I love these pediatricians. My children go to Dr. Ware; she is great with kids, always takes the…read moretime to answer my questions and their questions. We have often seen Dr. Smith for sick visits, and he is equally great. They are funny, patient, and knowledgeable. They are also accommodating and patient with the siblings I often have in tow. The nurses who work there are all fantastic too. The office is great in terms of administration, as well. They are prompt about getting us the (seemingly never-ending) paperwork we need for schools, daycares, etc., and they are helpful when insurance issues arise. Finally, I've had occasion to use their emergency line, particularly during my kids' early days with asthma (with which I had no experience). They were always great about calling back (and you get calls back from either Dr. Ware or Dr. Smith), they were calm, and gave really useful advice--I always felt assured about their recommended next steps. I strongly, strongly recommend this office; they are great!

If you are looking for the best pediatric doctors then look no further. Dr. Ware is the so kind and…read moreshe never makes you feel rushed. I feel as though I frequent the office more than most due to the fact that I have 5 children (one with a chronic illness that she was able to pick up on quickly). Whenever I call to make an appointment the staff is always friendly and polite. We also enjoy Dr. Smith, my children think he is a very funny guy. He is also very attentive and never makes you feel rushed. What more can I say, outstanding doctors, great nurses, and friendly staff I wouldn't dream of trusting my babies to anyone else.

Administrative Dysfunction Undermines Clinical Excellence…read more Having worked in a surgical ICU at a large metropolitan hospital for several years during my studies, I recognize what professional healthcare operations should look like. Dr. Mansourati and Nurse Practitioner Ducharme deliver competent clinical care and demonstrate solid medical expertise. Unfortunately, the administrative operations at this practice fall substantially below acceptable standards, fundamentally compromising the patient experience. In properly managed facilities, administrative personnel facilitate care rather than impede it. Here, routine interactions prove unnecessarily burdensome, and front office demeanor frequently registers as dismissive rather than patient-centered. When individuals are navigating health challenges, administrative friction compounds their burden and represents a failure of essential service. Particularly disheartening is watching capable clinical providers have their efforts consistently undermined by operational deficiencies. Healthcare demands collaboration across all levels. When administrative conduct works against patient welfare, it negates even skilled medical work. Until substantial improvements are made, I recommend seeking care elsewhere.​​​​​​​​​​​​​​​​

I would highly advise going elsewhere if you need to come in contact with Rebecca the "Office…read moreManager." From my interactions and perspective, she is abusive and quick to remind you she doesn't "have" to fill the medication she already confirmed you needed with your treating doctor. I woke up with pain radiating down my neck, spine, and arms to a point where I still can't move my upper body. I had been in to see Connie Ducharme a few months back for the same issue (less intense at the time). I called Fairlawn primary care this morning and asked for medication (not opiates) to help with the pain while I work on getting x-rays. I get a VM from Rebecca stating that my PA sent the script to a pharmacy I haven't used in years, which I had already updated with Fairlawn at my last visit, but THEY left it in the system. I called back and proceeded to ask if it could be transferred to my local pharmacy because I am in so much pain I can't drive long distances. I can't move my neck to switch lanes or sit up for long periods of time, etc. No empathy provided. Just Rebecca taking the phone and coming down my throat full force. Rebecca took the phone from the receptionist and proceeded to yell at me. "It's not Fairlawn's problem you have multiple pharmacies on file" - my response was "it was because I updated them during my last visit." I also reminded her that my prior medications a few months ago were sent to the correct CVS, why wasn't this one? She did not have any answers to my questions. She proceeded to say to me "every time you call you have an attitude." That is bullying and took me back. Especially because the last time I was in the office, Rebecca told me to drop her name if I wanted my boyfriend to become a patient, even though Fadi wasn't accepting anymore. Why extend that olive branch to a person that's always a problem? Gaslighting as its finest. Ethics complaint will be filed with the state when I am contacted with Rebecca's remaining details. Upholding patient autonomy, beneficence, and justice means respecting a patient's right to self-determination (autonomy), acting in their best interest (beneficence), and ensuring fair, equitable treatment for all (justice). My best interest was not acted in, Rebecca's was. Bullying me and threating to withhold medication is in direct violation with Rhode Island's Healthcare Ethics.

