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    Roche Bobois

    4.0 (4 reviews)
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    Updated 1 month ago

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    4 months ago

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    5 years ago

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    9 years ago

    The most impolite sales people I have come across. Very overpriced and no style. Don't waste your time here!

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    Ginger Jar Furniture - Manutti River

    Ginger Jar Furniture

    2.8(17 reviews)
    4.3 km
    $$$

    We had bought a presale condo and only had the developer's floor plan. Gingerjar senior sales…read moreconsultant informed that it would take 3-6 months for furniture to arrive from Italy. We found a Calligaris table at Gingerjar that we loved however we shared with the staff that were concerned that it may be too big. We watched the sales person take the schematic to her onsite design consultants and she informed us that it yes it would fit. We purchased the table and 8 chairs totalling $24,000. We paid half down for the deposit. When we took possession of our condo we learned that our dream table would be too big for the space. We shared our issue with Gingerjar and after several failed attempts to solve our problem with the sales associate my husband met with the owner. The owner told my husband that we would be charged a 25% restocking fee (as per their website) then have a credit for approx $7,000 in their store. We selected an outdoor chaise costing approx $8,000.00 and we were prepared to pay the small difference. My husband attempted to purchase this item and then Gingerjar changed their story and now said that we were expected to purchase another $24,000. In order to receive the $7,000.00. They held us to the contract and forced us to forfeit over $13k to them. At no point were we ever looking for a full refund, we simply needed an alternative table and they were not interested. We actually needed to furnish our entire new luxury condo and they didn't make any other suggestions. A complete missed business opportunity. Anyone wanting more details, about our negative experience please reach out to me on any of my platforms. *** This review is actually zero stars.

    I would leave a zero but that was not an option. In summary, we believe we were negligently and…read morematerially mislead by a salesperson on the condition of a sideboard we purchased. Specifically, this piece had a noticeably misaligned door which according to a comment overheard from their warehouse personnel and in opposition to what we were led to believe during the time of sale, they knew could not be adjusted. Besides the unsightly misalignment, that door will also not stay closed. Now for the details. We purchased this sideboard at a discount as part of Ginger Jar's current moving sale. One door was notably misaligned, which we pointed out and requested to be remedied prior to finalizing the purchase. The salesperson responded that we could adjust the door. Thus, we were led to understand that this misalignment could be fixed through typical hinge adjustment. We furthermore asked that the door be adjusted prior to delivery. The response was that the warehouse staff were too busy, but they would make the request. When the piece was delivered the door was still misaligned, but the delivery person agreed to adjust the doors but was unable to do so. He called the warehouse for guidance and was told that the misalignment was a known defect for this piece, and the doors could not be adjusted. Clearly a completely different fact and in direct opposition from what we were told prior to finalizing the purchase. Had this been properly and openly disclosed upon our inquiry about the door misalignment we would not have purchased the sideboard, no matter what the discount. After delivery and when we learned that the door could not be adjusted, we called the salesperson to describe this breach of contract and discuss a possible remedy. Her response was it was sold as-is and they had the signed paperwork that indicated our agreement. There was zero indication that the salesperson recognized that the condition of the piece and the ability to make adjustments had been absolutely misrepresented. We requested to speak with the manager. The response was that they are too busy with the move and do not have time. A separate phone call was made to the manager and a message left to discuss this matter. We are not holding our breath that any reasonable resolution will be the outcome. We have purchased several pieces over the years from OMG, will we buy from OMG or Ginger Jar in the future? No. Will we recommend Ginger Jar to friends or decorators we work with? No.

    Photos
    Ginger Jar Furniture - Thayer Coggin Draper lounge chairs and 855 Design Classic sofa

    Thayer Coggin Draper lounge chairs and 855 Design Classic sofa

    Ginger Jar Furniture - Sovet Totem table

    Sovet Totem table

    Ginger Jar Furniture - Gamma Wolf sectional

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    Gamma Wolf sectional

    FULLHOUSE Modern - I purchased two of these @GUS chairs. A big purchase for our family!

