After over 20 years of personal and home office tax accounting, and them reaching out to make an…read moreappointment for this year 5-6 weeks ago, they cancelled with a few hours' notice, after I had uploaded all documents to their secure portal. My last straw with a declining business. This stems back to a dispute from last tax year--they did not review my return carefully, resulting in a careless error in reporting out of state income I documented and a five-month delay in getting my state refund. They were casual and non-communicative about a letter from the state with a deadline for response, to which I had to rush a reply to get a postmark to be in legal compliance. They were indifferent that a significant refund was at stake. In a previous year, a server went down and they lost all returns. Careless. Another year we had to submit additional documentation to the state as they said that their software had a glitch which affected many clients' returns. Bureaucratic and unreliable. Tony used to provide a personal touch. But it's a large bureaucratic operation, he doesn't even give a simply reply like "I'm working on this matter" when he is CC'd on an urgent matter. The receptionist tell you "it was on Tony's calendar for last week," not "Tony has taken care of this." It used to be in person annual appointments, then went to Zoom, and then became by telephone. The amount of time was reduced very year, even as fees outpaced inflation. It's overpriced, and the service and reliability are not at all what they used to be. Tony used to be a nice guy and very professional, but he's only a shadow of what he used to be.

Very unprofessional accountant. My company's payroll is delayed or forgotten about at least once a…read moremonth, when I ask why I get an indifferent response. The service isn't cheap so I'd expect at least a high level of professionalism.

I'm tremendously grateful for the knowledge and service provided by Michael Goldfine and his…read morefinancial team, including Shivender Sofat and Brice Daszewski. My family's business received two PPP loans and then faced an unexpectedly curvy path to reach forgiveness for those loans. Thankfully, Michael, Shiv, and Brice knew precisely how to navigate the forgiveness maze and walked us through the process every step of the way. Today we received full forgiveness for our second loan -- which never would have happened without their guidance. If you or your company needs consultation or accounting services, Goldfine and his team are definitely the pros to turn to.

Called to inquire about my personal return. Was told upfront that their rates begin at $875, and…read morewhen I asked why considering the relative simplicity of my return, they said 'We are upscale. We aren't H&R Block'. Which is funny! But also ... their arrogance lost them a customer. Not to mention that $875 is really hefty. Possibly they're worth the cost for more complicated matters, but I would skip them if you are looking for a down-to-earth partner.

We had a disastrous experience with this firm. They charged us $750 after our first meeting (before…read morethe taxes were done) and then made many, many errors on the return they sent us. The amount of taxes they said we owed was five times the amount we finally paid when another firm did our taxes. They were unresponsive and unprofessional. We don't like to give a bad review to a small business, but feel obligated to warn others not to use them.

This is a tax mill and with that use them at your own risk. I worked with Ron for the past three…read moreyears and had the same conversation over and over again. Pre tax meet up then again Tax day. Then the next year, lather rinse repeat. And then this year where I managed to have it four times as he was late in filing, lost documentation and of course attempted to blame me for that error. Irony is that I attached the docs to the check.. the check cleared. Go figure. Sloppy workmanship, endless whining as when your taxes are more complex that Turbo Tax allows means you will pay more in both taxes, penalties or fees to an agent who is not worth any of it. Irony that this is called Broadway Tax Professionals, I certainly did not experience any professional service what.so.ever.

I am writing this review to share my experience with Mainline Partners. I have trusted Robert Gregg…read morewith my taxes for over 20 years, and I can't recommend him highly enough. He is incredibly thorough, professional, and always goes above and beyond to make sure everything is done right. He makes what could be a stressful process feel easy and manageable. I'm grateful to have someone so dependable handling my finances. Thank you, Robert and Mainline team! So happy that we don't have to bounce around every year to find a good company.

