Highly rude individual. I used to see Amanda Wolthoff at ths practice. She was out and I got stuck…read morewith Dr Thrash. No thanks.

Dr. Thrash was great and I very rarely like doctors. I typically avoid going at all costs but I…read morewon't be afraid to come back (God willing, I won't have to but if something crops up, this is my guy). Parking was easy and the office was clean and prompt. The medical assistant, Mo was very friendly and made me feel at ease. Within about 2 minutes the two spots were numbed and sliced off and I was out the door with a Rx. Friendly, direct, to the point, my kind of doctor. I highly recommend.

Dr Richardson may be the best in north Texas. I have had to see MOHS surgeons since 19 years old…read morebeginning with basal cell carcinoma advancing to complex melanoma. As a 65 year old, his practice covers all facets of medical and business with excellence. Looking forward to continuing my journey to heaven with doctor R. Can't recommend him enough.

New Pat paperwork arrived day before appointment due to my mail carrier not office staff. When I…read morearrived I was not finished filling out the forms, staff called me back to exam room. She didn't introduce herself or tell me her level of training: nurse or MA? Then provider saw me without looking at my medical history or medication list, which is extensive, then looked at my skin and made a diagnosis and determined a treatment plan without regard to asking me to explain what all I have tried in the past. Again, I didn't feel heard or like my opinion mattered from another doctor because of stigmatization against my mental illness. Please do not go see this provider's office. They give out medication without regard to what possible interaction between them there could happen. Received phone call from office manager explaining how it is possible for providers to pull information from previously seen providers and previously used pharmacy. I didn't know this to be a possibility. I do wish he would have verified the information he had seen on those records with me. Just because I have a prescription doesn't mean I take that medicine.

I had a 1:30 appointment. I was booked promptly, and the staff was very courteous. I was told to…read moretake my clothes off and he'd be in within a few minutes. I waited 40 minutes with no updates and never heard the doctor's voice outside visiting other patients, so finally stuck my head out the door and asked for a nurse to see what was going on. They apologized but said he had been in his office with the door shut on a phone call and wouldn't answer their texts, and they weren't sure when he would be out. Well, I'm in the middle of my workday too and couldn't gamble on him deciding when to honor his patient's time, so I just asked for them to refund my money. Keep in mind, they charge you in advance for your appointment when you walk in the door and have a no-show cancellation fee within 24 hours, but then he apparently doesn't mind no-showing on his own patients that have already arrived...frustrating. They did, however, refund my money. Again, the staff was very friendly, but the office was also near dead - the waiting room was completely empty, so it wasn't an overscheduling issue - just a lack of regard issue. To be fair, this was my second visit and the first was fine...nothing great, nothing bad. His assistants are great, but it was unacceptable for a professional.

Saw Dr Charles in March for new patient visit. I was told that Dr Malouf only handles cosmetic…read moredermatology and would not be seeing me. As a long time sufferer of my condition I requested to be put on a new medication, which she said I was a good candidate for, but that I would need specific labs done to get the process started. The very same day, I scheduled and paid for the independent lab services who send the results to the requesting clinic (Dr Charles office). Wait for my follow up appointment for two months. Second visit two months later, I arrive and am told Dr Charles is no longer with the practice, that they had no idea about the treatment plan discussed, that they don't have a dermatologist at that location who can handle the specific treatment plan and that I could schedule a new appt with a different derm all the way in Cleburne. They said they didn't even have my lab results and would have to request it from the diagnostic lab I went to. This all could have been a phone call. Not only am I having to leave work early to make this appointment, but the appointment is completely fruitless as it is essentially a rescheduling discussion that I am surely going to be billed for as an "office visit". Pardon me if I don't trust your practice or any of your referrals after this. There is obviously very poor communication even in terms of something so simple as patient medical notes. There is also clearly a lack of value for a person's time and money. The woman who did "see" me did leave me a voicemail shortly after the visit to "discuss the lab results" that had been sent to them back in March, however as I will be finding a different practice to handle my needs this was pointless. Not sure I even trust whatever she had to "explain" considering she couldn't even properly say the name of the medication I had been asking after. Perhaps this location will serve you well if your dermatology needs are purely cosmetic, which seems to be their specialty, but look elsewhere if you have a need for a medical dermatologist, especially one who values your time and business. There are plenty of options.

