If i could give Dr. Switlick 10 stars, he truly would receive them from me. Dr. Switick is a very…read morecompassionate and caring physician. His professionalism and positive approach to treatment is phenomenal! I broke my wrist on two occasions and Dr Switlick was quick to contact me personally at home to discuss surgery and schedule me as quickly as possible! What Doctor does that? An amazing Doctor like Dr. Switlick! Thank you Dr. Switlick, you are truly amazing!

This office is horrible. I went there after an accident and I was in so much pain. I didn't know…read morewhat I did with my insurance card. However, it was always in my wallet but I didn't know it. I offered them a credit card my drivers license. I was willing to pay for the visit cash As I was worried about my arm, which was broken in two places I was referred to them in network by Sutter from my insurance. I was in the computer already under network. The girl in the office was a miserable person, and she told me to get out of the office that they would not see me without my insurance card!! Who does that? ? The doctor backed up. This doctor and their office don't care about you! Beware

These guys are amazing! The entire staff knows how to treat patients, and that is first and…read moreforemost, as real people. They do everything but say "let's be friends," yet you leave your appointment feeling that they might as well have said that, too! You may meet Reena or Ian or Dr. Vaughan himself, but you will get the same feeling from all of them- professional expertise first, with a general feeling of welcome and a listening to what you have to say. I've had two visits, and am very impressed, especially having received less than pleasant experiences elsewhere. I'm sold on these amazing people.

I'll start off by saying I was pretty happy with this practice while my PA was a part of the…read morepractice. She left the practice recently and while I understand that people move on, I was never notified of her decision. No one let me know that I would be assigned to a new member of the team (who hasn't even started at this point). I called to have an appointment regarding something timely and was pushed out for another week and a half because of an issue with the staff. From there, they didn't even suggest the other possibilities for me to be seen sooner. I figured out ON MY OWN that I could be seen at a walk-in clinic. I needed to have some paperwork filled out but the physicians on staff cannot complete this because the person who performed my physical is no longer working there. They did try to work with me and give me an alternative but when that wouldn't work, they wanted to charge me for a second physical for the year. This is baloney, I already had a physical. It is not my fault that they are having staffing issues. I will gladfully take my medical business elsewhere. I kind of suggest you do too.

Dr Hedman and his colleagues have been taking care of me for years. I will never change Doctors…read more The care that I get and the time they spend talking and answering all my concerns and complaints is amazing. I have had Kaiser and other HMO's and if I got 15 min with the Doctor I was lucky. When I see Doctor Hedman I get an hour to an hour and half. I could ask for better care and attention from his whole office. If your lucky enough to have Dr Lichti or Dr Brown you'll get the same great care. These are Doctors who really care.

I have been a patient of Dr. Brown for many years and I feel so grateful and blessed that she is my…read moredoctor. She is always available when I need her. She knows me really well, listens to me, and I feel we collaborate together on my health care. I have chronic Lyme tick disease and she has worked with me over the years as I go through my many relapses. Most doctors don't want to treat patients with Lyme and/or the aren't knowledgeable about it. Quite frankly, I would be lost if I didn't have her support and expertise as I navigate my life with this disease. Part of the success of her practice is do to her excellent support staff and especially her medical assistant Lisa, who is exceptional. Lisa always comes through when you need her! Thank you Dr. Brown, you're the best.

One of the best Dr's in this area. If your a patient of Dr G…read moreyou get it. He is what a real dr should be. Great listener...and does what you need to be done period. He is a great person and better yet an awesome Dr. I have had plenty of dr's in all my time and with all my issues and hes a keeper !

AVOID AT ALL COSTS I…read moremean this with no exaggeration whatsoever: I have never been so insulted, belittled, and infantilized by a medical practitioner in my entire life. This sorry excuse for a doctor does not give a rat's rear end about his patients, just their/their insurance companies' $$$. For my first appointment with him, which was the first time I was able to see a primary care doctor in a couple years, I needed a referral to a neurosurgeon for a very obvious spinal problem that I have from failed back surgery. Dr. Groan-felt here spends about 12 of our 15 minutes together going over my medication list (which I had gone over twice with the MA already) and then gives me the sorriest excuse of a physical "examination" I've ever seen, i.e. I got up on the table, was not even asked to remove my sweatshirt, and he listened to my heart/breathing for maybe 30 seconds, after which I was rudely dismissed. At the end of an appointment, especially for a new patient, I think most any doc would ask something along the lines of "do you have any other questions or concerns?". Dr. G? Not a chance. as soon as we hit the 15-minute mark on that appointment he handed me a lab form basically shooed me out and told me to come back in three weeks. Indignant, I asked if he was going to give me the referral to a neurosurgeon. He said we'd talk about it in three weeks, and when I pushed harder he condescendingly offered to write me an X-ray order, as if I didn't have X-rays, CTs, and two MRIs from the past year. Merely having the radiologist's reports for all of this was not enough, either, and he insisted he see the images himself before giving me the referral. What a petty, sad, miserable man to indulge in such schadenfreude. Oh, and after all that time spent going over my medications, my prescriptions never got sent in. It took six phone calls over seven days for his genius of a front office person to figure out she'd sent them to not just the wrong CVS, but one that had been closed for over a year. And the whole time she was convinced it was somehow my fault... Run far away; go see literally any other doctor.

Wonderful physician, personable, respectful, and doesn't rush . Answers all my questions. Office…read morestaff is also very accommodating. Highly recommend Dr Win.

