Do not go here!! Went for years when it was Quigley, but was sold to The Eye Associates. Went for…read moreeye exam for near prescription change. When leaving they said it was a $15 co-pay and $75 for an infraction. Was under impression it was totally covered by my healthcare. Could not review paperwork given to me due to my eyes had been dilated. Once home I called my insurance company and was told EVERYTHING was covered as this was a regular eye exam. The Eye Associated had coded it as a Medical eye exam. Days later when I checked their appointment person they default all appointments to Medical! To make matters worse, when I looked at their future appointment and $15 and $75 receipt, they applied everything to another patient with the same last name as mine! (A HIPPA violation I am sure) still trying to straighten everything out!

The eye care is excellent…read more Their scheduling and coordinating with the patients is beyond miserable. Billing department doesn't know how to run their own software. Scheduling people just jam as many people into the waiting room as they can, and then YOU get to hope that they'll eventually get to you. 1st visit? 1.5 hrs after our scheduled time. 2nd visit 2+ hours after our scheduled time. Reason? "Doctor has to leave at 1:00 PM today so we called his appointments in for a morning visit." We were technically the 2nd scheduled appointment. They lost us in the paperwork and eventually saw us. I think the medical care here is excellent but I'm not at all sure it's worth the wait. Upside? Everyone was unfailingly polite during the process.

Update! They have NOT Improved! This was an appointment for my wife. 6 years later I made an…read moreappointment for myself. Appointment was made 10 months in advance. Showed up early, with my appointment card and completed paperwork. They had no record of my appointment! Whoever is in charge of scheduling must by related to Dr Frantz. Still screwing up after 6 years, any normal person would have been fired by now....

I went to frantz eye care to see their retina specialist DR Orin Palouse, he told me I needed…read morelaser eye surgery to protect a weak spot on my retina, so I had him perform the procedure, that night I developed a large black spot in the middle of my vision . that morning I went back to frantz eye care where that same retina specialist said I had developed C.S.R. and he couldn't help me anymore ...I don't think frantz eye care treated me very well. I've been to retina specialist across the country trying to save my remaining sight, so before you have any eye procedure done get a second opinion elsewhere , if I had, l wouldn't have to write this .

Ten months ago I made an appointment with Frantz EyeCare (Dr Strosser), as a new patient. They…read moregave me six (6) pages of paperwork to fill out which I did. Arrived early, was told they had no record of my appointment! Showed them my appointment card. Did I mention I booked this appointment 10 Months in advance? I offered to stay an hour if they could fit me in, they countered with maybe around lunch time. I left and will not be back!

From the owner: Taking care of your eyes is vital to all of us here at Frantz EyeCare. We have designed our…read moreophthalmology website to make it easy for you to get the eye care answers you need, anytime day or night. You probably have questions about your eyes and how we will be caring for them. Please explore our site for answers you need, including information about cataracts, cataract surgery, LASIK surgery and much more.

I like Dr Hundt I think she has a very good bedside manner…read more I was recently diagnosed with cancer and of course need her valuable experience but her office nurse and staff needs to improve. They are NOT very diligent about making sure you have needed testing ordered or relaying the results of cancer testing to you. Her staff nurse even yells and reprimands the patient, good luck Dr H time to find a Doctor that hires better staff.

I am new to the area and looking for a new Doctor. I got Dr. Hundt number from research about the…read morearea and looking up ratings on the internet . When I called I explained the above and the women asked for my insurance. I was then asked numerous questions about my health and medications and why I was taking them. I thought wow, this is different and even commented to the person on the phone. She then said she would talk the doctor and call me back. The following say I hadn't heard from them, so I called. After being put on hold, I was then told the doctor will not take me on as a patient. I was so dumbfounded and shocked that I didn't know what to say. Being judged without even meeting the doctor and her making a decision based on a phone call is just appalling. I feel violated as I was asked personal medical questions without being told why!, HIPPA violation if you ask me. I wouldn't send my dog to this MD. More to come