Kind. Thorough. Pays attention to what you're saying. I was able to get the help we needed for my…read moreelderly family member

My husband and l are enormously pleased with our doctor,Christine Liwanpo…read more The office is friendly and totally helpful. We feel as though we as patients are being taken seriously, and that it matters how we feel about treatments and medications, we have never had this feeling before. Doctor Liwanpo is young and extremely well informed , she welcomes questions and encourages collaboration. She goes out of her way to accommodate her patients, follows up in a timely manner with test results. It is totally refreshing and encouraging to see medicine being practiced in this manner. Robert and Regina Hermanek

Easy to make appointments. Friendly and we get right in. He has been so helpful as we walk…read morethrough a serious diagnosis. He has been willing to sit and discuss any questions we have. Very grateful to have found him as our primary physician.

Dr. Malotky and his staff have been amazing in the years I've been a patient. Dr. Malotky was my…read moregrandfathers doctor and is my grandmas doctor. He kept my grandpa very comfortable after he had a massive stroke. Words can't express the absolute love and trust we have for this doctor. He is a great guy and treats you like a friend. I recommend Dr Malotky and his staff to anyone who is looking for a compassionate doctor.

The providers are great however I don't know why front desk staff have to be rude. You'd think…read moreworking in customer service you'd possess some amount of courtesy and professionalism. The couple times we've been there the behavior of the front desk staff is so off putting that we chose not to go back. It's unfortunate because the providers are wonderful. Suggest reassign those trolls back under the bridge until they learn how to deal with people respectfully. The office manager isn't much better. I guess when you ride the coat tails of dad you can be anyway you want.

The staff is rude because sh1t rolls downhill. If this town had more choices for Med care, Dr. S…read morewould be out of business.

As a Employee and a patient of IPS Dr Lipman and the rest of the Doctors and employees are some of…read morethe best crew I have ever worked with or had the pleasure of being a patient of. I have been in the pain management business for about 28 years and have worked with most of the doctors in the chico, and Redding area and by far Dr Lipman is the best. He cares about his patients and always does his best to make sure the treatment is right for the patient. He has done several treatments on me with phenomenal results.

They canceled my surgery 4 days before it was scheduled and confirmed and dropped me as a patient…read morebecause I reported their negligence and incompetency. It was my right, and I felt obligated to protect other patients being abused, to report Interventional Pain Solutions to health authorities and file for financial compensation for charges they caused. I stated I would first attempt to get my health insurance company to reimburse me. I just saw Dr. Daniel Bonis the day before some stranger I never heard of called me late in the evening after their hours. She didn't say who she was until I asked then rudely relayed that the owner, Dr. Zachary Lipman, won't see patients who have "threatened them." Apparently making them take accountability for their misconduct and pointing out medical malpractice is "threatening" because they know they are in the wrong over multiple mistakes. I discovered they were about to perform a procedure on the wrong vertebrae and it was the incorrect procedure! I have been a patient with IPS for 3 plus years and had a great relationship with my former PA, Melanie, at the Lincoln office before closing. I got along just fine with all the doctors at the Chico office. It wasn't until I complained to the manager about the behavior of the staff and numerous acts of malpractice by Dr. Omalade Maurice-Diya that there was a problem. The clinic manager, Kristi, apologized for all their misconduct and stated she would talk to Dr. Dina's rude, aggressive assistant because she had heard complaints about her before. I was just trying get reimbursed for the few hundred dollars I am due and my health insurance was most likely paying. How stupid are these people to bring a law suit upon themselves over that and me trying to get treatment they were denying me? What else are they hiding? It's all about to be revealed now, because, I am going to sue for a ton of money since my already delayed appointment was canceled and I have to start all over. They caused me too much stress, pain and wasted too much of my time. A line of integrity and ethics has been crossed. I now have to suffer unnecessary even longer because they are more concerned with saving their own asses. Dr. Bonis and I had a great conversation and he agreed I should have been getting better treatment and a surgery a while ago for the severe new neck injury. He said he would get me in for multiple procedures over the next few weeks and apologized for the multiple mistakes made. His assistant will be called as a witness as he was taking notes. I have a lot of documents as evidence so IPS basically screwed themselves. I also have a witness to all my conversations. My attorney warned me, after one of many ordeals, that they are shady and money greedy, trying to pull off ways to make me a cash cow at my expense. Apparently she was right! The ER doctors I saw, my primary doctor, my psychiatrist, my health insurance case worker, and the authorization department and other pain management patients, all urged me to seek out another doctor's opinion before getting any procedures. Thank God I double checked their work before they cut into me, despite all the attitude I got for wanting to check the suspicious misdiagnosis and incorrect procedure information. Their staff alone is another story. Extremely belittling, aggressive and unprofessional. Dont work in the medical field if you hate people! I'm appalled at their behavior and the countless ways they have harmed me and who knows how many others. They were incompetent on many levels, but causing me additional pain and suffering by denying a procedure they put me through hell to get was the last straw. They made multiple mistakes sending in my authorizations causing weeks of delays. So not, I'm not threatening, I'm promising, you will be sued IPS. Stop taking advantage of sick people for financial gain!

We have been with Dr. Aung for many many years and would hope for many more. He listens and is…read morealways thinking. My plan is to make sure he is around for ever. He has a great office staff also.

I know how hard it is to find an MD willing to take on new patients. My primary care Physician,…read more Dr Hardy retired and I requested to be accepted by Dr Aung. It was a while before he had room to add me but I am very pleased that I was accepted. Dr. Aung has an outstanding exam/ bedside manner. He always asks LOTS of questions and has a good sense of humor, which I feel comfortable with. My wife and I are both patients of this excellent physician and I have recommended him often, although it may be a while before you get on the list. Redding needs more like Dr Aung.