Thermostat broke as we were in line returning from Mexico... MTZ was busy but took us in right away…read moreand didn't charge any extra fees for this. Everyone was friendly and helpful. The mechanic working on our truck showed us the issue and replaced the thermostat quickly. Pricing was very fair and we definitely recommend MTZ, especially if you are traveling through and have the misfortune of needing a car repair.

Worst customer service error. The lady in the office is very rude and she doesn't help females. She…read moreliterally just sat there for a couple of minutes and chill. She heard me talking shit. Well I had to ask her a couple of questions and then she changed her mood but really bad customer service.

Al was prompt, courteous and fair priced…read more If you have an issue I highly recommend contacting FFS.

I was very pleased with the service. No appointment needed, if no one is there, they do it right…read moreaway. The owner and workers are very nice and attentive. The prices are reasonable and in contrast with others they will do only what you ask for. Highly recommended.

We were stuck near the Imperial Sand Dunes lookout and Camel Towing was a literally life saver!…read more Nowhere near any place we could walk to, and in the 100 degree heat with a car we couldn't drive was awful and stressful. We called multiple towing companies nearby and none would or were able to help tow an electric car. We called Camel Towing and they immediately were willing to help and said they'd be there in an hour and 15 minutes. They came quite literally in that time window and Mando was so friendly and great and put us at ease. He took us back into town 40 minutes away to a charging station and told us a lot of interesting facts about the area and the sand dunes and made the process and enjoyable as it can be. Even made sure we could stop at a gas station to get water or snacks if we needed since we were stranded for the better part of a day. So thankful for these guys! If you have any trouble in the Sand Dunes area they are for sure one of the best options!

I was stranded in the middle of nowhere & Camel Tow came to the rescue. I was quite a bit of aways…read more(about 45 minutes) no other towing company would come as fast to rescue me in the middle of dessert as fast as they did. Some towing companies wanted to make me wait until the morning because of how late it was. He got us back in the road in no time. He dropped us off at a hotel and fixed my bad alternator & all the next morning to get back on the road to our destination. I give them 5 stars all they way!

Had the best experience with Arturo & Rick the sales manager! went in very nervous not thinking…read morewe'd be able to leave with a vehicle & they both made the experience so wonderful and we left with a new car! 10/10 recommend Arturo! thank you for the best service!

Another terrible review for this dealership. They contacted ME because I have a leased Santa Fe and…read moremy lease was coming to an end. They wanted to get me into a new lease. Great! I want to be in a new lease for a new Santa Fe. There should be no problem, right? Well, I explained that one contingency would be that I have one car too many. So what I would like to do is sell them my Kia, turn in my old Santa Fe, and lease a new one. A little bit complex, but still not a big deal and they seemed amenable to this. The first person i dealt with collected a bunch of information. Had me send pictures of all the cars Vin numbers, blah blah blah, which I did. But after two weeks, we did not have any numbers. The whole thing became ridiculous. And they wanted me to run a credit check etc without giving me any sort of numbers to work with numbers like how much they were going to pay me for my existing car, and how much they were going to charge me as a base Price to calculate the new lease. I don't know about you, but if I'm selling a car, I want somebody to tell me how much they're going to pay for it . Similarly if I am going to buy a car. I want them to tell me the Price. They are going to charge me for the car itself (I was not asking for the monthly payment, rather the price of the new car). Well, when we finally spoke on the phone, some sales person hung up on me. When I told him that if they couldn't provide me this information, there was no need for me to run a credit check because I need numbers to work with to evaluate whether or not. I'm getting a good deal. But, the guy hung up on me. I sent a letter to the parent company and all the presidents, BP, etc. Somebody called back from the dealership and we're very apologetic Another flurry of texts went by. However, they would not tell me how much they were planning on paying for my Kia. Nor what they tell me how much they were charging me for the new Santa Fe. I suspect it's because they did not want to give me that information. Of course that's information that I would need to determine whether or not I was making a good deal for myself. I mean maybe they were going to pay me a couple grand less than Carmax. Maybe they were gonna try and charge me sticker Price or above. I don't know and I will never know because they absolutely refused to give me those two pieces of information. What they wanted to do was give me a deal and tell me what my monthly cost would be. But that's not a very good basis for evaluation. If you can't tell me what you're gonna pay me for my car and how much I am going to pay for a new vehicle, you're probably not creating a deal. That's in my best interest. These are bits of information that anybody has a right to know. Oh, and did I mention that this all took place over literally dozens texts over the course of three weeks? What a scammy way to do business. Anybody who won't give you the specifics about a transaction and Tells you just to "trust" them, that you will be satisfied with the deal is not booking out for your best interests. I don't think anybody in this company or their parent company cares very much about what is happening in their sales floor. But if they do, I am more than happy to show them all of the texts. Between all of the people I have spoken with. Run away from this company

Great after sales service. Glad I did business locally. Everyone I dealt with, GM/Sales, easy going…read moreand professional. Thank you salesman Raul

RICK MILES, My recent service experience was the worst so…read morefar. Put that together with the notes/goals on your glass door to push your sales team to write up more services and you get what you offer in this department. They call dealerships like Kia Imperial Stealer-ships. As I waited in the service office, I heard the two other salesmen in the room offer the same "extra services" to all customers. Which, if accepted, would change a simple service/oil change of $109 into a massive bill of $800 + for services which it appears that all of us then needed at the same time???? You offered the same added 'opportunities' to all five of us in the service office. One poor young lady was 'forced', 'coerced'  into choosing 'just two' this time and maybe two the next time- she only came for a simple service...!!!??? Now she is stuck without groceries for two weeks because of your high-pressure sales techniques.  SHAME ON YOU!!!    I am incredibly disappointed in this dealership ever since they removed Jeff Alford as the GM. I look forward to sharing this with KIA corporate. You folks are shameless- sin-verguenzas. I am glad that my two Kia's are now approaching the end of their warranties so I won't feel guilty just going to an honest local mechanic that won't try to 'force me into ridiculous extra services. By the way- the video's that you send out, are only as good as the effort that you put into  making them. The ones I received were not done well.- the audio was almost not there- no explanation of what I was seeing and why it might be important to authorize the ever-appealing cabin airfilter replacement. For how much? double the price of Autozone or O'reilly's ... Plus labor of - for an act that you have already completed when you removed it and showed me the evidence of a poor filter and then put it back...??? How do I even know that you are showing me my filters and not just a pile of old filters that you have already swapped out?  - Those are the questions raised when you can't trust your dealership!!!  Try Building TRUST! That brings returns- not coercion - That loses customers- when you lose a 'twice hooked' KIA owner- You start to see the value, or lack of it, of your failed programs.  David Chamberlain

Called to order some parts for my vehicle. First spoke with Pepe saying "ugh it's going to be…read moreexpensive." Then he transferred my call to Erika, she was supposedly going to submit my order. She started sending me messages through whatsapp and she told me to give her a few minutes, 2 days later still waiting. Today my husband called and spoke to a man that told him they had 3 different types of headlights support in stock, he needed to know the exact one we needed. Mind you we live an hour away, the man said they had all of them in stock. When my husband gets there, he tells them what he is looking for and a man and a lady said those had to be ordered. Really unprofessional and rude. Wouldn't waste my time and money with this business ever again.

Called here and they said come in anytime they had the windshield for our truck in stock. Took…read morethem an hour to install and we were back in the road. EXCELLENT front desk !!! Was very polite and informative. Couldn't be more pleased.

I was looking for a new smog shop after a bad experience elsewhere. I was pleasantly surprised at…read morethe great price, speedy service and friendly owner/ tech Francisco. I will be back! Thank you!