We stopped by Granite Expos this month, and we worked with Emily on purchasing Granite Counters and…read moreSink to replace the dated tile. We provided all of the measurements and the complete layout of the kitchen. We decided to go with granite instead of quartz since the residence is rental property. Granite Expo prices are very reasonable and the products looks very nice. More importantly we came to a speedy agreement on all of the material and installation date. Last year we purchased granite counters & sink from Granite Expo. However, the installation team performed poorly. Emily assured us she would send a very good installer, and the last installer, no longer works for Granite Expo. Kemin Guo the installer (granite installer/kitchen remodeling/painting/floor installation) arrived on time. He reviewed the plywood installation, and he gave specific instructions on removing a couple of shims. He immediately went to work with one additional worker. Keri said he would be done in 3 hours. Kemin had finished the granite installation in 2 hrs 45 mins, then began applying sealant & caulking. They cleaned up their mess once everything was completed. Overall, we are giving Kemin and his (1) additional installer & Granite Expo .... 5 stars ***** for going far an above expectation.

I stopped in to grab some padlocks for my cooler. I needed to bear-proof it while staying at the…read morecampgound at Donner Lake. The staff was friendly and greeted me as I walked in. I was able to easily find what would work for me, and checking out was a breeze. This is an example of what small town hardware stores used to be.

Sometimes a quick hardware run turns into an unexpected test of patience. On December 5, 2025 at…read morearound 5:15 PM, a friendly cashier called the manager over because two clearance items were incorrectly priced. One item wasn't marked at all, and the other showed a $10 sticker with an additional 50% off. When I scanned the barcode in the Ace Hardware app, the item rang up as $2.99, so I kindly requested a price match based on Ace's own listed pricing. The manager entered the interaction abruptly, avoided eye contact, and loudly exclaimed "What the F***"--a remark heard by several customers in nearby lines. This was both unprofessional and unnecessary. He then insisted the online price was inaccurate and attempted to charge an incorrect amount ($31.99!!), even after I showed the product information. I ultimately ordered the items for in-store pickup at the correct price, but the situation could have been resolved quickly and respectfully in the moment. I've included a photo with the serial number so this can be reviewed by leadership and handled more appropriately going forward. The rest of the staff was excellent; the issue was solely with the manager's conduct. I hope future visits to this location reflect the professionalism Ace is known for.