WARKWICK, RI OFFICE: One year of weekly allergy shots and six months of allergy shots every two…read moreweeks down the drain. On July 25, 2024, I scheduled my next appointment for August 8, 2024. However on August 5th, I called to move my time to an hour later and I was informed that was okay. When I arrived at the new appointment time, I was informed that this doctor was no longer giving allergy shots and had not for two weeks. So why did they schedule me two weeks from my last appointment if they were no longer doing allergy shots. I received NO NOTICE. Now I have to start all over again with another doctor as no one will take the allergy dosage/medication that I was being given at this doctor. Poor communication and patient care.

So far, so good. I met with the nurse practitioner, who did the initial visit and ordered all the…read moretests I need. The office is clean, folks are super friendly, and I was seen promptly.

Made an appointment for my daughter to get tested. They didn't tell me, until I came in, that the…read moreappointment could take up to two hours! I took my daughter during my lunch break. Texted my boss that it would be longer than expected and I stayed. I came to retest my daughter for a peanut allergy (first time she was tested was 7 years ago) dr comes in and we go over a few things. Suggested tested for tree nuts as well. My daughter gets the test done on her back, we wait 20 minutes, nothing swells. She's so excited that she's no longer allergic to peanuts - just to find out THEY NEVER TESTED HER FOR PEANUTS!!!!!!!!!!!!! Seriously? They come back in and do yet another test just for the peanuts this time. So now it's more time wasted. This place is a joke. I would NEVER recommend coming here unless you want to get tested for things that don't matter and you're looking to waste a bunch of your time!!!

Dr. Newberry is an excellent doctor. I came to him in December of 2022, having had pulsatile…read moretinnitus in my left ear for six months. Before meeting with Dr. Newberry, I had seen several other providers (an NP, an MD, and a PA) through other organizations and they all either dismissed the seriousness of my symptoms as anxiety and allergies, or misdiagnosed me with an ear infection or Eustachian Tube Dysfunction. Dr. Newberry's approach was completely different. He was the first doctor who actually took me seriously. He was immediately concerned because it turns out persistent one-sided pulsatile tinnitus can be a symptom of a very serious and potentially dangerous condition called a dural AV fistula; however, while he mentioned the possibility of a dAVF (among other conditions), he also didn't jump to conclusions. He was very thorough. Over the course of a few months, we did some blood work, scans, and tests to figure out what might be causing it. When one of those scans finally came back abnormal, Dr. Newberry provided an immediate referral for me to see a neuroradiologist who eventually diagnosed me with a dural AV fistula. Dural AV fistulas are rare and complex, and I say this to point out that Dr. Newberry didn't let this deter him; he didn't discount a dAVF as a possible diagnosis, despite the fact it was unlikely because I didn't have any headaches at the time (a hallmark symptom of dural AV fistulas). I'm so grateful to him because other providers obviously dismissed the possibility that I had such a rare condition, probably because it was simply unlikely. Had I not seen Dr. Newberry, it's very possible this condition might have gone undiagnosed and led to a stroke or brain hemorrhage in a decade or so; alternately, it could have eventually led to a misdiagnosis of dementia or other neurological conditions due to the impact it can have on cognitive functioning. In general, Dr. Newberry is very easy to talk to and has a great bedside manner. He's a good listener, and I would describe him as highly competent and on the cutting edge of ENT medicine. As someone who has been repeatedly let down by medical providers over the years, I find myself trusting his opinion. He can see the big picture as well as the details, and never loses sight of the fact that his patient is a human being. My experience with Rhode Island ENT as an organization has also been great. I have found it very easy to schedule appointments with them. The receptionists and medical assistants are pleasant and competent. They send appointment reminder text messages which is helpful. I have never had any issue with them forgetting to order a prescription or send in a referral, or any hiccups with insurance. Though I do remember experiencing some initial frustration trying to schedule an appointment as a new patient due to the call routing, since I've become a patient, I've found it very easy to work with them.

It's very hard to be treated for allergies when they cancel your allergy testing twice over the…read morecourse of several months due to lack of staff. The second time they canceled they said someone called me, but I had no message. They could not provide the time or day that the message was left. I had discontinued allergy medication prior to the test for nothing. My referral will be expired by the time they can get me in, and that's if they don't cancel a third time.

I went to see Dr Gaines after being told by my dermatologist that if I wanted to find out what…read moremight cause certain rashes and break-outs, the help of an allergist might be a good option. He was part of my network, so I picked him out of the list of providers. I had not read the Yelp reviews until I was at the actual office waiting to be seen. When I explained to him that sometimes I get a rash or breakout after eating certain things, he asked me if the reaction was quick, like 10-20 min...I said no, it usually takes a day or so....He then said, that might not be an allergy then. He basically said, just avoid eating what you think is causing you the reaction. I felt that he was very dismissive and very un-caring. There are ways to convey a message across to a patient and I felt that he was just not very good at it. Overall I did not feel this was a good clinic for people to receive care where they can get answers and attentive care.