    FULLHOUSE Modern

    2.8(28 reviews)
    2.7 kmFairview Slopes
    $$$

    Great selection of furniture brands and housewares. I needed quite a bit of help to choose a piece…read moreand was offered a wealth of knowledge and experience. A very pleasant experience from shopping to the delivery. Thank you Fullhouse !

    So you want a pair of lime green lamps in the shape of two dancing ladies... go here. If your…read morelooking for the ultimate teak bedroom set ...go here. OR if you simply want to experience the mid century vibe.. then GO HERE! I stopped by today and always get a warm fuzzy feeling in my no no place when I go in. they have it set up so that you can navigate the room groupings with ease. I am always on the hunt for fun dinning room chairs, as most of you know if you have come to a diner party at my house I don't have the best chairs to sit on. I came across a set of faux Saarinen chairs that made me squeel....I think I may be in luv.... It happened so fast the next thing I knew I was spinning uncontrollably like a little child, around and around, and around..... until the shop keep came by and asked me if I needed a hand, the only hand I needed was to help me out of the chair so I wouldn't fall over. needless to say they were a little out of my price range and sadly had to leave them behind... one day I will be back. oh and if you can't make it into their store they always list their wares on craigslist.

    Photos
    FULLHOUSE Modern - Natural woven throw and rope cord lounger

    Natural woven throw and rope cord lounger

    FULLHOUSE Modern - Circuit Modular Sectional by Gus Modern

    Circuit Modular Sectional by Gus Modern

    FULLHOUSE Modern - The Bedford Lounge from Gus* Modern

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    The Bedford Lounge from Gus* Modern

    Portside Interiors - The Swedish Saga Sofa by Furninova. The well tailored Saga Sofa, clean aesthetic and recessed arm detailing offers much comfort.

    Portside Interiors

    5.0(3 reviews)
    2.7 kmMount Pleasant
    Locally owned & operated
    Offers customized solutions

    Brand new furniture store that just opened this year!…read more From the moment you walk into the store you'll be blown away at how clean and aesthetically pleasing the showroom is. Everything is modern and stylish with some unique furniture that I haven't seen elsewhere. I was so comfortable browsing the room and I can picture so many of these pieces in my new home. Staff are knowledgeable, patient and helpful. I just moved recently and I was browsing to see what furniture would suit my space. I liked that the staff gave me a lot of practical advice and did not pressure me to buy anything. They were willing to answer all my questions and genuinely wanted to assist in finding the right fit for my personal style. They also have a wide selection of lifestyle and home products. As an aspiring home cook, I couldn't resist buying a set of the stone dinnerwear from Portugal. Not only are they gorgeous, but they're also oven-safe, dishwasher-safe, and doesn't get hot when I pull it out of the microwave. They were very appreciative of my business and helped carry my items to my car. As this is a new business I took several photos, but would recommend stopping by to see their showroom as it is even more beautiful in person.

    Lovely furniture store with a spacious and modern interior. I came here for the dinnerware…read moredinnerware (plates to be exact, for food photography purposes). The owner Gene was extremely friendly and helpful. Very soothing and comfortable shopping experience, with Lana Del Rey playing in the background. $12 plate: Handmade in Portugal that is easy to handwash. Very reasonably priced as well. I love the slight imperfections on the plate from being handmade. I liked the heaviness and quality of the plate as well. Also comes in a darker grey/black which I might come back for.

    Photos
    Portside Interiors - The stately Hatley Bed.
The Hatley bed is manufactured by HUPPE in Quebec  Canada and available in Vancouver at Portside Interiors

    The stately Hatley Bed. The Hatley bed is manufactured by HUPPE in Quebec Canada and available in Vancouver at Portside Interiors

    Portside Interiors - Palm Springs Inspired! The Baristo Sofa comfortable and cool!

    Palm Springs Inspired! The Baristo Sofa comfortable and cool!

    Portside Interiors - Dynamic dining. Black, white and blonde wood.

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    Dynamic dining. Black, white and blonde wood.

    Roche Bobois - furniture - Updated May 2026

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