I used to be a fan of this place... and then the prices went up (almost 40 bucks for the last oil…read morechange) and the complimentary car wash is deteriorating--the last time I went both drive-through automatic car wash bays were not working, and the self service wash bays have fewer and fewer options working. Furthermore, my mechanic says that my oil drain plug was stripped from the last oil change... and the finger is pointed at these guys. I cannot prove it because I did not spot the issue as I was driving off, but I have not taken my car to anyone else for oil changes. This issue will cost me almost $800 to replace the oil pan because someone over-tightened a plug! If you have read my reviews there should be no mystery where I will take my car for preventative maintenance from now on...

The place was fast and honest about what I needed for the maintenance on my vehicle. The staff was…read morefriendly and explained everything in full detail. Si Habla Espanol tambien. I was treated with respect and I when they were finished I felt like they had done a really good job going over the small details to make the job more complete. I would definitely recommend this place if you like honest, fast, dependable service. Gracias Filero.

Sarah has the worst attitude I have ever experienced. Sarah was so disrespectful and as the manager…read moreof the place it is very disappointing. but looking at the other reviews for this location. I am not the only one that she has been rude to. I have been coming to get my oil change with this company for years and because of her I will never return. if the company allows Sarah to be rude and people to make complaints and nothing happens then why keep going to the business

This is literally the best location we have in town! Sarah and Sarah were a breath of fresh air to…read morean anxiety-riddled service I must do. I usually put off until the last minute because the interactions and information are never accurate or sincere. I will definitely be coming to this location forever. Thank you so much

My friend referred Valvoline Express Care to me. It was also located two blocks from my house which…read moreis super convenient. I pulled up to express lane for my yearly vehicle Inspection Connection was was quickly processed in by a very nice young gentleman. The office was cool and owner checked my out at the register for $7.00!! It was that easy. I will recommend them to everyone I know needs this service. I will definitely be back. Both of the service men working on the vehicle were very respectful and kind. Please give them a try and stop by!!!

From the owner: Fast oil changes, featuring quality Valvoline products you can trust!read more

Bring all my cars here. Recently came today and got work down. Chris was great. Professional and…read morecourteous the whole time.

I recently went to this oil place just wanting to get my oil changed. Waited patiently in line for…read moreover 30 minutes. As soon as I got into the shop a guy with dreads goes "looks like you get to deal with me today". I then sat on my phone then heard the guy banging on my windshield yelling at me to come out. I walk out of my car and continued to yell and ask if I knew what the coolant was, (I'm a young college girl) ofc i replied "no". Then continued to tell me I need $80 worth of filters and need to pay $150 to get my coolant flushed. The dude was unbelievable rude and made me beyond uncomfortable as a girl. I then tried calling my dad and asked the guy if he could give me a total and he yells "I can't write you a quote if your on that dang phone" I told him I couldn't pay for it right now then he continued to tell me I won't make it down the road. Will never be stepping a foot in here again. And if you're a girl absolutely do not go.

The General Manager looks FAT and depressed and tried to sell me new high beam/break lights when…read moremine work fine. holy COW buddah would be laughing. The regular employees are great and awesome to speak to and they actually do their job, unlike the manager...

Proceeded to go here and receive a oil change was wondering why I was taking well over an hour and…read morea couple of the mechanics started to discuss something amongst their self when was very irate saying that he wasn't going to do that, and he wasn't going to say it and I just didn't think anything of it until two days later when my check engine light comes on and come to find out they had broken my Engine air intake pump they also proceeded to receive a tip and take it gracefully and let me drive off the lot without letting me know what happened these kids don't know what they're doing. They are dumb asses. I would say save yourself and find somebody else to get your oil changed Thank you to Randy at the AutoZone on Hewitt Drive. He was such a help very understanding and was able to tell me what was wrong with my engine immediately after running the diagnostic. He was very thorough shout out to him if you ever need somebody to look at your car with a thorough eye make sure you see Randy at AutoZone on Hewitt Drive

I called Walmart Auto department and ask to speak with a supervisor and was denied two different…read moretimes today which is March 20 2026 around 930am and was refused, I explain why but still was denied ,is was a female I spoke with both times, I consider that very poor customer service

I bought a new auto battery at Walmart because of the free installation with their batteries. I…read moretook that new battery to the Franklin and the Hewitt storesand both declined to install because the air box had to be removed. I think that 's false advertising on their part. I'll never buy any auto related anything from Walmart again.

Like a nascar pit crew. Love to see small quality shops that can be trusted. Price was extremely…read morefair as well.

Been going therfore years. Fair prices and nice people. They will bring found concerns to your…read moreattention but never any pressure or upselling. Just old-fashioned honest service.

While driving across Texas from California and in Waco and with just 2500 miles under the hood of…read moremy new Subaru, my engine light came on, late on a Saturday afternoon.....I pulled into Kwik Kar Lub & Tune on N Valley Mills and was quickly helped. The staff welcomed me and gave great attention to my car and my Aussie, Carlos, who was in great need of it (attention!) They had me in and out in less than 10 minutes with my oil and fluids checked and filled and refused payment. I insisted, and paid the two young gentlemen that helped me even though I was told that they were "simply glad to help a traveler" as I was "mammed" left and right. It was a great experience. I love Waco.

I've come here for inspections since moving from DFW in 2016. Always felt comfortable and confident…read morein doing so. Beginning in 2019 I started having oil changed on a vehicle as well. Again, I liked the services rendered. 5/5 This last time however when it was time to pay for services I was only asked "credit or debit" and not given a bill of service. I asked for the total, and waited a few minutes before getting a verbal quote. I was in a hurry so I paid as it's similar to what I have paid in the past. Thinking back though this just doesn't feel above board; paying without receiving a bill. What do you think?