I hope I never have to choose another dentist. He truly cares about his patients' comfort both in…read moreand out of the chair. And his staff is fabulous. I look forward to my appointments, and that's something I never imagined I would say.

I had a wonderful experience. My hygienist Lynne did the best cleaning I have ever had. It was so…read morenice to hear from Dr. Deem, it was obvious I took great time and attention on my teeth, I was not blessed with the "good teeth gene". Thanks for the care and advice, it is greatly appreciated.

The staff and Dr. Cerezo are great with my kids and get wonderful care! My kids are happy when…read morethey go in and are happy when they come out! Very happy with this office!

Dr Cerezo was great but I'm sad to say because of the their hours we won't be going back. I called…read moreto make an appt for my 2 year old and I need late appointments for her cause I work. I was told they don't take the kids 6 and under after 1pm because in the afternoons they don't behave as well . I told them that it's an inconvenience for working parents to not take them in the afternoons or evenings. They said sorry that's just the rikes So needless to say, we found a new dentist and they take kids all ages any hour of the day. I saw your response saying "first appointments" for young kids need to be early. However, I was scheduling her second appt with you and was told this. So going forward, how could working parents make this work? I ended up calling around for an new dentist and EVERY office I spoke to had appts at all different hours.

Love the staff here, they're very sweet and they always take great care of me. As someone who used…read moreto be scared of the dentist, I couldn't recommend them more.

Here is an update to my previous review... It is now June 13, 2024 and still the office has not…read morecontacted me to updated me on my billing concerns and issues. Again, very disappointing.

I've been coming to this orthodontist for the past two years and couldn't be happier with my…read moreresults! From the beginning of the process to the very end, the team has been incredibly professional, friendly, and communicative. I really appreciated that they took the time to explain everything step of the process, making sure I was informed along the way.

I have been extremely happy with Dr Wirant and his staff. He is friendly, extremely knowledgeable,…read morehonest, and has your best interest in mind. I have been very impressed with his work and the results are fantastic. Highly recommend!

Dr. Nguyen and his staff are caring, reassuring, and extremely efficient. Everyone explains…read moreeverything as they proceed and no questions are left unanswered. Our visits are always pleasant experiences.

Dear Dr. Nguyen, Let…read moreme begin by saying that we absolutely love you as our children's dentist. This message is not a reflection of you but rather of your front desk staff, whose behavior today was both unprofessional and deeply concerning. I attempted to provide feedback regarding their communication, specifically their use of all caps in texts, which came across as unprofessional and dismissive. I simply asked for our son to be referred to as BJ in your communications to avoid confusion, and while we understood that his legal name cannot be changed in your system due to insurance requirements, the staff repeatedly ignored this request as if I was an idiot. Instead of addressing our concerns respectfully, they escalated the situation, made condescending remarks, and accused me of saying inappropriate things I do not recall, which I found unwarranted and offensive but the icing on the cake is when they dismissed our kids from the practice. I still don't believe it was warranted from my actions but it's clear they want to win an argument vs. build rapport and deescalate the situation. Deny me but to deny kids is petty and super unprofessional. Even I still don't feel as if me being dismissed from the practice was warranted if they went that route. When I expressed dissatisfaction, I was met with hostility, accused of violating HIPAA, and dismissed from the practice without justification. Your staff even brought up personal anecdotes unrelated to the issue, further aggravating the situation. It felt like they were ganging up on me during the phone call, which was extremely distressing and unprofessional. Even other low scoring reviews on here for your business you can see in their responses that they like to battle with customers. They meet people with hostility instead of trying to resolve the issue. I am deeply troubled by how I was treated, especially since my feedback was given respectfully and in good faith initially I admit I was frustrated but still never disrespectful when your staff called me. Which is very normal with conflict. Their responses, both via text and phone, were dismissive, argumentative, and lacked basic customer service etiquette. They have left me feeling unheard and unfairly targeted. I would appreciate it if you could contact me directly to discuss this matter, as I was denied the opportunity to speak with you despite multiple requests. My phone number is on file. This has been a very upsetting experience, and I feel it is important for you to be aware of how your staff's behavior is affecting your patients. Thank you for your time and attention.