I had a very poor experience with this company. I reached out two weeks ago to see if they were…read moreavailable to do my taxes. I got a prompt response that they could and to send my w2s and any other pertinent information which I did, and for two weeks got the run around. I made countless calls and emails trying to just get confirmation that the taxes would be handled and filed with no response. I had countless conversations w their assistant and was told each time that my call would be returned, but it never was. I finally gave up and went with another company. When I emailed the accountant to let them know I did not need or want his services he responded immediately with an excuse and had the nerve to say he could still file my taxes (a day before the deadline). This behavior is absolutely reckless and unprofessional and shouldn't be tolerated w such sensitive and personal information and such an important issue. They're messing with people's lives and run the risk of making people have to file for an extension and accrue penalties. If you can't take on a customer and are overloaded then let them know so they can make other arrangements instead of stringing them along. This is no way to treat a customer.

Jon is responsive, knowledgeable and always happy to help. Highly recommended…read more He handles any new tax issues throughout the year that pop up and seamlessly handles all his scheduled duties

Jonathan was very responsive at first, but the minute we paid over $1,000 to hire him and he…read morereceived the money, getting any response from him was nearly impossible. We ultimately told him we wanted our money back because he hadn't provided any service, didn't answer any communication and didn't file our taxes, he originally agreed but offered one call. Jonathan was late for our call which lasted only 5 minutes during which he only confirmed that the research we did (since he wasn't answering our questions before) was accurate. We were still not satisfied as no advice of any kind was provided, only an excel spreadsheet that looks likes a bad version of TurboTax from 2 decades ago, Jonathan then changed his mind and offered to reimburse only 50% of our payment knowing that no service was still provided at this time other than 5 minutes over the phone to confirm a couple of accounting points we already researched for. He obviously stopped responding and we had to dispute the charge. Long story short: a dishonest thief

He is extremely unethical and a liar! You CANNOT trust him. I asked him several times to password…read moreprotect my tax returns but they are emailed without any security. He FORGOT to file my 2019 NY and NJ state taxes and I didn't find out from the state tax agency until 4 years later that I owe $7000 in penalties and interest! He requested a penalty abatement on my behalf by lying to NY state that the accountant went into labor while doing my taxes. I requested that he pay for his responsibility of $3700. He would only agree to pay for $1000. He claims it's my responsibility to audit him and tell him that they were not filed. I am suing him in small claims.

The most unprofessional accountant ever. I've been going here for the past few years, and have been…read moreabused verbally multiple times. From name calling to getting cursed out, I am done. David will never take accountability for his actions and always has an excuse as to why something was not done or was done improperly. David only feeds on the older Elmhurst community that doesn't speak English and is selfish and beyond rude. DO NOT GO HERE!

Great group to work with. It was easy to make an appointment and they were very accommodating to…read moremy schedule. When I met Anil and his team they explained everything to me so it was very easy to understand. After the initial discussion regarding my taxes they followed up almost on a daily basis to give me updates and where we were with the process as well as questions and other any other item that needed some clarification. I would definitely recommend them and am looking forward with working with them in the near future!

Great CPA - very responsive and very personable I am loving the service. I'm NYC based and they've…read moregot no problems with complex tax returns. Recommend!

Somehow, every year, I think I'll tackle my taxes on my own, but we often find ourselves with a…read morecomplex situation (multiple states of residency/employment, home sale, etc.), and I end up deciding that it's better for me to pay someone else to do it than labor for hours on my own and risk getting it wrong. That said, I'm always a little hesitant to outsource this task since it can be pricey, and a lot of tax services I've used in the past take FOREVER to respond and/or don't instill trust in their responses (lack of detail, generic answers, lack of understanding of non-standard situations, etc.). With this background/experience, I can definitely say that John is hands down the most detail-oriented, thorough and straightforward tax expert I've worked with (and I've probably worked with 3-5 others in the past). He responds quickly and is a great written communicator (I always understand from his emails exactly how to handle something or the directions to follow.) His fees are very reasonable given his expertise and service, and I highly recommend him, especially for people who live in Jersey City (woo hoo!) and work in NYC, as that can raise complexities.

I'd been doing my taxes through Turbotax for years, and finally this year my taxes were too…read morecomplicated so I decided to go to a professional. I'm so glad I did. John is thorough, calm, and very detail oriented. He went through my previous tax returns and found deductions that I didn't even know that I missed. He sorted out my taxes without judgement or snark. He also gave me great advice on healthcare and my upcoming tax year. Just a great guy. I'm happy to have him as my new accountant.