I practically grew up with this office. I was a patient of Dr. Keyhoe beginning when I was in…read moreelementary school all the way up to early high school. I went through a few retainers, braces and even a head-gear! The entire office staff is very friendly and professional. They are patient and kind and I never hated a single office visit as a kid. The office itself, seats and work-area was always very clean and well-kept. There's plenty of space in the waiting room and they never minded me stopping by if I had any discomfort or needed an adjustment with my retainer/braces. I especially appreciated it when they cleaned my retainer for me.

The service is nice and so are the people but my brackets are always coming off. No hard foods,…read morebarely any pressure

Both my sons got braces there. Every single time we go there they mess their braces up . Worst…read morepossible orthopedics ever. We are disgusted by what they have put our sons through.

Havens Orthodontics is a great practice. Their staff is friendly, knowledgeable and helpful. They…read morework wonderfully with kids, and are also diligent about explaining things to parents, and making sure everything is understood. Their rewards program promotes healthy oral care and is fun for kids. Havens is THE place for great orthodontic care!!!

Where to begin? I went to 8 orthodontic consults prior to going with Havens orthodontics. This is…read moremy sixth son and I made many mistakes in choosing the first orthodontist that I was trying not to repeat. 6 orthodontists told me that the treatment plan that I was asking for was too risky and they wouldn't attempt it. The last two said they could do it. Dr. Havens told me all of the risks in moving his canine up, over and down including the possibility of losing that tooth or another tooth but said that he would try. He slowly and methodically moved that tooth and my son is in his final stages. (I unfortunately allowed my 2nd son to have his tooth pulled instead of insisting he try to save it. That baby tooth has now broken (he is 28) and I now have to pay for an implant which is thousands of dollars.) Dr. Havens was realistic, thorough, informative and kind. He didn't say everything I wanted to hear (It will be easy, 100% guarantee I can do it.. etc.) but that was why I chose him. The schedule also almost always runs on time which is an added bonus. Don't hesitate. I did all of the research for you. Will add photos when completed.

Absolutely awful experiences here. Several mistakes made on the staff's part that set back my…read morechild's treatment, we spent well over 2.5 years here when they decided they were just done treating my child stating the bite (which was the main concern originally), was "not correctable" and only had excuses for me when I questioned things. My child was not consistently seen by the same doctor each time so they weren't able to track progress correctly (one doctor photographed, one did not). We went and got two other second opinions and were appalled to find out that there were several more issues going on with my child's mouth that were not discussed with me, or even probably noticed on their part. I'm so sad I wasted so much time here. I cannot recommend enough that you should get a second opinion for your child as we are now having to start treatment all over elsewhere and are out all that time and money.

Went for a filling , expressed that I was nervous since it was my first time being there and…read moreDr.Patel was great ! She walked me through the whole procedure and kept checking in to make sure I was ok the whole time. Definitely will be returning again.

Please get everything in writing before you get any work done…read more I was told I needed two crowns and was assured by the office that my dual insurance would cover them. After the work was completed, I was billed $650 -- only to find out the pre-authorization for coverage had actually been denied months earlier. Northstar submitted it, never told me about the denial, and then resubmitted the same paperwork multiple times after the work was done. Each time, it was denied again. When I called to question it, the office refused to take responsibility, saying they "can't manage every dual-insurance situation." Their only solution was to offer to transfer my records elsewhere. Please learn from my experience -- always double-check with your insurance company directly and get everything in writing before agreeing to any treatment here. This is a "puppy mill" for dentistry; you are in and out for a cleaning in 15 mins. You are a number here. Please know they pay you with gift cards to write a good review.