I waited several months for an appointment with an allergist at this practice and was instructed to…read morestop taking antihistamines 5 days prior, which was quite uncomfortable. I expected this preparation to be followed by comprehensive testing--unfortunately, it was not. I was told over the phone that they do not test for things like celiac but I still expected for them to do more than hand me a couple of print outs. My appointment was over an hour late. During the wait, I overheard another patient complaining about being forgotten in the room for two hours. When I was finally seen, the nurse documented my symptoms and concerns. Initially, I appreciated the thorough approach, but it proved to be unhelpful. I sought help for issues that have been previously ruled out by other professionals, including unusual reactions to various triggers, breathing issues, and chronic hives. Dr. Robert Settipane informed me that no testing was necessary unless I had something like a severe peanut allergy. He provided a list of foods for an elimination diet, which I had already completed before the appointment. He mentioned another allergist nearby who performs extensive testing but added "he only accepts good insurance." Dr. Settipane dismissed my severe sun/UV light reactions as rosacea (the symptoms don't align whatsoever), despite my detailed description of the issue, and gave me a few printouts for over the counter medications that I've already tried with little to no relief. He offered zero other solutions. After enduring months of hives and unexplained reactions, I now need to find another allergist who will conduct the necessary tests instead of making open judgments based on insurance coverage. Dr. Settipane also claimed that my hives were too small and light, trivializing my distressing symptoms, including but not limited to rashes, gastrointestinal discomfort, and shortness of breath. Additionally, I tried to address my lifelong breathing issues, but was dismissed again due to the lack of a prior asthma diagnosis--despite the fact that I came to an Allergy and ASTHMA center. It would have been helpful to receive treatment for my breathing difficulties and frequent bronchitis since childhood. But again, Dr. Settipane couldn't be bothered to even try to come up with a reasonable solution to my problem. I cannot recommend this practice, as patients should not be treated based on their insurance when they're in network. I have never had a doctor openly imply that my insurance coverage isn't good enough to investigate my concerns. This was certainly a first. It was an astronomical waste of time.

They took my son and I in immediately when I called for his chronic ear infection issue. The doctor…read morewas honest and took a hands off approach as there was no infection at the time. He came up with a care plan and I felt very comfortable with checks and maintenance in between. The office staff was lovely and so accommodating. I had such a great experience.

RI ENT has the best doctors. Dr Della Torre is wonderful to work with and I only have good things…read moreto say about him and his staff.

Ok. I made an appointment a month in advance to ensure a…read morefirst appointment in the morning. Office opens up at 9am. My appointment was scheduled for 915am. Upon arriving i filled out the necessary paperwork from 9am to about 912am. While i was filling out my paperwork a lady came in and checked in. She said she was there to see dr. Emory. At 930am. Office worker at 915 asked for that lady to come in. I asked the idiot behind the glass if maybe she didnt realize i was there first. Also my appointment was first. Also, it is my appointment time 915. ??? She actually mumbled the lady is a current patient, lol something i would also become 5 minutes later if they would let me. I guess my money isnt green enough. So i demand to speak to the owner or manager of the practice. After i made my case and the idiots all around the office seen the injustice that was about to happen the dr finally smartens up. So i thought. Mind you i missed work to accomplish an allergy test or schedule one. Not to endure these idiots and certainly not to become their buddy. Dr emory rushes the appointment because the lady actually had to wait for her 930 appointment was waiting lol. Maybe she shouldn't of arrived until 930. That's a thought. Also the dr continuing to be an ignorant fool carries out no such apponitmenr. No such evaluation. No questions. No care. No brains. Schedules an appointment with another dr for some stupid reason and DOES NOT schedule an allergy test. I like how they like to spend my money. I really enjoyed be ing treated like an outsider. Zero respect Dr emory is a lowclass participant of society. He is not to be trusted. He actually acted as though he FORBID me from finding out if I'm allergic to anything. He also acted like there was an exciting party drug i can obtain or gain from being allergic. Dr papazian better be more caring andh intelligent than his partner dr emory. Otherwise i am going to the attorney general and bring their whole circus to light for all to see. Something ironic to mention. As embarressing as it is to admit ive been suffering for 30 plus year. I felt as though i was taking a big step in my life to live in peace. Love life more. Enjoy life more. Dr emory actually with a scowl and an attitude stated to the effect, you never seen a doctor for this prior to this???? Like the ass he is. They will offer you zero dignity. Question you as if they have the right. Not provide you the services you demanded . and i still have not been called by this other referral. so dont waste your time and if you do go through this very situation contact the attorney general and put a formal complaint. The more complaints we register at the attorney generals office the faster we all can get better.

DO NOT LET DR. MARTIN PAPAZIAN DO ANY TYPE OF SURGERY ON YOU. I had a septoplasty with turbinate…read morereduction a few years ago and have been suffering ever since because he reduced my turbinates too much. I got a second opinion after suffering from chronic headaches, stuffiness, and a very dry nose. I forgot to mention that I also had mercer after the surgery that another doctor in the practice discovered thankfully!! Dr. Papazian's bedside manner is horrible as he acted like I was bothering him when I had to go back time after time with issues....do yourself a favor and stay away!! The staff seems miserable and thank god I didn't listen to Jean the nurse when I was telling her my symptoms which she said was normal....well normal turned out to be mercer!! Do yourself a favor and go elsewhere!!

I was informed by my new employer that I needed a drug screen prior to starting my new position…read more The closest Quest location to me was Atmed Occ Med @ Atmed UC located on Atwood Ave, Ste 122 in Johnston, RI. Usually, I've been to stand-alone Quest locations but this was inside Atmed Urgent Care. It was easy to locate and there are plenty of parking spots. I went into the building and found Suite 122, there are plenty of signs in the building. I wrote my name down on the sign-in sheet and took a seat in the waiting room. A few minutes later, my name was called and I spoke with a woman. I gave her the QPassport my new employer provided and she brought me to the back. The whole process was seamless.

They were supposed to be open until 9pm last night, got there at 730 and the door said it was…read moreclosing at 8. Why are we locking doors at 730? This place has inconsistent hours, so I can't even tell how staff or doctors are. Don't waste your time coming here!

Solmaz Behtash and everyone there are kind, patient. and friendly Love going to my Dr she really…read morecares!!!!

This rating is for the clinic, not the medical staff which is excellent. The administration…read moreservices at OSH are pitiful. Their appointment scheduling is totally abnormal and their transportation services are unreliable. I love my doctor but am begging her to move her practice to another clinic.