I should have checked most recent reviews before making an appointment with this practice. Their…read morefront office staff and clinic manager are more concerned with talking down to their patients from across the room and not taking responsibility for their mistakes. Terrible customer service overall. I do not recommend this practice in its current state and will never step foot in the door again.

Treated for basal cell carcinoma. Was not told that after 2 weeks of chemotherapy, it will take…read more7-10 more days for my face to heal. It was a horrible Christmas for me. In follow up, was told things look good, strongly recommended skin care products - $200 worth. I did research when I got home and decided the products were not for me. I tried returning them (unopened btw) but was told all sales are final. The theme of the office is we don't care about having satisfied customers. Beautiful facility, though. I'm done.

Changed me $150 to do nothing. Never even looked at what I needed done…read more Rip off artist in my opinion! Requested a refund or even a discounted rate and no response from the office manager

I saw him twice for an infected cyst. Each visit lasted no more than a couple of minutes with the…read moredoctor (the bills including lab fees were exorbitant). After the first visit, they sent the infection to the lab and someone in the office called and told me I had a staff infection in the cyst and needed a different antibiotic than the original prescription. This was worrisome because I spent 10 days in the hospital with a staff infection in high school. Upon my follow up the doctor told me it was not staff but that the infection was still there despite a round of two different antibiotics. I went in for my third visit to see why the cyst was still swollen and red and the receptionist told me that they needed to have a credit card on file in order to see me (they had asked me this on the second visit as well and I declined). I said they could not have my credit card on file bc then I had to monitor it in case they billed me for anything. In addition, if that information was stolen I would have another headache. She then informed me that I had a balance due from my last visit. I told her I had paid that bill three weeks ago. She responded that maybe they just hadn't been updated yet. Then I said that's the exact reason why I don't want you to have my credit card on file -- you could charge me and just say you hadn't heard from the billing company. They said I could keep a $100 deposit on file which they could not tell me when I would get that back. I declined that as well and I was not allowed to see the doctor. I get it, my father was a doctor and they don't want no-shows or people who don't pay their bills. They are trying to protect themselves. But they were much more worried about pushing me through their processes and getting their money than my care. This whole experience was a great example of how far health care has fallen-- terrible service and just trying to push as many people through the funnel as they can. I can't imagine running a service business with something as important as people's health in this way.

Shannon and her office are wonderful to work with. Shannon offers many different services and…read moreproducts to help you with your skin care. I have used her for years and I highly recommend her.

The best ever. Shannon really knows what she is doing…read more She keeps Up with latest proceedure.s Her wall is filled Certificate's she she has earned .One more one thing ; her office is the most beautiful office I have visited. They offer you very cold water with lemon Connie B

As a top tier melanoma patient, I needed to find a doctor who took my health as seriously as I did…read more When I had exhausted all my options in Granbury my search took me to Fort Worth where I found my life saver in Dr. Harrell. She is thoughtful and reliable. No one will take your health as serious as you do, but she is pretty close. I see her every three months ... and can't recommend her enough.

I've been a patient for over 10 years. My commercial insurance was recently dropped by this…read morepractice without warning. I was told I would no longer be able to see Dr. Volkman. I asked for referrals and was told there are none and I would need to find a new doctor on my own. I am very disappointed by the lack of continuity of care. I work in the medical profession and as a provider, I always give a list of referrals when asked by a patient.

From start to finish it was an awesome experience! Her office was beautiful and in a very…read moreconvenient location. Her staff was professional and super friendly! They made me feel comfortable and important. I had tattoo removal, laser hair removal and laser spider vein treatment done. I can tell already the difference in the hair removal, my tattoo is half gone already and where the zapped the spider vein, completely gone! I can't wait to go back and continue my treatment! Dr. Polavarapu is AMAZING!

From the owner: Welcome to Polavarapu Plastic Surgery, PLLC, where Dr. Kiran Polavarapu brings together expertise,…read moretraining, and genuine southern warmth in the heart of Fort Worth, Texas. As an American Board Certified Plastic and Reconstructive surgeon, Dr. Polavarapu specializes in cosmetic surgery, offering personalized care that caters to the unique needs of each patient. Experience the perfect blend of skill and charm as Dr. Polavarapu combines her top-notch education with an approachable demeanor. At our practice, we pride ourselves on providing compassionate and friendly care, ensuring every individual feels heard and supported throughout their journey. Your journey to enhanced beauty and confidence begins here!