i purchase an outdoor table from Ratana in Vancouver, BC. Part of it has faded and the finish…read morechanged. I have called and emailed them, but no one ever responds or wants to help. When I call they say email and when I email no one responds. It is very disappointing as it was expensive furniture. I should have purchased from Cosco where they have great customer service. I would not recommend purchasing from Ratana.

Our Ratana Miami Lakes furniture frames are very good. After three years I decided to change our…read morecushions. Well, the sunbrella fabric is not as good , as my previous purchase but more so our chairs are not comfortable, they lack the sturdiness of our previous cushions. I do not think these new cushions will stand up like my previous Papaya sunbrella fabric. It' very disappointing especially since Ratana and Sunbrella are suppose to be high quality! These pics are after 3 days usage!

This is unfortunate.. after being a long time customer I've finally had to say farewell. I bought…read morean umbrella on the 14th of June and found out later that day my kids bought me one for fathers day. So on the 15th I drove back to the store, with the umbrella still in its' box (never even took it out of the car) and waited for 15 minutes while they called Peter to see about the return. I was told a 20% restocking charge would apply. So $134 cost to return an item that was in store. Well I thought I should look around and guess what. They are no where near as competitive as Amazon, Wayfair or Lowes. So sorry P&D Direct. You are an old trigged dinosaur shoes days are numbered. Not only will I not go back, But I now know where to get better deals.

From the owner: Our business specializes in quality outdoor furniture.read more

The guys at Vancouver Sofa and Patio are the best! No need to drive all over- their prices are the…read morebest, and the customer service is unmatched. Thank you, we are so happy with our patio set and fire table.

Great service and prices on outdoor furniture. Thanks Harry for all your help. I didn't catch the…read moreother associates name but he was was also very friendly and helpful. We don't live in the area and we're skeptical about making the drive into Richmond but it was definitely worth it!

Our new beautiful blue sofa with chaise arrived on the weekend and I am so in love with it, so I…read morewanted to write a review. David, the owner, was really friendly and helpful from the outset, and helped us pick out the best option for our apartment space and size. We have cats, so he suggested a type of fabric that would stand up better to their claws. We also have a mid century vibe going on with our pre-existing furniture, and he helped us match it perfectly with our sofa. Price point and quality was awesome, and I am super impressed. I'm never going to West Elm ever again. Delivery came on the weekend - it was smooth and easy. The guys were polite and nice to work with. And now we have this beautiful, lovely sofa with reversible chaise! It's the perfect addition to our place and the cats already approve. Definitely go shop here for your furniture.

If you're looking for some great sofas go see Dave at Novo Furniture!! He's one of the best guys…read morearound in the business. He's professional, helpful, courteous and most supportive. It's so much better when you can support a local store owner than the big box stores. Dave makes it worth the while. You will get the best service and the best price! The quality of the sofas are impeccable.

We had bought a presale condo and only had the developer's floor plan. Gingerjar senior sales…read moreconsultant informed that it would take 3-6 months for furniture to arrive from Italy. We found a Calligaris table at Gingerjar that we loved however we shared with the staff that were concerned that it may be too big. We watched the sales person take the schematic to her onsite design consultants and she informed us that it yes it would fit. We purchased the table and 8 chairs totalling $24,000. We paid half down for the deposit. When we took possession of our condo we learned that our dream table would be too big for the space. We shared our issue with Gingerjar and after several failed attempts to solve our problem with the sales associate my husband met with the owner. The owner told my husband that we would be charged a 25% restocking fee (as per their website) then have a credit for approx $7,000 in their store. We selected an outdoor chaise costing approx $8,000.00 and we were prepared to pay the small difference. My husband attempted to purchase this item and then Gingerjar changed their story and now said that we were expected to purchase another $24,000. In order to receive the $7,000.00. They held us to the contract and forced us to forfeit over $13k to them. At no point were we ever looking for a full refund, we simply needed an alternative table and they were not interested. We actually needed to furnish our entire new luxury condo and they didn't make any other suggestions. A complete missed business opportunity. Anyone wanting more details, about our negative experience please reach out to me on any of my platforms. *** This review is actually zero stars.