I've been seeing Dr Van since I was 15, that's 20 years and that's insane because I don't think…read moreshe's aged a day in that time? She knows me, she listens to me, and she respects me. I wish she was taking new patients because I would sign my daughter up.

I have been going to Dr. Van many years now, and will until I'm dead. She is, by far, the best…read moredoctor I have gone to in my life. She greets me like I'm an old friend she hasn't seen and remembers everyone in my life and always asks about them. I never feel rushed with her, she always wants to hear, even if I'm complaining, explaining, or simply conversing about non- medical issues. And she remembers the conversations the next time I come and asks about them. I have never had a doctor like this before. I imagine this is how doctors used to be in the olden days. Granted, her old office with Dr. Deluca was cramped and scheduling was pretty terrible and I'm not sure why that was. Going to that office always had me disgruntled, but in the end, I couldn't give up on my doctor. I'm glad I didn't. She moved to a new location with her brother (also a doctor) and I have not witnessed any scheduling issues since. My advice Dr. Van? Don't change. You're perfect!

Terrible bedside manner. Condescending doctors who think nothing of pushing back on parent's…read moreintuition. Cancelled my son's physical appt 3 hours before the appt when he planned his trip home from college around it.

Best doctors around. Dr.Denyul was my pediatrician and now she's my children's since birth…read more Couldn't recommend her enough!

This practice used to be amazing. Honestly the only bright spot in office is Nelly at front desk…read more But when I call to ask questions about getting my children's medical records because I moved out of state and they haven't released them to the new doctor. I get transferred to the RUDEST front desk woman who was first off CLUELESS, second RUDE AND COULDN'T TELL ME IF IT WAS MONDAY TUESDAY OR WEDNESDAY it is infuriating and extremely disappointing. I used to love this office Dr Schwartz was incredible and the nurses he worked with so warm and welcoming! I can't say the same about the front desk personnel now. So glad I have moved won't plan on dealing with that office ever again once I receive the medical records. If you want to answer the phone AT YOUR JOB WHERE YOU WORK AND THIS IS PART OF YOUR JOB Don't give the patients a hard time, a bad attitude, or smack because it's Monday and you can't sit on your phone on facebook for 15 seconds while you try to help get my records!!!! I will be reporting this as high up as I can go!

We've been coming here for over a year now after moving from NYC. Our two kids (toddler and…read morenewborn) have been seen by a range of doctors and NPs and we have not had one mediocre experience yet. We see Dr Cohen and totally trust and adore her. Everyone from the receptionists to the pediatricians are friendly, informative, and efficient. We've never had an issue with same day sick visits, no matter when we call. And we haven't had to wait more than 5 mins upon arriving. Truly an amazing practice - we're so grateful for them.

I LOVE Dr Slattery !!! He has been our family doctor for so many year…read more Dr Slattery is awesome !!! He is soft spoken, intelligent & so well informed. He takes the time to explain issues & helps me with health goals. I am 59 years old with 4 children. I have seen some average doctors so I know how AMAZING Dr Slattery is & LUCKY I am to have a doctor that takes care of my health needs with such dignity !!! His calm demeanor makes me feel like relaxed as if he has all the time & patience for me !! He has worked with my husband & myself to devise a weight loss program !! Guess what ?? My husband is down 15 pounds & me down 6 !!! Thank you Dr Slattery for the personalized care you have provided for Bill & I

The art of…read morelistening I once worked with a doctor who told me that he wanted his own doctor to be like Goldilocks's porridge. When I asked him what the hell he was talking about he said that he preferred doctors to be not to hot or not to cold. In other words not just out of med school because they don't have experience and not just about to retire because they might be a bit burned out. My doctor at East Greenwich Family Practice, Dr John Slattery, is indeed like fine porridge. He's old enough to have a lot of experience but not old enough to stop caring. Perhaps his finest quality is the ability and desire to listen. He will patiently listen to my stupid complains and then make comments or suggestions. His examinations are complete and professional but with a sense of humor. When he noticed I have quite a few scars from various mishaps he said that I should think of them as memories or souvenirs. Good idea. The light hearted approach helps things go by quicker and easier. It can be a bit difficult to get through to the office because nobody ever seems to answer the phone and for some reason things like prescriptions and faxes to the pharmacy can take longer than necessary. However the actually interact with Dr Slattery has always been excellent.

