My first visit...Professional and honest. Showed the problem and cost effective! Will be returning!read more

On 11/05/2025 , I took my GMC HD to Lucho's for 4 wheel alignment received back late evening of the…read moresame Day, it wasn't aligned correctly took back to them on 11/03/2025 For realignment still not correct, the tech switch front tires around thinking I wouldn't know but the tire air sensors reveal what he done because air psi aren't reflecting the correct tire for air psi. Then my second key and fob to my truck along with my house were missing. They said aren't responsible , truck was locked and they are the only party that have access to the vehicle. Any how I now have to report the missing keys to the Richmond PD for insurance policies... Horrible Service at best .... I give them a-5 ...

Couldn't ask for a nicer guy to tow me even with Covid he let me ride with him. I would use him…read moreagain in a heartbeat

Incompetent and unreliable. Zero stars. My insurance company contracted with MQM to tow my vehicle…read more It's now over 24 hours later than the original ETA and the car has not been picked up. First excuse was the driver was diverted from my tow to another job. Second excuse was that the driver arrived to do the tow and discovered that the car had a flat tire and needed a flatbed. Wouldn't that be something critical to find out before doing a tow?

I got a full set of tires and the quality was great! They are affordable, and everybody was very…read morehelpful.

From the owner: At General Tire new & used , we specialize in new and used tires for all types of vehicles…read more Our team provides fast, honest, and affordable tire services — including professional tire patching, plug repairs, balancing, and mounting. Whether you need a single replacement or a full set, we’ll help you find the right tires to keep you safe on the road. We take pride in our friendly service, great prices, and reliable work. Stop by today and drive away with confidence!

Dude was the best in helping me with roadside assistance. When insurance company sent me to a bogus…read moreauto shop, he made sure I was covered and got me to a real shop. 5/5 I'd call him everytime.

Courteous and helpful. Got my car out of a tight parking deck so I'm really appreciativeread more

Alloy Wheel Repair explained their process for repairing my wheel. I dropped off the wheel and they…read morecalled me in 90 minutes to let me know it was fixed. Looked good and price was as quoted. Much cheaper than a new or remanufactured wheel. Great job!

Needed a bent rim repaired. They took it in right away and had it done in an hour! Highly…read morerecommended.

They showed me a used tire for $70 with decent tread. I wasn't going to purchase it because my old…read moretire had a warranty on it. I had a friend who purchased for me, but instead of giving me the tire they showed me, they put one on that had very little tread. They did charge $65 per the receipt, but there is no way I would have purchased that tire. I feel like it was a bait and switch operation. The people seemed nice, but they gave me a bad tire in the end. I would just try a different shop going forward.

Great service. Super communicative, extremely friendly. Got my tire efficiently fixed and back on…read moreroad ready. Will definitely use again!

Such a friendly, professional man. He answered his phone promptly, got there as quick as he could…read moreand plugged our tire so that we could be on our way. His price was fair and I would never hesitate to call on him again or refer him to others. Pure professional!

D is great. Excellent communication. Did exactly what she said she'd do, when she said she'd do…read moreit. Anyone who's ever been left waiting and wondering by roadside assistance, knows these are not small things. Will definitely call D again.

Quick response, amazing service and honest!! My son lost his keys at a concert at 11pm and D's…read morehelped !!

SPECIFICALLY Jerry, the owner, IS AMAZING!! We had a flat tire last night, and we're on the side of…read morethe interstate for a few hours waiting for assistance due to a bunch miscommunications with our insurance and all. Not realizing the time I called at almost Midnight and he got out of bed, came and changed our tire for us. I cannot say enough good things about him personally!

Right Away was selected as our service provider for winch services. Our car was stuck in the mud…read more First, the driver was over an hour later than the insurance app projected. Then, when he was supposedly 15 minutes away, he requested pictures - which were immediately sent. He never showed up at expected. When we called, he then said he was another 30 minutes away. When he finally got there, he was in a freaking 18 wheeler cab. Are you kidding? Of course, he could not fit in the parking lot with this truck. So he said he needed another 45 minutes to go get a different vehicle at his lot. He assured us he was going to come back. He never did come back. We waited over an hour. There were no responses to multiple calls and texts as well. So we were left stranded after midnight by this person. We finally decided to abandon the car, had to find a ride home and didn't get home until 1 AM. And when he was there (with the 18 wheeler cab), we heard him talking to a Jae. Based on Yelp, it would seem that this is the owner of the company. Very disappointing and downright dangerous.