United Toyota did it AGAIN!…read more This is our 2nd shopping experience with United and when I tell you, they make the process so seamless, it's unreal. I went from my Sienna (that I got 2 years ago from United) to a Camry & am so pleased. Leslie -- I owe you. Leslie helped me out and was communicative, thorough, and followed through on whatever she said she would do. Whether it was text, back to back phone calls, even her willingness to FaceTime following the completed transaction -- her patience and ability to rebound any potential hiccup will get her so far in this industry. Mario, MY DAWG. 2nd time working with Mario & he's a saved contact in my phone for a reason. He's experienced, his communication is fabulous, and gets the job done. He did us a solid a couple years ago on a transaction and it was a blessing to be able to work with him again. Leslie & Mario -- thank you for everything. I absolutely love my Camry & will continue to refer you guys out. We appreciate you guys so much!

Dealership refused to submit the proper paperwork to the IRS and now I've lost a $3,000 tax credit…read morefor the Prius Prime I purchased last year. I will never buy from this dealership ever again.. Now my only choice is to take them to small claims court and waste a bunch of time that I don't have.

Great after sales service. Glad I did business locally. Everyone I dealt with, GM/Sales, easy going…read moreand professional. Thank you salesman Raul

RICK MILES, My recent service experience was the worst so…read morefar. Put that together with the notes/goals on your glass door to push your sales team to write up more services and you get what you offer in this department. They call dealerships like Kia Imperial Stealer-ships. As I waited in the service office, I heard the two other salesmen in the room offer the same "extra services" to all customers. Which, if accepted, would change a simple service/oil change of $109 into a massive bill of $800 + for services which it appears that all of us then needed at the same time???? You offered the same added 'opportunities' to all five of us in the service office. One poor young lady was 'forced', 'coerced'  into choosing 'just two' this time and maybe two the next time- she only came for a simple service...!!!??? Now she is stuck without groceries for two weeks because of your high-pressure sales techniques.  SHAME ON YOU!!!    I am incredibly disappointed in this dealership ever since they removed Jeff Alford as the GM. I look forward to sharing this with KIA corporate. You folks are shameless- sin-verguenzas. I am glad that my two Kia's are now approaching the end of their warranties so I won't feel guilty just going to an honest local mechanic that won't try to 'force me into ridiculous extra services. By the way- the video's that you send out, are only as good as the effort that you put into  making them. The ones I received were not done well.- the audio was almost not there- no explanation of what I was seeing and why it might be important to authorize the ever-appealing cabin airfilter replacement. For how much? double the price of Autozone or O'reilly's ... Plus labor of - for an act that you have already completed when you removed it and showed me the evidence of a poor filter and then put it back...??? How do I even know that you are showing me my filters and not just a pile of old filters that you have already swapped out?  - Those are the questions raised when you can't trust your dealership!!!  Try Building TRUST! That brings returns- not coercion - That loses customers- when you lose a 'twice hooked' KIA owner- You start to see the value, or lack of it, of your failed programs.  David Chamberlain

Service was fast and easy I didn't have an appointment which made this an even better experience.read more

Jorge Cisneros is a sincere and competent man. Before taking on a job, he took the time to listen…read moreto my situation and to decide whether he help or not. In my experience, his attentiveness and honesty were well displayed by the fact that he took on a job and did it on time for an extremely fair price. Cleaning out an exhaust gas recirculation system is something a lot of garages simply don't want to do, and will become dishonest when facing a request to do so. I have experienced this with some businesses for whom I have left appropriate reviews detailing as much. One business even immediately tried to convince me that an engine replacement was obviously necessary. 2 days ago, a 304 code was showing that my fourth cylinder was misfiring for some reason. Mr cisneros took the time to comply with my request to examine my EGR system and confirmed that the first three intake manifold ports were blocked significantly, routing an overflow of air to the fourth cylinder and causing that misfire. A combination of free code readings and YouTube videos and a replacement of spark plugs not solving the issue made this EGR clean out a very likely solution to my problem. Indeed, I have gone from about 35 miles per gallon and a knocking engine at low accelerating RPMs yesterday to over 50 miles per gallon and an engine that purrs ever so gently if audible at all today. I was pretty sure of the problem and the solution, but Mr cisneros is the person who made it possible. I can't recommend his services enough, and I hope that other people have a chance to enjoy the same experience that I did! My dented Prius has 200,000 miles on the odometer, but thanks to Mr Cisneros, it's still a young car.

