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Robert M Risica, MD

2.6 (5 reviews)
Closed • 8:00 am - 4:00 pm

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University Gastroenterology - Very professional and pleasant place

University Gastroenterology

(19 reviews)

After having a tough time scheduling an appointment, I decided to come see the reviews on both Yelp…read moreand Google. Can't say I'm surprised to see such a low rating. The first person I spoke with had an accent so thick it was difficult to communicate. The second person had dogs barking in the background. Rather frustrating. I'll be looking elsewhere. The call centers are becoming a very common, yet dissatisfying service and are not doing businesses any justice. What happened to calling an office and getting a real live person who is actually sitting at the desk to talk to? Customer service is crucial especially when dealing with medical needs.

Colonoscopy with Dr. Pedro Barros, care quality and office experience, everything is five stars…read morefrom A-Z. No issues. Well organized, attentive, clean, professional. First, I called to set up my appointment, everyone was very helpful, listened to all my questions and always gave me professional answer and every single bit of information I needed. Very helpful team and they call back, never left me hanging. The day of my procedure, everything was even better than expected, Dr. Pedro Barros is outstanding, he is kind, a wonderful doctor with excellent bedside manners, very professional, as well as the Anesthesiologist, and all the team, all of them were very helpful to make me feel at ease. The procedure itself went smooth, my recovery from sedation was a breeze, got my results very soon after, and confirmation on the mail as well. The patient portal is very useful. I am gladly impressed. Thank you!

Robert M Risica, MD - earnosethroat - Updated May 2026

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