Office is dirty/unprofessional "Dr.Johnny" Chavarria does…read morenot wash his hands He also reused a ear cover out of some plastic bin he carries everything in on my son, im furious. My experience was horrible, I asked him to wash his hands before vaccinating my son he gave me a look while asking me if thats what i asked him twice!! THEN proceeded to give my son vaccines while pinching him hard and making us hold him down. I've never seen this done and we have other children its the LAST TIME i come here and i will tell anyone who listen about how abusive/dirty this joke of a doctor is. Pathetic.

Update! Years later, my two children are still seen by Dr. Chavarria, in his new location. It's a…read moresmall facility (just three exam rooms) and is decorated somewhat sparsely, but is very clean and well-kept. Still just as happy as I have always been, for the same reasons!

Dr. Beitle is amazing . After being with my OBGYN 1998 up until he retired in 2021. I had gotten…read morepregnant with my 4 child and was super nervous about finding another great OB I went to meet him and instantly liked him he was very sweet I didn't just feel like another patient. Especially when I got Covid when I was 7 months and was in the hospital he would come check in on me and was always so sweet. He made me feel safe as it was going to be my 4th caesarean the day of my baby's birth I was so nervous and scared. He joked with me gave me a pep talk and was really my rock until my husband came in the room . Till this day I'm happy I chose him

Chose this Dr. Because of the glowing reviews. Unfortunately that's not the service I received…read more The reason I searched for a gynecologist, was because I had two serious UTIs and had two rounds of antibiotics a month apart. A developed what I thought was a yeast infection, my symptoms were a very sore rash, like a diaper rash on my vulva, and swollen painful lymph nodes in my groin. I took 3 day monistat and while the swelling in my lymph nodes went down, the rash persisted. I had no smell and no discharge. Just the rash. I tried plain yogurt on a tampon. Probiotics. Cut sugar grains and alcohol from my diet. Zinc oxide. Saltwater sitz baths. Nothing worked beyond temporary relief. I started developing unsightly varicose veins on my vulva as well as Angiokeratoma of Fordyce, which are flat black spots of pigmentation on the vulva. Obviously this was very concerning. I also developed "lightening crotch" which is when the pelvic floor randomly spasms and it feels like a sharp stabbing pain in the vagina/anus area. The staff when I scheduled an appointment were very nice and sympathetic. And the receptionist didn't bat an eye when I said I was a trans man. They were also lovely when I showed up for the appointment. However the wait times to see the Dr. were extremely long, I had scheduled the appointment with an hour and 15 minutes to get back to work. I wasn't seen for about 45 minutes past my appointment time, which made me pretty anxious, and worried about getting back to work. The Dr. Seemed to be in a mad rush. The exam was over so fast my head was spinning. He just said something about me looking "good" and prescribed me a single pill dose of antifungal medication as well as a topical steroid cream Clotrimazole and Betamethasone Dipropionate. I completely forgot all my questions I was going to ask about the new bulgy viens, black spots and pelvic floor spasms. As well as my concerns about the swollen lymph nodes because of how fast he was going and how worried I was about being late getting back to work. It's been a couple weeks. I never heard back with the results of the tests. And my rash is as bad as ever. I think the cream is making it even worse. I'm so raw it hurts to sit and I'm not sure what to do. It's been over a month that I've had this. I can't have sex. I'm very upset as anyone would be and feeling very dejected if even the gynecologist can't give me answers. To top it off, he seemed pretty ignorant about trans people and asked me unnecessary questions in my opinion about my transition. I just brushed it off, but like, you're a Doctor. I can't be the first trans patient he's ever had. Let's focus on the reason why I'm in office, not my trans status.