This physician has been our family doctor for many years. I have never met an expert in so many…read moreareas that is equally compassionate and patient. He demonstrates his expertise in a holistic way: diet, exercise, relationships, medications, surgeries, etc. I think he's brilliant and very human. In addition I am profoundly grateful that he communicates with the whole care team for the patient. For example, if you need cardio care, he coordinates the data and consults with the other physicians and gives you as much time as you need to understand your options and your diagnoses. This is critical when you're at a juncture between several experts and doctors. He's a real mensch.

Dr. Cortes is such a good docter. I recommend Dr. Cortes without hesitation. I have been his…read morepatient for a few years now and I really like him. He really listens, I never feel rushed, I never feel judged, and Dr. Cortes is very friendly and really cute! ( And happily married.) He is always concerned with my health and well-being. Dr. Cortes has always been successful with my diagnosis and treatment, but he avoids pilling on the meds... And he really likes my little dog!! I hope Dr. Cortes stays in Santa Cruz for a long, long time. Thank you, A very appreciative patient.

MY DOCTOR and the best one on the planet. She always spends as much time as I need during an…read moreappointment and is an excellent listener; she cares as much about my emotional health as my physical health and never talks down to me in that condescending Dr way that most have. She's like a friend too.

Be prepared to wait hours This is not the first time, there…read moreis no respect for your time and they will blame it on other patients

The incompetent doctors never gave my mom the instruction packet she was supposed to have. They…read moresent her prescriptions to a pharmacy that doesn't accept her insurance. When she tried to go pick up the paperwork they closed for no reason without notifying her after they told her to come in. I had to do the work myself to get the prescriptions to the right pharmacy. Then on the day of the procedure they told her to be their at 1230 and when we showed up the sign on the door says back at 1. Totally un professional and a waste of our time. If I could gigive this place zero stars I would. The stupid doctor gave her the wrong room number so wasted a half hour waiting for them. Total waste of ttime. The receptionist is a total witch

Everyone I've encountered at Palo Alto Medical Foundation has been competent, friendly, and…read morehelpful. Also, wait times are minimal.

My care team and the staffs at the front are amazing and awesome! They're friendly and always on…read moretop of what was needed. Haven't had any bad experiences with them for the many years me and my family goes here.

I had an upper GI done it was handled professionally. The doctor took three biopsies…read more Instructions were to call back after one month for results. I have been calling for the past ten days. No one answers the phone. All I can do is leave messages. No one has called back despite my numerous messages. -existent follow-up and lacking any concept of customer service.

Had appointment 1-2-22 @ 7:30 AM No one showed up waited in…read moreparking lot 2 hours I questioned it with them upon making the appointment with it being day after New Years and was assured NO PROBLEM. Thank for F--king up my weekend

Came in for a follow up type of visit and it went pretty smooth. The office looked well kept, and…read morecheck in didn't take long at all. I didn't sit too long before a nurse or assistant called me back and asked questions about how I've been feeling. They looked through my chart and double checked some things which I found reassuring. When the doctor joined, they had already read through the notes and started by asking what had changed since the last visit. They were calm and straightforward, asked a few extra questions and examined me with care. They explained their thoughts without making it too complicated, and also asked if I was doing ok with the current plan. I liked that they didn't try to push too many things at once. They mentioned what I could monitor going forward and asked how I felt about what we discussed. Before I left, I was given some written info and told what signs to watch out for. Felt like a well handled visit and I had no major issues.

All she does is create referrals, and does no follow up...just a horrible doctor. How do these…read morepeople even get into Medical School.? I do not recommend.

we were patients here for many years. But the quality of care has gone significantly down once they…read morebecame part of Dignity then having an employee laugh and talk about a family member with one of the doctors was the last straw and we decided this was no longer the place we wanted to come for care.

Thank you Doctor Clayton Mc Daniel for seeing my mother with 1 day notice. This doctor has always…read morebeen there for her. Dignity health is lucky to have him. Thank You Brent Fetty

Wait time was alright not too long. The doctor seemed calm and focused. They looked over past notes…read moreand asked about changes since last time. Didn't say much but got to the point. The place was tidy and staff did what they needed without making things feel complicated.

dr harvey has been my doctor for years, i trust & rely on her completely. being an r.n. myself, i…read moream beyond picky when i choose a dr. to help me keep my body running as it should. i've been blessed to have been her patient for all this time, she's an angel!

I have had a great experience with this location, the staff has all been wonderful and follows…read morethrough. Very professional! I had my appointment with Elise Garrett and she is great, very caring, and makes sure you are supported. I highly recommend coming here

This clinic doesn't deserve a star. I made an appointment a month ago only for them to cancel it at…read morethe last minute. I had to reschedule and now I have to wait a month and a half for another appointment.