I quite honestly had no issues with the level of care I received at this dentist. What drove me…read moreaway was that during the height of early Covid, when it was advised by professionals not to visit dentists except in emergencies, they continued to let my insurance plan run out. The thing was, in my first year that I had the plan they were very communicative - constant texts, phone calls, and emails - asking me to come in for visits. I was out of the country for several months and wasn't able to get there, but I did take note of their exuberance to get me into their office. The plan autorenewed while I was away and then Covid hit. In my second year of the insurance plan, which is/was Kleer Dental Insurance, I didn't have any visits to their office at all. But the interesting thing was that they never reached out at all - no calls, no emails, no texts - trying to get me in for visits. So I assumed that, added to the news and what the medical advisory was at the time, that either their office was temporarily closed or, at the very least, they had suspended the Kleer Insurance from running out during the pandemic. When I finally called for an appointment after it was considered safe, they mentioned my Kleer Insurance plan was nearly expired. When I inquired if they had not suspended it from running due to Covid, the assistant on the phone got very short tempered with me and said as they had been open the entire time that they hadn't suspended the insurance period and would not give me any extension. I made certain to tell them not to autorenew my plan as I would no longer be going there. The woman on the phone said, "That's fine," in a very short manner and hung up the phone. I spoke with a representative from Kleer after that who mentioned they had told all the dentist offices who use that insurance that they were fine with any extensions to the plan period due to Covid, and were sorry to hear that Smile Exchange decided not to honor that and extend it at all. While I know Covid was tough for many businesses, this was just an extremely nasty and underhanded business practice. I had been a good patient throughout my first year there and received zero treatment or use of my plan in the second year due to the pandemic, yet they refused to extend my plan by even two months even though Kleer insurance would have allowed it. A shame really cuz they lost a good customer that day.

I'm a nervous dental patient. So I was skeptical that a "chain" dental establishment would be a…read moregood choice but I gave it a shot. I'm glad I did. The folks at the Warrington Smile Exchange do an outstanding job making you feel comfortable. The hygienist who takes care of me has the steadiest hands and could not be kinder or more friendly. I've had several visits in the last year and while always a bit nervous, I honestly feel good about going to the dentist for the first time in my life. And their prices are really good too!

Visited Dr. Wahlers under the duress of a wisdom tooth broken off at the gum. They wedged me, at…read moreday's end, on an emergency. As someone with a couple of dental implants, six or so crowns and many more fillings, I am no stranger to dentist offices -- over the last seventy plus years and across a few time zones. Dr. Wahlers tackled my problem with easy calm and a terrific, light "touch." While having that touch, there is also a professionalism which is first rate. Similarly his staff, a warm cordial attitude and caring manner as they go about their business. Wish all my prior dental adversities could have been this skillfully handled and resolved! And, sorry my home is not several states closer! Branch B. Rickey, visitor from Georgia

I received good cleaning but the examination was fast and something questionable was not addressed…read more I came back to have him reexamine the area and he was trying to ascertain if it was decay or just stained. It was like that before my original appointment and I guess he didn't notice it. Upon leaving they wanted another $85 to look at it. I have hardly any work done to my teeth and they are basically in good condition.The original appointment with a partial X-ray, cleaning and exam ($90) was $270. I couldn't believe they'd charge me again to look at something he missed. I thought it fair to tell them that the charge wouldn't be paid and that they could cancel my next appointment. They said they no longer wanted my business and they were sending me to collectors. Fine with me. This place will rob you blind. FYI their parking lot cluncks the bottom of your car. Watch out!

Best medical front staff ever! Patient, courteous, respectful. This office & staff are such a…read morepleasure!! And Dr. Angel is the best. We are so glad we found her.

Dr Dobbins is my primary dentist and has been absolutely amazing. I needed a lot of work and…read moreeverything was completed to my utmost satisfaction. He took great care to make sure all work done was perfect, everything fit perfectly and my "smile" is the best it has ever been. I have always been apprehensive about going to the dentist, but not here. They always make sure you are comfortable. The technicians are very professional and explain the procedure being performed. The clerical staff and finance staff are ready with any help you may need with insurance, appointments, etc. They are all extremely efficient. Appointments are always on time. I love this place. I have found my dentist for life.