Would give them 0 stars if it was possible. First off a dentist has no business knowing my past…read moremedical history, except for my teeth issues and with a comment that I must be the healthiest man on the planet after he read my paper work. Well I suppose that is true. Second my appointments were both over a month out. I was called to go out of state for power outage restoration, this happened for both appointments. I paid their 50$ fee for canceling my appointment. Third now they want $200 appointment fee. People without power will always come before a Dentist appointment, if you don't understand that I will find a new dentist. The only recommendation I will give this business is the dental hygienist did a fantastic job cleaning my teeth. But then again every dentist has good hygienists.

I'm so thankful for Dr. Manduzzi and Jackie and Jennifer and the rest of their staff - I'm thankful…read morethat they're there for people like myself, who put off routine maintenance until they're in an emergency situation and they are literally moving mountains to get you in and get relief. Never once making you feel bad for the situation you put yourself in - BE NICE TO YOUR DENTIST AND HIS STAFF!! They deserve it!! I'll be more than willing and happy to have them work on the rest of my teeth and get everything up to snuff and have my mega watt smile shining once again!

I really wanted to like this office. I went in for a consult to get a root canal and crown done. At…read morefirst they asked me various questions regarding what was most important to me when it came to receiving dental care which I was impressed by. However, that proved to be pointless. I stated that budget was most important to me and would make or break if I were to receive certain care. My root canal procedure had to be done by a specialist at another practice which went well. After my appointment I called Summit Dental back to get a quote for the crown and set up my appointment. The gentleman told me the cost would be over $1,000 which I stated on the phone I will need to use Care Credit for that high of an amount. He said "Oh, yeah, okay." When I came in for my appointment the dental assistant taking care of me had me fill out some paperwork at the beginning of my appointment and had asked what form of payment I would be using in which I said Care Credit and she said "Okay". It wasn't until two hours later after they did most of my dental work and while I was waiting for the crown to be made that she took my card and that's when the front desk told me they don't accept Care Credit anymore. When I told them I said multiple times before my appointment started that was the form of payment I was using and no one told me that, they just said "Oh, well sorry". They refused to work with me on another option like a payment plan so I had to figure out another form of payment right then or else they wouldn't finish me crown installation which at that point was a matter of five minutes to glue it on. It felt very deceptive that they would wait until the procedure was 95% done to tell me they didn't take Care Credit even though I disclosed that was what I was going to use before and the lack of compassion and consideration to work with me on another option at that point is why I will not be returning or recommending Summit Family Dental.

Felt like a number and not like a patient. Felt like they rushed through and were only concerned…read moreabout gaining the greater buck, and providing referrals to extended family / friend practices. Claimed things were included that I later was billed for. Like to add all these extras, not mentioning added costs, sucking your insurance dry. A money pit. Lack of empathy or care for the person, but more so an eye for that dollar.

Ideal and expert dental care with a hometown feeling. Dr. Malouf and his incredible team are the…read moretextbook example of, "Why didn't I switch dentists sooner?"

not handicapped friendly. Never had a dentist that left rough fillings in my life. NEVER GOING…read moreBACK!!!

Don't go here unless you're ok with their fake niceness..coz you can be a few minutes like (lit…read morejust couple minutes late) and they can send you away and treat you poorly even though the next patient was coming only an hour later. Also the doctor wasn't there is what they told me. Apparently sometimes it's just the receptionists and the hygienists! Very bad practice!

first of all, everyone was super friendly. i went in for a a consultation on invisalign and they…read morewere prepared to answer all of my questions. they even scanned my teeth to give me an idea of how they might look after i complete the treatment. and they have lots of financing options to make it easier to get it done. if they weren't so out of the way for me, i'd probably switch dentists again.