My husband is a patient of Dr. Win's and we have been extremely impressed with her care, concern…read moreand professionalism. She is always very prepared for his visits and listens to our concerns. We would highly recommend Dr. Win.

2/27/2023: Augh~Infusions aren't fun-PERIOD; however, when you need these infusion treatments,…read moreit's imperative keeping the life-saving treatment appointments! My question is, how long and how many infusion treatments are necessary in order, obtaining a clean bill of health? Unfortunately, the receptionist couldn't answer my perplexing question which was utterly disappointing, feeling despondent, and the overall health, improvement situation as so, so sad! I was beside myself thinking these infusion treatments must incessantly continue; otherwise, discontinuing these imperative treatments equates life as non-existent . . . I think I'm gonna whimper now . . .

Radiology staff are friendly and had us checked in quickly and back in for the test quickly…read more Services were great. The offices are clean and temperature in the office is kept cool but not too cold. Unfortunately, The scheduling staff needs to be more attention to detail as we were scheduled for the wrong test based on our drs orders as there are two types. We came in for the appt on Tuesday and this is when we were told wrong test was scheduled. They only do this type of test on Wednesday's and thankfully they had an appt the next day or we had to wait another month and get more bloodwork. So time taken off work and gas to get down here was a waste we do not live close by. The staff need to be more careful when scheduling. Parking- in front of building is where guests park. There is a row of handicap then the next two rows fill up in the early morning with office staff. I know this as we arrived before they were open at 8a and watch several people in medical uniforms park right up front leaving guests to park farther back. The staff should be required to park farther back so guests can park up front. This is usually been a rule at most work places. Overall, we will come back if needed.

Excellent care by Dr. Hilger. He took me to surgery in July and I had a great outcome. Very…read moreconsiderate and kind and he explained everything. Surgery was at Sutter General which was another excellent experience. Thank you all for taking good care of me!

Awful place I will shout from the rooftops. It took a YEAR to get a referral and she laughed when…read moreshe called me to tell me that they'd never schedule me as I have no showed in the past. I have never spoken to them, I even checked my phone log AND I never had a referral on file. I would have LOVED an appt a year ago before my paralysis caused other issues. She thought it was funny AND tried to get $300+ out of me even though insurance covers it! I hope that old mean lady retires so someone who cares can get a job and not treat people like a joke. I'll gladly pay out of pocket to go ANYWHERE else so they don't get my money or my insurance money. 0 stars!

Disrespectful. Unprofessional. Dismissive. Arrogant. I…read morecan't believe that I was a patient of this practice for 10 years and ultimately treated like this. I was assigned Dr. Roy Harris as my PCP. Although I prefer to have a female PCP, I was okay with scheduling all of my appointments with his NP Janina. She was awesome, but eventually moved out of state. I then scheduled with NP Wendy and was happy for the most part with the care I received. At around the time she retired, the practice brought a female MD on board. I thought, "Great, I can finally have a female MD as my PCP!" Her profile described her as exactly the doctor I had been waiting for. When I called the office to schedule an annual physical with her, I was told NO because Dr. Harris was my PCP. I told the scheduler that I was not comfortable with a male performing a physical and asked to change my PCP to Dr. Michelle Do. I was told that had to be "approved" by someone named Cynthia in the office and I would receive a call back later that day. While awaiting the call back (which never happened), I started reading reviews online and was appalled by the multiple negative reviews of Dr. Harris specifically. At that point, I was not just uncomfortable with having a male PCP, but with him being my PCP. It took two more calls to the office that week to ultimately be told by Cynthia that I could NOT change my PCP assignment. It did not matter to her that in 10 years, I had never had one appointment with him or that I was completely uncomfortable with him. She claimed the practice has a policy about switching doctors. When I asked for the policy via my patient portal, she admitted that there was nothing in writing. Anyone in health care knows that if it is not in writing, then it doesn't exist. She was incredibly rude and dismissive. By the end of my phone call, the scheduler Roberta and Queen Cynthia confirmed the following: If I were a brand new patient, then I could choose Dr. Do as my PCP. Because I was already a patient, I no longer had a choice. (Whichever PCP a patient starts with is who they are stuck with.) If I wanted an annual physical with a female, then I could schedule with a nurse practitioner or physician's assistant. The female MD in their office was not a choice for me simply because my assigned PCP was Dr. Harris. Their supposed "policy" of not allowing patients to change their PCP is completely disrespectful. Brand new patients have a choice but established patients do not. Their website claims to "deliver personalized health care" and that their "philosophy is to provide individualized care", yet they will not allow patients to have a say in who provides their care. Horrible business model.

I rarely need any medical care and usually work with his PAs for urgent issues during cold and flu…read moreseason. But I recently saw Dr. Harris for a pre-op visit before knee surgery and was very uncomfortable with the experience. He made an unprofessional comment after confirming that I had a C-section, saying it made me a "real woman." That was inappropriate and hurtful. Especially given my birth trauma that resulted in the section. He made some other hurtful comments about other issues during the exam. He did say, I hope you don't take offense so he understands some level of social protecol. His manner throughout the appointment was also extremely awkward. His responses felt delayed and disconnected, which made it hard to feel confident in his care. Overall, the visit felt impersonal and more focused on billing and routine checkboxes than on individualized medicine. I left feeling uncomfortable and unseen and will be going elsewhere.