Got notified about a visit I never scheduled or went to. Called their actual phone number. Went…read moredirectly to voicemail without any greeting to let a caller know what entity they have reached. Can't leave a message without any greeting my information if I don't know who they really are. Billing has always been screwy.

I was a patient with this office for close to 50 years. In the fall of 2023 and early 2024 I had…read moresome health issues and unfortunately this enabled me to not be able to go to the office to have my teeth cleaned. Once I was able to go, I called the office in March 2024 to schedule a cleaning appointment and was told I couldn't due to a hadn't had a cleaning in two years (it actually wasn't 2 years but getting close to it). I spoke with the office manager and she informed me that it was the office policy that one would have to see the dentist first at a separate appointment before scheduling a cleaning if one had not had a cleaning in 2 years. I have never heard of this type of policy!! Again, I was a patient there for over 50 years. I asked the office manager to look at my chart and my situation but she didn't care. She just kept saying "it's the office policy". I was frustrated and hung up on her. The next thing I know I received a letter from the new owner of the practice informing me that I was dismissed from his office. I did nothing wrong to deserve this. The only thing I did was, I told the office manager she didn't care. Which she apparently did not. I fully know if it was the past owner, which I loved, she would of looked into my situation and I would have been seen for a cleaning without being seen first by the dentist at a separate appointment. It's a shame this new owner, not even knowing me, decided to dismiss a long time patient all because I said the office manager did not care. On a side note, I was able to schedule a cleaning appointment with my husband's office the next day without seeing the dentist first at a separate appointment . They had never heard of an office having a two year cleaning policy. I guess everything happens for a reason and the moral of this story is: if you don't care that an office manager or new owner of this office does not care about their patients then go there.

I went into the dentist due to a cracked filling, cleaning was great... front desk was great and…read morefriendly.. they replaced the filing and sent me on my way.. few weeks later had some pain.. no biggie I know it can take time.. a month goes by ok really bad pain now.. go back.. check it.. need a root canal now ok no problem.. give me some Motrin and an antibiotic.. 4 days later still In pain so I'm just popping Motrin and Tylenol every like 2 hours which you're not supposed to do.... Call there to get help.. nothing.. waiting 2 days hear back today to tell me they can give me something else that I can't take but no other options. Guess just manage your pain till you see Endo! Like what I'm in tears pain tears and nothing. Thanks will Never ever be back!

Miserable experience. Waste of my time and money. The crown THEY put on a couple years ago for me…read morefell off, so I went in to have it looked at. I had to pay for a full exam and cleaning because I dont have DI (even tho they did the crown ‍) Hygienist was absolutely brutal. Just scraping and jabbing away, while speaking about a million words a minute with tools in my mouth like I'm supposed to reply somehow. Also talks to you like you're 5. Then I was left to sit for another 30 minutes before the doc could see me. I couldnt wait any longer due to prior family engagements.. and when I let them know I was leaving I get treated like I'm somehow being unfair. Worst dentist I've been to and I was the Marines for 15 years. If you know anything about Naval Medicine, that should say it all.

My crown fell out last night. This dentist office got me right in. This is a faher/son office…read more I will definitely be coming back here. I actually love it there. ( not really fond of dentist . Since i was little) Very friendly and kind. The whole office is. Thank you much!!!!

Have had all of me dental work done here since I was a kid (I'm 30 now). With my cavity prone…read moreteeth, I've been in a few times more than the average Joe! Staff is always extremely friendly and upbeat. Great family atmosphere and both Dr Leverenz (father) and Dr John (son) are excellent dentists! I have been out of the area for around 5 years now but continue to drive back (sometimes as much as 2 hours) for all of my dental needs!

I've taken my daughter here for two visits now. I am completely satisfied with everything about…read morethis establishment. I feel they took the time and extra effort to make sure they did the best job.

wow! what a great experience (for having to go to a dentist). the entire staff was friendly and…read moreprofessional. they gave me a clear plan on my needs and cost breakdown. It has a comfortable atmosphere also. i am so glad I found them!

My family switched over to Redwood dental a few years back. The office atmosphere is always…read morefriendly and clean. My boys are both younger and very comfortable with the dentists, they never mind going.

I would never go here again! I had a horrible experience with the billing part. I was told to…read morebring 671.00 to my appointment, which I did. And they told me my insurance would cover the rest I had no reason not to believe them! (I have 2 dental insurance plans). I get the work done. And then I get a bill for 2300.00$ This is disturbing that I signed a paper saying that to get the work done it would cost me 671.00!!! Now I'm stuck with a huge bill! What a horrible way to treat someone who has been a patient for at least 20 Years! Horrible Business DO NOT BELIEVE Their "Estimates"

Omg. ! Have had dr. Skoney as my dentist, for too many years too count. Such a caring, genuine…read moreperson. I don't have dental insurance- so he always lets me know what to possibly expect in the future. A 1 man show - he does everything- cleaning, filling if needed. A throw back building, but very clean. Shouldn't happen , but I almost look forward to going to dentist- just to catch up. P.s. his brother- dr. Joe skoney is also my family doctor-at unasource - in Troy, mi.