I'm a senior citizen and have been to many dentists. My family found Dr. Chaudhry and they raved…read moreabout her - gentle, caring, takes her time to explain what's coming next, she's thorough and said they felt a confidence in her they hadn't experienced before. Well, I'd neglected my teeth and was embarrassed, had tried two other dentists and just wasn't thrilled but I made an appointment - that was last October and its now March and I've had many procedures including two cleanings, two extractions and a prep for an implant for a missing front tooth. Yesterday I had four fillings in one seating. If you want dental care that's excellent, pain free, compassionate and the doctor and staff to view you as a unique person then call Dr. Chaudhry's office and set up an appointment. She is without a doubt my best dentist and she feels like family and treats you as though you were hers.

Rochester Family Dental is outstanding. The staff - from check in (Grace) to the hygienist (Allison…read moreis the best), to Dental Assistant Tina to the Dentists - Dr Mitch & Dr Alec- to check out (Madison, Emily) to Manager Kelly- are awesome. Everyone is welcoming, friendly, helpful and courteous. The office is beautiful all year round, up to date equipment and very calming. My family and I have been long time patients and I have referred friends and co workers. Highly recommend.

Steer clear of the younger Solverson--he is focused on higher billable procedures at the detriment…read moreof patients well being. I took my children for their semi-annual cleanings. It was our first time at this practice. Mitchell Solverson reviewed x-rays for my 9 1/2 year old and determined that she had four cavities between baby molar teeth. Typically, I would trust such medical advice but Mitchell Solverson wasn't acting as a trusted professional. He came off very pushy and urgent to get these "cavities" filled asap, even though my daughter was in no pain. He was also insistent that my 11 year old get an already loose baby tooth removed for no apparent reason--no crowding or issues with the tooth. As he was discussing this he came off like a used car salesman. It was obvious that he was looking for ways to increase his billable work. I decided to get a second opinion. I had the x-rays sent to another dental practice. Upon review they found ZERO cavities. The dentist said even if there were cavities the permanent molars will be arriving in months based on the x-rays. There is no sense in filling cavities in baby teeth that are about to fall out. I am glad that Mitchell Solverson gave off such alarming red flags so I could remove my children from his care but am sickened that he was trying to push unnecessary procedures.

I brought my aunt here after her "dentist" told her she needed a root canal. I called about 15…read moreplaces because none of the places I called with good reviews took Medicaid. Finally I found ROAM and they got my aunt in the next day. The doctor was so kind and gentle with my aunt as was the entire staff. I drive her 30 minutes to come here and am so fortunate to have found them! Also, their facilities are so clean.

I just recently had my first appointment with them and they were awesome!!!! All staff was…read moreextremely friendly from the moment I walked in. They did a terrific job cleaning my teeth the doctor was very informative as well. Will be making this my new dentist.

I have been to this dentist's office before, and as usual, before seeing the dentist, the dental…read moreassistant brings you back to the room and prepares you for your visit. During my previous visits, the assistant who took care of me was not very kind and made me feel self-conscious about my dental issues. It almost felt as if she was looking down on me, which made the experience uncomfortable. However, that all changed during my last appointment. Instead of my usual assistant, I was greeted by a different dental assistant, Mrs. Rose. From the moment she walked in, she radiated warmth, kindness, and genuine care. She was the sweetest person and made me feel comfortable, even though I had come in feeling down about my dental problems. She took the time to explain everything to me and offered reassurance that truly made a difference in my experience. I am so grateful for her kindness and the positive impact she had on my visit. I hope that she is my assistant in the future as she left me feeling really good about myself. Thank you Mrs. Rose!!!

Would not recommend !!! My son in-law went there as a new patient for his cleaning. It had been 5…read moreyears since his last one, but he is only 25. I just saw the bill, they billed an emergency exam (this is done if you go in with a tooth ache) and did a scaling and root planing, wich is a type of perio surgery/procedure. It should have been a new patient exam. Possible a debriment since it had been 5 years and see how the patient responds. I was in the dental managment industry for over 25 years, and this kind of crap is why I left. Not to mention there was no fee/copay disclosure before starting treatment. I will be putting in a formal complaint with Delta Dental. I did call and was told they did everything correct.