It's now been over a year since Dr. Purchase operated on my achilles and my ankle feels great. I was initially referred to him after my insurance carrier was changed and I had just had collarbone surgery. He was always friendly and informative in the post operative visits so when I tore my achilles he was my first option. He and his staff were extremely accommodating and the procedure was uneventful, in the best possible way. Dr. Purchase was very aware that returning to my normal sporting activities without risking re-injury was the goal. He always presented various "schedules" ranging from aggressive to patient in which I could rehab. I also felt that he encouraged questions throughout the process. At this point, I have returned to all sports including soccer, tennis, golf, etc. Truth be told, I returned to them after 6 months with no fear whatsoever. Not that it really matters, but the scar is perfectly straight and not jagged like so many that I see out there. read more

Wonderful doctors, great surgeon. Highly recommend. Friendly small office appeal that shows compassion and concern for patients. Dr. Purchase did my ACL surgery and it couldn't have been better. read more

I have seen a few orthopedists and sports medicine physicians over the years. Some were good, some okay, and others were not so great. I found Dr. Purchase to be very patient, with a good sense of humor, knowledgable and very patient about explaining the nature of my degenerative joint disease and what my options were. I appreciated his down to earth manner and forthright approach as well as his sense of humor and humility. Nice not to see arrogance as sometimes can be found in surgeons. I highly recommend him. read more

An update to my frustration concerning my knee replacement surgery performed by Dr. Purchase in August 2012, After 16 months, my knee is worse now than before my operation. Despite months of physical therapy and workouts at the gym 4 or 5 times a week, the pain in my knee is still unbearable. I cannot run, walk uphill, or put any pressure on my knee to perform any functions that require putting my knee onto a hard surface. I don't have the means to re-do this procedure with a more experience orthopedic surgeon, so I live with the pain and discomfort. A very disappointing result to say the least... read more

Saw Dr. Puchase for a broken arm. he was great: related, knowledgeable and informative!

Went to see Dr Purchase for a bum shoulder that I fell on. Waited a few months before seeing him. He examined me and told me what my options were. I got a steroid injection that first visit and got immediate relief. 3 week follow up visit and the pain stil gone. Office staff is also excellent. read more

Here I am 4 months after total knee replacement and I can't tell you how happy I am (now). He didn't push the surgery and warned me every step of the way what I was in for. Just finished a 7 mile hike with no pain and I am stunned every day by my progress. Sooooo great to have him as a surgeon and I felt safe the whole procedure. Huge scary ordeal, but he made it as easy as possible and paid great attention to all of my questions for months after. If you plan to have anything done, have Dr. Purchase do it. Oh, and you should see my most perfect, barely noticeable scar! Thank you Dr Purchase for all you do. read more

While I've been perfectly happy with Dr. Purchase, I've been shocked at how I've been gouged by Dignity for the cost of going to the practice. First I was charged $1800 for 4 X-Rays - which left me given my PPO coverage, a $260 co-pay. And now, my insurance has been charged $1200 for a visit - meaning another $180. I've never, ever paid so much for so little in terms of services rendered. My EOB doesn't even say what that $1200 billed was for. Even though I don't actually go to the hospital to see Dr. Purchase, I'm charged hospital fees (probably the $1200 - but maybe my PT - PT for $1200???). Fortunately, I learned my lesson and went to an outside facility for my MRI so I wouldn't have to pay an exorbitant fee for service with my PPO. I paid $80 which was reasonable. Then when I went for my follow up, no one told me to bring the CD and I wound up wasting my time because they couldn't get the images off the portal because I had gone elsewhere for my imaging. There is no dignity in being overcharged. I can't see spending this kind of money with insurance when I can go to an unaffiliated orthopedist and pay the usual rate for a specialist. Caveat emptor. Steer clear or you'll be gouged. I'm going to go elsewhere. read more

Dr Purchase saw my brother in-law today with very little notice. He was involved in a bicycle accident with a fractured clavicle. His bedside manner & care for our family member meant so much to us. Thanks for your sense of urgency, Dr Purchase & concern for his well being. A true caregiver!! read more

I saw Dr. Purchase and was very impressed -- was very prompt, took time, listened carefully, and followed up, including by email.

I am unsure whether others whom have had similar surgeries (medial meniscus tear repair) have had such an easy recovery. I thank Dr. Purchase for his surgical expertise and wonderful care. read more

My husband and I are beyond impressed with Dr. Rob! After a nasty spill from a ladder resulting in a break of the 4th metacarpal on his left hand, Dr. Rob made it a priority to meet with my husband immediately. The swelling was pretty bad, so he secured his hand with a hard split and put together a plan, that would eventually put him well on the road to recovery. Dr. Rob had a manner of explaining things that we could understand and make good decisions based off of. His treatment was like that of a family member with such a high degree of care, attention, attentiveness and very accessible. I would not hesitate to recommend him! read more

Great doc, took the time to really listen and help. Very quick with a follow-through call after getting an X-ray. Also, excellent front office staff. I rarely do reviews but exemplary work deserves it. read more

I was referred to Dr. Purchase after suffering a "high ankle sprain" which tore the ligament between the tibia and fibula. He was able to see me far sooner than the first surgeon recommended and to do the surgical repair using "tightrope" rather than screws to hold the bones in proper alignment while the torn tissues mended. He clearly explained the procedures, performed the surgery with skill and answered my weekend post-surgery emergency phone call to resolve a collateral medical issue. He is a real student of the medical journals and publishes frequent blog issues re medical trends and issues. I recommend him without reservation. read more

Dr. Purchase quickly diagnosed my shoulder problem and prescribed a course of treatment that got me almost back to normal within a couple of months. I found him to be very personable and with a good sense of humor; he immediately put me at ease. The office staff was efficient and friendly, and there was no excessive wait to be seen. I would not hesitate to recommend Dr. Purchase to anyone who needs orthopedic services. read more

Dr. Robert Purchase performed my total hip replacement surgery on August 26, 2015 at the Pacific Heights campus of CPMC. The initial x-rays of my hip joint scared me as there was nothing left to the joint and there were no alternatives to total hip replacement. I set the date with Dr. Purchase's Surgery Scheduling Coordinator, Jessica, and I dreaded the operation more than anything I've ever dreaded in my entire life. The sun actually rose on August 26; I arrived at the hospital on time and was admitted. By then, all I wanted was whatever drug they give you to make all the surreal pre-op preparations manageable. It was just my luck that no drugs were administered until I was actually in the operating room and on the table. I would be given a spinal and something to sleep soundly, which I did. I don't remember much of the recovery room but once in my hospital room, I slept. From that time onward, all of my thoughts were to prepare myself for the onslaught of pain and pain medication I would be taking. The first two days I was given oxycodone although I never felt any pain whatsoever. On the third day of recovery in the hospital, I asked the nurses to only give me extra strength Tylenol for pain. I was astonished that with physical therapy, occupational therapy and only extra strength Tylenol, I was still pain free. The operation was such a success that to this day, a month later, I have never felt any pain whatsoever. Of course, there are still restrictions I must comply with to avoid a dislocation, but my leg feels a hundred times better than what it was like trying to live with a rotted hip joint. Dr. Purchase is an amazing surgeon! No complications, no pain, just a steady improvement. I can't think of a better outcome, nor can I think of a better doctor. read more