Please think twice if you have a small dog. I have boarded my large dogs and other cats with them…read more They may be great with cats and big dogs, but I would never recommend them for a little dog. I had to go to Cleveland Clinic in Ohio for a pancreatic cancer biopsy and left my cat and little 6lb Yorkie with them thinking that boarding at an animal hospital, she would be in the best care. I left both, the cat and dog, with their favorite foods, toys, etc. When I called to check on them because we are rarely apart, I was told everytime that they were "both doing great!" My little Yorkie acts like she is the most beautiful princess when I groom her. I make sure she feels extra special before I do anything that might frighten her. Before leaving her anywhere, I check her ears, make sure her bottom is trimmed so that she stays clean back there, and groom her little face a little closer so that she doesn't get food build up around her little mouth. When I picked her up today, after a week at Spring Park, her backside was terribly hot, red, and swollen, had NO hair on her butt and the back of her upper thighs, and there are three bloody sores in that same area. The inside of her ears look purplish red. (They said she was scratching at her ears, which they only addressed the day I was picking her up! Again, if she was having issues call me or tell me that when I called to check on her. She had some kind of powdery substance on her coat. Did she pick up fleas while she was there? I keep her on a monthly flea treatment. So why the powder. She looked awful when I picked her up from them. Her coat was dull. She just looked so nasty and bedraggled. I have picked up strays that looked better. I have boarded her at other places for longer times (3 weeks when I had back surgery, etc) and she acted like she was mad at me, I'd buy her a new toy and she's over it. Never has she looked this bad or neglected. They said she had a UTI, but if she was peeing frequently in her cage or wetting herself, why didn't someone call me. The things wrong with her should never have gone unnoticed at an animal hospital. I don't know if they put her in a dirty cage, left her laying in filth, didn't clean her cage or what, but she definitely looks neglected. She has the signs of a dog that was fed, left unchecked and in filth. Again, this might be what you would expect from a neglectful boarding facility, but not at all what you would ever expect from an animal hospital. I left her with them in good faith, thinking that she was in the safest, best place possible until I could get back to her. I was wrong. The experience was horrific. My fiancé actually cried when he saw her, which shortly turned to outrage.