0 stars. I have anxiety, which they were fully aware of. I was having an attack when my sedatives…read moreweren't working, and I still felt pain when they put the freeze on my tooth. After that, Dr. Carmen said that my anxiety was annoying him, and that it was my fault that I was not sedated-- despite me following the procedure given to me at the pharmacy. So yeah, it could've gone better. I called later that afternoon to apologize. Everyone else who works there is truly a gem. Everyone there, except for Dr. Carmen, was understanding of my condition and was patient with me. This place could be a great place to have work done. Maybe I was just unlucky and caught Dr. Carmen on a bad day. Maybe give this place a chance. Although, if you suffer from mental illness, I would strongly encourage you to specifically ask for Dr. Weigel, or anyone who isn't Dr. Carmen.

I saw Dr. Carmen and he was amazing. Continually checking to make sure i was doing okay. For…read morethe amount of work i had done, i was in and out quickly

This doctor is sexist and his staff is beyond insensitive. "Doctor" Carman proceeded to tell me he…read moredoesn't see many men for veneers because they aren't as vain. Let that sink in. I got veneers years ago because of an enamel issue caused by Invisalign and a previous dental tooth whitening combined. Unusual yes. But not a vanity issue. This office's use of a frozen wand to identify teeth sensitivity should be qualified as a torture device. No pain medicine given. No warning about pain. Then the actual root canal. I was told to take two pain/anxiety relief medications and bring one for the procedure. I asked for the extra medication during the procedure and was told, "I don't think you need it." My referring dentist will be told in full about this office. Horrible experience overall.

Dr. Carman traumatized me for good. I have anxiety, to which he found annoying. He called me a…read morepussy, he said it was my fault I have anxiety, and he made no effort to make me feel better. He made me cry and called the cops on me for crying in his office. This was one of the worst days of my life. My tooth is still broken, and my root is still infected. But I am so traumatized that I would rather deal with the pain than try to fix my tooth. Dr. Carman and the rest of that office set me back years. They belittled me. I can't begin to describe how awful they made me feel. Dr. Carman is an awful, awful human being. I'm forever affected, for the worse, by what he did and said to me.

Least professional staff. Terrible customer service. Terrible reliability. Just go somewhere elseread more

I've had two root canal procedures completed. The dentist is thorough and the staff are friendly…read more There are no hidden charges and all procedures are explained well. Don't be afraid to place your oral health in the hands of these professionals.

I had a root canal by dr Dresden (sp) and it went extremely well. The staff were excellent from the…read morePerson met on the elevator. My issue is with their xray machine. It indicated i have a screw my jaw or sinus area. Odd how I have had several X-rays in that area and never such a bogus read. It makes me question their ability to diagnose a problem. They even indicated it was to dumb to know I had never had any such item. As I was leaving I heard one say I had some facial surgery and that is where the screw came from. Fix your xray machine. There is no screw!

Do not go. Ever. The doctor was sexist. Said he doesn't have many male patients because they are…read morenot as vain to get veneers. Implied it was my fault I had an inflamed tooth because I was vain enough to get veneers. Never had an @ irreparably inflamed tooth @. When I explained I had to get veneers because of a combination of tooth whitening and Invisalign many years ago , he started into the man's plaining about a children's book if you give a mouse a cookie. Never mind that the fact I was seeing him was for an irreparably inflamed tooth due to replacement of veneers. In addition his office is sadistic with their frozen wand that I think would get any person to confess to any crime regardless of guilt. During the procedure they tell you to take a prescribed medication just in case. I asked for the medication and was told no, I didn't need it. Beyond insane dental office. I would much prefer to travel to a reputable office and stay in another town than deal with this office ever again.

I called this practice to inquire about becoming a patient. I was told that new patients weren't…read morebeing accepted. I understand that but the receptionist wasn't very friendly. This was surprising as reviews for this practice indicated that new patients were being accepted and that staff was very friendly . I'll keep looking.

The entire office is so kind and they genuinely care for their patients! I was nervous to find a…read morenew dentist after moving to Lexington, but Dr. Couch is truly great. Everyone there has made me feel safe and cared for - I know I'm in good hands! I've had a few cleanings and fillings so far there, and each procedure has been done with excellence and without any issues. This office reminds me of going to my dentist in my small town. They are very hospitable and always take the time to get to know me!

Love everyone there. They are all kind and so friendly. Never will do unnecessary work unless you…read morereally need it or want to have it done. Best in Lexington, KY.

A few years ago my daughter went here only because of the later hours so she didn't have to miss…read morework. He ripped me off for thousands of work that was shoddy and nothing held up..His tech ruined one front upper tooth that was to have A crown and let the impression material stay on too long causing a portion of the tooth to break off. There wasn't enough tooth to hold the crown on. The crown kept coming loose and she had to repeatedly return for service. Due to THEIR error, she lost her OTHER front tooth requiring more extensive dental work, a bridge of something,, costing me thousands of $$..It should have been NO CHARGE since it was their error. They lie and won't own their mistakes. Sorry man! Don't get tied up into their "plans" that you pay out the ass for.

LCDW Martha Martha Parks is the absolute bomb! I never thought I'd feel happy. But today I realized…read moreI was smiling. Life is hard but I have better skills now to cope. I'll miss Ms Parks when she retires. But she got me ready to fly alone