BEWARE! Came in for a calibration of a device. The agent who we got in contact with told us that…read moreshe was told the price would be $20 dollars. We proceeded to hang up the phone and then call the place directly to confirm their hours of operation, since the call was placed at 8am and the hours of operation mentioned 10am online. We had thought that maybe the agent called the wrong location. We called JCPower at 8am, and they confirmed they were open. We asked them again (directly this time) what the price of the calibration of the device would be, and the gentleman said it was $65. We drove one hour to this place since the shop from our town was closed for the Father's Day weekend. Once we arrived to JCPower, the gentleman came to the car, grabbed the device, calibrated it, and then placed it back in the car and proceeded to charge us. He said, " Ok, it'll be $75." Then we said, " wait, the worker from your shop said it was $65, and then Someone else also from your shop, told the agent that we used this morning that it was only $20." Then the worker said, " well, I don't know who told you that, but we've always done it for $75." We proceed to pay as we had to get this done. Then the worker asked, " how are you paying for this"? We then responded, " by card." He then said, " well next time, it has to be cash." We paid, and went on our way. BEWARE!.

Had great experience great customer service recommendation to who ever isolating for car audioread more

I requested an estimate for my air conditioner on my Mercedes over a week ago and they still…read morehaven't got back to me and I need an air conditioner I'm ready to pay for the repair

Always fair priced and honest vehicles Always repaired in a timely manner. Have been my repair Shop…read morefor years.

I have a 2019 freightliner that had a defective heater hose that had rubbed against another hose…read moreand made all the coolant leak out and left me stranded on the dangerous grade between the border of San Diego and el Centro without cell service. I was temporarily able to fill it with water and make it to the bottom of the grade and called when I got service. Joel is the owner and he was very attentive and helpful. He was right off of the freeway exit and it was easy to get the semi in and the surrounding streets had plenty of room to drive. He found the problem right away. He was very honest and friendly and in total it cost 150.00 for labor and he was kind enough to take me to the hotel down the street where there is plenty of food. There is a freightliner down the street from him so they can get the parts same day unless they don't have them. The next closest freightliner is in Fontana or Miramar, California which are both 3 hours away. I would do business with him again!!

I only give Parras one star. Why? Because they are liars. Mr. Parra charged me $450.00 just for…read moregetting me a radiator hose, which I paid the dealer myself for it. So, $450 for getting me a hose 30 miles away, no traffic. What made it worst is that he told me he was only charging me $150 for getting the part for me. Mr. Parra has no sympathy for customers. Even though business are out there to make money, you don't steal from customers.

1st he charged me over $10k to do an LS Swap and said it would take 6 weeks. 3 months later and me…read morebuying several unnessary parts later. I spoke to the owner named Chris and the person that i was seeing in person called himself, Chris.. he then told me later his name was actually Roger and Chris was his boss. Now months later i have been dealing with issues on top of issues. Having to install my AC again, to finding out Roger never connected the brace to my drive shaft which caused my drive shaft to damage my fuel tank while driving. Multiple wiring issues and overheating.. and this is about half of my issues.

Great Place for custom motor builds, or any vehicle maintenance. Give Chris a call...read more

They tried to force me to replace evidently brand new parts to fix my AC or they'd refuse to work…read moreon it they said. Once I said fine let's do it but I dont have to repurchase those parts through you because theyre still under warranty. They said ok never mind then. They new these parts weren't the problem they were just pretending to take more money out of me. I am so disappointed at them. I can't trust them they were teying to make almost 1k off of me when I didnt need all those parts replaced and they knew it. Just tried to pull a smart one on me since I am a female and they thought they cam scam me like that. Wrong! Now here is your 1 star review Boreas.

Great service, Service writer was helpful…read more I'll come back!! They take care of us and they explain even if you are not an expert in mechanic, they explain with photos,diagrams.. 100%recommended