Update! They have NOT Improved! This was an appointment for my wife. 6 years later I made an…read moreappointment for myself. Appointment was made 10 months in advance. Showed up early, with my appointment card and completed paperwork. They had no record of my appointment! Whoever is in charge of scheduling must by related to Dr Frantz. Still screwing up after 6 years, any normal person would have been fired by now....

I went to frantz eye care to see their retina specialist DR Orin Palouse, he told me I needed…read morelaser eye surgery to protect a weak spot on my retina, so I had him perform the procedure, that night I developed a large black spot in the middle of my vision . that morning I went back to frantz eye care where that same retina specialist said I had developed C.S.R. and he couldn't help me anymore ...I don't think frantz eye care treated me very well. I've been to retina specialist across the country trying to save my remaining sight, so before you have any eye procedure done get a second opinion elsewhere , if I had, l wouldn't have to write this .

ATTENTION!! Quigley now charges besides your 40.00 co-pay for an annual checkup and additional…read more75.00 for a refraction fee, they do not mention this when making your appointment. Funny!! never had this fee in the past.

This is now the eye Associates of Florida or whatever name they are going by now…read more Bottom line stay away from any of their affiliate offices. If I could give them zero stars I would. Long story short version-I had cataract surgery scheduled. I called them up when I realized I had a major conflict on my calendar. The surgical coordinator apparently left and instead of having her email forwarded, apparently they canceled her account... I realized that she had all my follow up visits wrong and there was no information about the drops and how to get them and what I could expect. plus they did a procedure which I did not want, and then they sent me a bill saying that I owed them money. I had to get my insurance company involved. Eleven attempts to reach their office via phone, email, call Center, website, patient portal, and in person... No response- zero. I filled out their form to get my records Emailed to me. Nearly 2 months later - I still don't have my records The only person I heard from was the surgery center the day before my surgery..... imagine their surprise. They're the only ones that apologized for my experience Found a small business optometrist who is excellent and I've already given them rave reviews. It's not rocket science people. - Answer your phone. - return your phone calls

If you have a problem besides cataracts do not waste your time at this place. After…read more If you do get cataract surgery there they couldn't care less how your eyes feel or what problems the lenses are causing you. They also ignore you and act like you are lying or being hard to deal with if you tell them that you are allergic to the dilation drops that they insist on doing at each appt. Not every eye dr makes you do this. This place is behind the times. There are other and safer ways to check the eyes. I found out that all the dilation drops damaged my eyes PERMANENTLY. Do your research about frequently dilating the eyes and go elsewhere if you have any issues other than just cataracts. My eyes are miserable since letting them do cataract surgery. They tell me I am fine. I wish they could see and feel what I do.

Just wanted to give a shout out to Tyson Eye for being so efficient and helpful in addressing my…read morehusbands eyes. Dr Ifantides did such a great job! Would highly recommend this office for your eye care. Thank you

Went to see if they could replace just the lenses in my glasses. I already had an exam and…read moreprescription done that morning at another optometrist. Was told the girl (Jess) had just stepped out and would be back in 5 minutes. Well twenty minutes later Jess shows up. She says that they can replace the lenses but if I want to use my insurance, I would need a new exam. WTF??? So I then decided to pay cash. Well lenses would be $180.00 plus another $120.00 with the add ons. They're freaking plastic lenses. How could a small little piece of plastic be that much money? And why another exam? $$$$ thats why. The entire Florida medical profession is nothing more than a way of sucking every last penny out of their patients. They care nothing about caring or curing, just how much they can over charge for little to no service.

Ice cold ridiculous A/C i won't be back. Refraction exam charge $75 extra. New owners are greedyread more

Appointment times could be followed 2:15 is scheduled surgery and it is now 1 hour laterread more

When I had Lasik about 5 years ago, I was given the option of a single or a lifetime mono-vision…read moretreatment. The single treatment was a few hundred dollars, the lifetime was $1800. Recently, I started the process to have a re-vision done to find out there is a $100 eye exam, and the re-vision will be the PRK treatment. which could have several more side affects then Lasik. None of this was explained when I had the surgery. So I decided to not have the revision, ultimately spending $1500 plus, more then I needed to spend. You guys need to do better and be more honest in your consultations.

Waited over an hour then left Glad I had an appointment…read more Terrible service Who makes people wait over an hour to be seen

This is a wonderful place The Drs & fall staff is are…read moreexcellent in taking care of you

Professional. Complete exam. Attention to detail in fitting (had to send lens back to re-cut…read morebifocal line). Will use again.

If I could give this business a zero star I would. Their billing is a scam! I went to see them in…read moreDecember 2025. I have VSP for me and my husband (who is also on Medicare but no vision insurance. This becomes relevant later on.) My exam was fine, dr was nice and they told me I had the start of a cataract that just needed to be monitored. I pay for the $39 retina scan not covered by insurance that I agreed to. Fast forward to this week and my husband (who has Medicare Part G and is on MY vision insurance) has his exam with the $39 retina scan. He and the dr talked about his dry eyes (that he DOES NOT take any meds for other than OTC stuff). She said she could write a prescription if he wanted her to and he declined. She said he had the start of a cataract and that it needed to be monitored (sound familiar?). Said "he did not need a lens prescription, just use readers". Same exam, same diagnosis as mine. His vision is better than mine as a matter of fact. He gets to the front desk, and they charge him the $39 and then proceeds to tell him he owes $220 because the exam became MEDICAL?!?! Where did it become medical on his when mine wasn't? He argued but finally just gave his debit card to pay (#1 mistake. I would have walked out and said bill me!). They KNEW he had the G plan, so they will be committing Medicare fraud by billing them AND receiving pay from us. I will be filing a complaint on that. Julie didn't bother to return my call, so I had to call them again just to listen to her lie to me again. "He has SEVERE dry eye syndrome (no he doesn't, he rarely uses eye drops anymore), he had a "freckle" in his eye (so what?), he has a cataract that impedes his vision (no he doesn't and if he did why did the dr say he didn't need a prescription or refer him to an ophthalmologist?) They are unscrupulous and I would not do business with them ever again. I will be posting to all social media sites as well and will contact the BBB along with Medicare. BEWARE OF THIS COMPANY AND DO NOT USE THEM!