This dental practice is definitely the Gold Dtandard among dental practices. I've had extensive…read moredental work completed, and have several more procedures scheduled. The staff is very friendly and caring. All employees put the patient at ease. I've never been more pleased with a dental practice in my 72 years of life. Rosemary Terry Pain-Free patient

I have been a patient of Marcuz DDS for many years, and I want to be clear that this review is not…read moredirected at Dr. Paul Marcuz DDS. I have always appreciated the care I have received from him. My concern is with an interaction I had with dental hygienist Melissa. During my visit, I asked for information about my son's upcoming dental appointment. As his father, legal guardian, and the person providing his dental insurance, I expected either the requested information or a clear explanation of any office policy that prevented it. Instead, the conversation included what I perceived to be unnecessary gossip, bias opinions, and commentary that had nothing to do with my request. Rather than simply addressing the question or referring me to someone who could, the interaction became uncomfortable and unprofessional. Later that same day, I called the office and spoke with the receptionist, who provided the appointment information without any difficulty or unnecessary discussion. Based on my experience, I encourage the practice to ensure that staff remain professional, avoid unnecessary personal commentary or gossip, and communicate office policies consistently and respectfully. While I have had many positive experiences with this practice over the years, this interaction fell well below the standard I have come to expect, which is why I am leaving a one-star review. Steer clear of Melissa.

I've been a patient with gentle dental for over eight years me and my daughter she had all…read moreorthodontist appointments their braces on and off there was a day my daughter had Covid and I had to cancel an appointment within 24 hours. Remind you this was in February. It's now June they made me pay a $75 fee two weeks ago and I was a little bit late for an appointment today. Yes my responsibility because of my daughter's 24 hour cancellation fee and my late appointment. They will no longer let me schedule appointments only same-day visits for everything cleanings fillings everything so I couldn't get seen at my appointment at 4 o'clock. I arrived at 4:20 because they scheduled me for a 5 o'clock emergency visit because I have a piece of bone fragments sticking out of my mouth from having a tooth removed two weeks prior and a massive infection mind. They took me back at 4:30. Couldn't remember the bone because the infection was so bad I have to get antibiotics. They're allowing me to schedule an appointment for next week to get the bone fragment removed at that time. I have to pay $700 I have insurance so with my insurance I still have to pay $161 co-pay at the time of my visit to remove a piece of bone fragment that they left in my mouth two weeks prior that's causing a severe infection and will not go away until it's removed and we put on strong antibiotics. I have to pay for a service that I already paid for that wasn't done right the first time. The Dentist and hygienist are wonderful the ladies at the front desk, not so much and have no problem humiliating you in front of other patients that are there waiting in the waiting room. I am so sad and disappointed.

Very professional and efficient. I was in and out in just over an hour for a replacement filling…read more I'd definitely go back for any dental care need.

I am deathly afraid of the dentist based on prior experience. I am finely with a dentist who is…read moregentle, patient and so easy to work with. I am so thankful I have met you and your wonderful staff. thank you for all of your help. Your office staff are so friendly and professional- if you need a dentist D. Prush is the one for you!

Dr. Prush and his staff are simply the best! They are friendly and truly care about the patient and…read moretake great pride in their work. I have never had a better Dentist!

I had a crown with a post extracted from Dr. Leone. I had ZERO pain! I didn't even have to take a…read moreMotrin afterwards. Everyone at the office were so pleasant. All-around great experience!

This doctor and his staff are so good I scarcely know where to begin…read more I found out rather suddenly that I need open heart surgery, and also that dental health is very important for heart health. Not having an oral surgeon that wasn't retired I was forced to start looking. I came across Dr Leone and was impressed by his reviews. He was also close by, another plus. Expecting to be turned away because of time constraints, I called for an appointment. They were able to get me in for an exam and subsequent surgery before my cardiac surgery. Having had some truly horrifying experiences at dentists I was not anxious to have this work done. Dr Leone changed all that. The doctors support staff have a friendly way of making you feel relaxed. The Doctor himself has a very easy going manner, but you can tell by his description of the work necessary that he knows exactly what needs to be done and exactly how he will do it. The day of surgery he and his staff were relaxed and clearly had everything under control. Simple comments like "that went well" and "down to the last two" made me even more comfortable. I can't really overstate my appreciation for this doctors skill and talent. If you are even a little less than confident about your current oral surgeon, I urge you to give Dr Leone a try. You won't regret it!