I would leave a zero but that was not an option. In summary, we believe we were negligently and…read morematerially mislead by a salesperson on the condition of a sideboard we purchased. Specifically, this piece had a noticeably misaligned door which according to a comment overheard from their warehouse personnel and in opposition to what we were led to believe during the time of sale, they knew could not be adjusted. Besides the unsightly misalignment, that door will also not stay closed. Now for the details. We purchased this sideboard at a discount as part of Ginger Jar's current moving sale. One door was notably misaligned, which we pointed out and requested to be remedied prior to finalizing the purchase. The salesperson responded that we could adjust the door. Thus, we were led to understand that this misalignment could be fixed through typical hinge adjustment. We furthermore asked that the door be adjusted prior to delivery. The response was that the warehouse staff were too busy, but they would make the request. When the piece was delivered the door was still misaligned, but the delivery person agreed to adjust the doors but was unable to do so. He called the warehouse for guidance and was told that the misalignment was a known defect for this piece, and the doors could not be adjusted. Clearly a completely different fact and in direct opposition from what we were told prior to finalizing the purchase. Had this been properly and openly disclosed upon our inquiry about the door misalignment we would not have purchased the sideboard, no matter what the discount. After delivery and when we learned that the door could not be adjusted, we called the salesperson to describe this breach of contract and discuss a possible remedy. Her response was it was sold as-is and they had the signed paperwork that indicated our agreement. There was zero indication that the salesperson recognized that the condition of the piece and the ability to make adjustments had been absolutely misrepresented. We requested to speak with the manager. The response was that they are too busy with the move and do not have time. A separate phone call was made to the manager and a message left to discuss this matter. We are not holding our breath that any reasonable resolution will be the outcome. We have purchased several pieces over the years from OMG, will we buy from OMG or Ginger Jar in the future? No. Will we recommend Ginger Jar to friends or decorators we work with? No.

Great selection of furniture brands and housewares. I needed quite a bit of help to choose a piece…read moreand was offered a wealth of knowledge and experience. A very pleasant experience from shopping to the delivery. Thank you Fullhouse !

So you want a pair of lime green lamps in the shape of two dancing ladies... go here. If your…read morelooking for the ultimate teak bedroom set ...go here. OR if you simply want to experience the mid century vibe.. then GO HERE! I stopped by today and always get a warm fuzzy feeling in my no no place when I go in. they have it set up so that you can navigate the room groupings with ease. I am always on the hunt for fun dinning room chairs, as most of you know if you have come to a diner party at my house I don't have the best chairs to sit on. I came across a set of faux Saarinen chairs that made me squeel....I think I may be in luv.... It happened so fast the next thing I knew I was spinning uncontrollably like a little child, around and around, and around..... until the shop keep came by and asked me if I needed a hand, the only hand I needed was to help me out of the chair so I wouldn't fall over. needless to say they were a little out of my price range and sadly had to leave them behind... one day I will be back. oh and if you can't make it into their store they always list their wares on craigslist.

Bought a dresser off Robbie Robertson from the Victoria location. Within having the dresser for 2…read moredays 2 of the 6 drawers would not open. They have a safety mechanism on them incase the dresser falls over. Rob and his team had no intentions in trying to solve the issue they avoided my phone calls and my emails. I would never buy anything from Q living ever again.

Furnished an entire 1 bedroom rental apartment I own in Yaletown about a year ago here. Loved the…read moreprices and the product but the sales woman Heather was awesome!! We actually had a lot of fun putting everything together and she did it within the budget we set at the beginning. The bed I bought was having some issues recently and I called to ask for some help. They sent over a repairman to have a look and fixed it up in under 30mins. Will be back soon to purchase furniture for my new place that I'm moving into in a couple months.

My partner picked up some ottomans that were advertised as free. We needed them and he picked them…read moreup. So I can't really comment but free is great value!

Yet another amazing bargain, and purchase from Anizco! Got…read morethese two quality sofa armchairs for $50 each, in fantastic, near new shape. I could not get them into my hatchback, and arranged delivery, which they now offer. Delivery was $60 to Burnaby, a reasonable, but going market rate. Delivery guys were on time and cheerfully hauled the chairs up all of the stairs to my apartment. Can't recommend Anizco enough for home furnishings!

Brand new furniture store that just opened this year!…read more From the moment you walk into the store you'll be blown away at how clean and aesthetically pleasing the showroom is. Everything is modern and stylish with some unique furniture that I haven't seen elsewhere. I was so comfortable browsing the room and I can picture so many of these pieces in my new home. Staff are knowledgeable, patient and helpful. I just moved recently and I was browsing to see what furniture would suit my space. I liked that the staff gave me a lot of practical advice and did not pressure me to buy anything. They were willing to answer all my questions and genuinely wanted to assist in finding the right fit for my personal style. They also have a wide selection of lifestyle and home products. As an aspiring home cook, I couldn't resist buying a set of the stone dinnerwear from Portugal. Not only are they gorgeous, but they're also oven-safe, dishwasher-safe, and doesn't get hot when I pull it out of the microwave. They were very appreciative of my business and helped carry my items to my car. As this is a new business I took several photos, but would recommend stopping by to see their showroom as it is even more beautiful in person.

Lovely furniture store with a spacious and modern interior. I came here for the dinnerware…read moredinnerware (plates to be exact, for food photography purposes). The owner Gene was extremely friendly and helpful. Very soothing and comfortable shopping experience, with Lana Del Rey playing in the background. $12 plate: Handmade in Portugal that is easy to handwash. Very reasonably priced as well. I love the slight imperfections on the plate from being handmade. I liked the heaviness and quality of the plate as well. Also comes in a darker grey/black which I might come back for.