An excellent place to take your precious animal! I have had my animals boarded here as well as…read moresurgeries, prescriptions and advice. Everyone is caring and efficient! RiverSunday

So I recently took my little chihauha in to this vet. I've taken her there since we got her from…read morethe humane society. I went in to get her teeth cleaned. Well she has been having some other problems as well. I wanted to talk to the vet before we put her under to let her know what is going on with her. She has uncontrollable jerks when she hears loud noises. Like a water bottle crackling, or snapping your fingers. Anything like that. Anyways, Dr. Shed comes in the room and I explain to her what's going on. I even brought a water bottle with me to demonstrate the jerks to her. So she could see it with her own two eyes. So I show her the jerks and she completely dismisses my concerns and called my dog just a dramatic chihuahua. Ummm excuse me? I said no, I don't think that's the problem. She said well she's at the vet she's just scared and being dramatic. Seriously lady??? She does this when she's at home and has no reason to be scared. Just the sound of her lapping water out of her water bowl makes her do it. You mean to tell me that she's scared and being dramatic while she's at home just drinking water? I said I think it's a neurological thing. She said nope that's not it, she's just another dramatic chihuahua. Wow lady!!! Just completely disregarded everything I told her. I was so pissed. Anyways we went ahead and had her teeth cleaned. My little girl really needed it and we already had everything set up. Well they absolutely raked me over the coals on the bill. I specifically asked them not to test her for heart worms. She just had that done at an emergency appointment a couple months ago. They did it anyways. They charged me 50$ for that 5 minute talk with the vet. (That I got nothing but frustration from) For an office visit. Seriously? I just wanted them to be aware of what's going on with her before you put her under, and I get whacked 50$ for that? The bill was almost 600$ for a teeth cleaning. Good grief man. What a joke. Anyways I found another vet and told them the situation and they had me come in. I showed her the bloodwork paperwork that I got from Baxter county. I crackled the water bottle for her and she immediately goes that's definitely not being dramatic. Looks like audiogenic myoclonic seizures to me. What a breath of fresh air that was! So we are started her on some meds for it. She seems to be doing so much better! I will never and I mean never take another animal to this clinic. If you can't take the time to listen to your customers about an animal that they live with every single day then I don't think that a place I want to take my animals anymore. Now I'm sure they have done a great job for some people. This is my experience. I almost felt as if I was a burden to her. For me and my pets we will be STAYING AWAY FROM THIS VET!!!

Perfection - the staff are helpful informative and professional. Dr.Bressett is a thoroughly…read moreterrific vet - answers questions, is patient , helpful and just the best ! Everyone there made me feel comfortable and was willing to take time needed to help me. I would highly recommend this clinic!

They were very caring and an excellent to deal with the price was very reasonable. I would take my…read moredogs back to them for health visits or whatever we need I really like them.

I received a certified letter from Dr. Niess. This is the first we have heard from her about not…read morebeing allowed back to Animal Health Center. We never had a chance to speak with her directly since putting our dog to sleep. Any info she has is not directly from me, but rather what she was told from her manager and tech. The day I received my ashes back and after no calls being returned from Judy's I did say I should make a website to explain to the area that Judy's did us wrong. I also said I would file a complaint with the BBB too. Again, against Judy's for not returning all my dogs ashes. The day we spoke with the manager and was told we at least have some of our dog back and after she would not entertain any possible change in who they use for cremations I said I would write a yelp to explain this situation. I do not do things without first trying to fix the issues and the person being reviewed know it's coming first. As far as "picketing" the clinic, I did say I should park across the street and picket. Yes I did say that after I learned we were cancelled and my dog was suffering from red bumps on his anus. Also after breaking down in tears on the phone begging to be seen. I have no idea what months of problems are. I guess if you count the two months between losing one dog and needing medical attention for the other. In those two months we were allowed to come in and buy flea meds and heart worm meds. Who would have thought we were not allowed back? Attached is the letter I received. Just for transparency. I guess this ends my review and story with these folks. I hope this helps anyone avoid this grief when losing a loved one. I will always say Dr Niess is a great vet, medically wise. The staff is nice. Just don't complain about something so serious as this or you will be cancelled.

The best vet and office staff within the tri-county area. Dr. Smith has a big heart and goes above…read moreand beyond in checking your dog/cat. His assistant is very compassionate as well. I recommend this vet to everyone who has a animal.

Went in today to have my dog seen for his GI issues he has been having for a month or so. This is…read moreafter trying out two other vets and wanting to come in to a hospital for some imaging or colonoscopy to get a visual look at my dogs GI tract. The vet, Dr. Smith, heard our story, looked at a picture of my dogs stool and seemed a bit off and asked why didn't any other vet give us meds for our dog and said it was obvious colitis. After he offered meds he then stated he is the owner of Animal Health Center. That was my dogs old vet until they cancelled us due to a review and the truth about Judy's Crematory services we had problems with after putting my service dog to sleep. He said because of my complaints we are not welcome there either. He did however at least give us the meds our dog needed. He said since I had been to two vets and was still looking for another vet service to help diagnose my dog I would be a problem. Is it wrong to go to a hospital to see about advanced imaging? He gave meds we didn't get elsewhere but held it against me that I kept trying for my dog. Sorry I care about my dog and will fight and pay to get him whatever care he needs. I tried to give our side of the story, he didn't want to hear it. He stated vets are busy and don't have the time to deal with issue like mine. Maybe just people like me? Actually made a veiled threat about how he isn't as nice as Dr Niess. A few times at that. I honestly think if he wasn't talking to a 300 lb 6'1" man he would have been more of an ass / bully. My wife noticed his attitude so it wasn't just me. She said she felt threatened by the way he stared her down more than once while clenching the desk so hard his knuckles turned white. The lady from SF that reviewed him was probably right. Actually had the owner of the vet office face to face and he had zero interest in the problem with my dogs ashes being less than half of the proper amount. Said they use Judy's for years. I guess that makes her honest and professional despite the evidence against that. Amazed but not surprised.