I have 2 children being seen at TDR. My review based on quality of service, outcome, and price…read more We have Dr. Reyes for every appt except 1. TDR has the latest technology in terms of diagnostic tools, appliances, and internet service. You can see your child's pictures on the website if you create an account, so the parent who is not able to attend appts gets to see. They explained very clearly what they wanted to do and why. They discussed pros and cons of treatment, best case/worst case scenarios. They had us wait on braces for my son stating that his adult molars needed to come in, and they explained that his canines should drop naturally, and they did (which means less time in braces) So I did not feel rushed/pushed into anything. After my daughter's palate was expanded they put in a maintenance appliance that is much easier to eat with and care for. They discussed my insurance with me, answering all my questions. Their communication and paperwork is forthright and clear. They offer 5 & 7% discounts if you pay up front with credit card or check. I get appt reminder text messages. I have never waited more than 5 minutes for my child to get onto their appt. They highly encourage patient responsibility and care, so they educate my kids about brushing, etc. That's a huge support as kids don't like to listen to their parents. Their prices fall within national average for service, tipping slightly toward the higher end, from what I've researched. My son's Tx was 5k before insurance & discount, my daughter's $3700. I feel like I am paying for peace of mind and time (they save me time). My daughter's teeth look great, and turned out just as they predicted. can't comment on my son's as his Tx isn't done yet. The assistants are super nice, relate well to the kids, and remember what you talked about last time. My ONLY complaint is that the female doctor started pulling my daughter's teeth (the roots were gone, they were caught on her appliance which is normal) without saying what she was about to do. It did not startle or hurt my daughter, j surprised me. I did not know anyone at TDR before I was referred there.

From the owner: Rochester clinic will be closed all Fridays except for one Friday a month for a doctor day, unless…read moreotherwise scheduled. The team at Rochester Hills offers a breadth of orthodontic services to meet the needs of kids, teens, and adults. Helping our patients reveal confident smiles through tailored orthodontic treatment plans is our goal. If you're looking for braces or Invisalign® aligner options from a family orthodontist near you, book your FREE consultation online or by phone today.

I was nervous about getting braces on at age 50. However, Dr.Niles & his team are so incredibly…read moreprofessional and friendly. I actually enjoyed going in for my appointments to see them. They answered any questions or concerns I had. They made me feel comfortable about the entire process & now that my braces are off... I am actually going to miss all of them. I would definitely recommend Dr. Niles and his team to anyone who needs orthodontic care. Thank you! for making my experience an AMAZO one and Thank you! for my new and improved smile :) Marjorie ("Jo") McAllister

No pressure, lots of options, no unnecessary work, very nice staff & over all awesome experience.read more

Very friendly knowledgeable people, they are always responsive when you need them. My kids' teeth…read morelook much better now thanks to them

I liked them at first but I've realized how much they just want to get patients in and out like a…read moreherd. My daughter had food stuck in her teeth, and instead of rinsing it off for her or allowing her to brush while the wire was off they just said to have her brush better and let it sit on her teeth. Especially since we had to sit for another 20 minutes waiting for the orthodontist. Maybe we can normalize brushing and flossing while the wires are off.

First impressions are everything for me and Melissa was probably the best person to have this job,…read moreshe's great. My son and I received a tour of the office and everything was bright and happy, the tone of the office is delightful. If you're a mom, by all means send your kids here. Pricing is decent and unlike other places, not focused on taking your insurance money for no reason. I highly recommend this office

If you value your time seek orthodontic treatment elsewhere! They over book their schedule and…read moreprovide sub par assistants that seem to get less and less qualified as the years go on. The doctors don't seem to care about the quality of care they provide either and there's always a new doctor! Don't make the poor choice we did. We will not be continuing treatment with this place.

My daughter had her tx done with B&F and yes her teeth are straight and everything is completed I…read morewould not recommend this office to my family and friends. I feel as they are doing a disservice to their patients and family with a severe lack of communication between the Dr / technicians and staff. Their rebuttal to this is "we encourage our parents to come to the back" They don't do this, and me nor my husband felt "encouraged" or welcomed to come back. The issues and concerns I brought up through our treatment felt made me feel dismissed and belittled. I work in orthodontics and the practices they use concern me as a mother and an orthodontic employee. I would not have come here if I knew what I know now.

Drs. Badalamenti and Ferlito make going to the orthodontist fun. They even have games and prizes…read morelike winning video game systems, gift cards, and even lions tickets!