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    Robert's Road Service

    1.0 (3 reviews)

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    29 days ago

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    7 months ago

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    2 years ago

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    Belle Tire

    Belle Tire

    (30 reviews)

    This could have very easily been a one star review. Bottom line is they messed up. But the reason…read morefor a five star review is because of how they handled it. I made an appointment to get the oil changed and my tires rotated and balanced. Showed up for my appointment five minutes early. Damon checked me in and when I asked he agreed it would take about an hour. I told him I was going to walk over to T.J.Maxx and he was going to call when my car was ready. One and a half hours later I walked back over thinking that they had just forgotten to call me. I saw my car sitting in one of the bays. When I walked in and talked to Damon he said they still needed to rotate the tires. Imagine my surprise when I saw the hood opened on my car a few minutes later. Even I know that you don't need to open the hood to rotate tires. In the 1 1/2 hours that my car had been there the only thing that had been done was that the car was driven into the bay. Needless to say I was not a happy customer. When Damon came back into the lobby I questioned him about it. He said there had been an issue with another vehicle and it put them behind. He told me I would not be charged for the oil change. Therein lies why my review is not a one star one. Damon took ownership of the issue and took responsibility. And then he went out in the shop to help with my vehicle. We all mess up as humans. What makes a difference is how we handle things when we mess up. And Damon did great with that. And Damon went even beyond that. He also rolled up his sleeves and started helping get my car finished. I appreciate how he handled things.

    They schedule your appointment you get there you wait 45 minutes to an hour and then they take your…read morecar and keep it another hour and a half just to change the tires it just takes you forever to get out of that place bunch of snails

    Wertenberger Tire

    Wertenberger Tire

    (3 reviews)

    If you want good service and a honest tire store Wertenberger' s for you. On two occasions I have…read morehad tire problems in the Huntington area. I had a travel trailer tire give up the ghost a year ago. Got me in right away and were professional and helpful. Last weekend I was camping in the area with my "new"2007 class C motorhome and discovered that the great looking tires on the buggy had been shined up and doctored to look much better than they were. Turns out they were 7 years old and dry rotting. Well I thought, I will take the rig back to the dealer and complain. Then I thought it over and decided that driving 1200 miles back to the dealer in Jacksonville Florida was probably unadvisable. That would be a long drive on dangerous tires. Then I remembered Wertenberger's. A call to the store got us in and out with four rear tires balanced and mounted in two hours. Since we got there early they loaned us a truck so we could go down the road for breakfast at a local diner! The service was good,the prices were fair and the staff were very helpful. We were back on the road and on to our new campsite with hours to spare. Give this spot a chance to earn your business. They surely have earned ours.

    The guys at wertenberger are very honest, accurate, and fair. Tony diagnosed my son's jeep and…read morefound problems that 3 separate dealerships missed in New York. This old school mentality of taking pride in your business and valuing customers is tough to come by. Happy we found this business. Before you go sign off on work anywhere else, you need to give this place a look.

    Discount Tire

    Discount Tire

    (31 reviews)

    Brought my van in for a tire issue and ended up needing 2 new tires. The staff finished up my…read morevehicle and away I went, well almost. Unfortunately, my sensors showed low PSI in both of my new tires. The staff got my straight back in, found a corroded sensor. They replaced it quickly and free of charge. So yes, a little oppsy on missing the sensor issue but it was taken care of immediately. I watched senior staff educate the newer team members on how to avoid this in the future and went over company policy. I was highly impressed with everyone involved, even if it wasn't the smooth transaction I was hoping for. I would much rather to continue to do business with a company that stands behind their work and trains their employees appropriately.

    Had the WORST experience here. I originally went in about a year ago to get my tires replaced, they…read morehad did a good job back then. I don't know what has changed but it is AWFUL. Came back today to get one of my tires patched up since I had drove over a nail. Walked in at 2:00 PM, they didn't even look at my car until 3:45 PM. I was told it would be ready by 5:00 PM. 4:45 PM rolled around and they STILL HAD NOT EVEN TOUCHED MY CAR. The guy next me told me that he had an appointment for 1:00 PM and they didn't even look at his car until 3:30 PM. It got to the point where I started calling around at other places to see who could take me. THANK GOD the Kia dealership of Muncie was able to get me right away. In and out in 20 minutes. Easy. Not to mention, their technicians were supposed to leave at 5:00 PM but stayed over and helped me out. When I asked the worker at Discount Tire for my keys back so I could leave, he said "I don't blame you, there's still 5 cars ahead of you". A fact that would have been nice to know HOURS EARLIER. I wouldn't have been nearly as upset if he had simply been honest with me and then provided some alternative places that could complete the service. Absolutely TERRIBLE customer service. I will not be going back. If y'all need work done, go to the Kia of Muncie.

    Robert's Road Service - tires - Updated October 2026

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