What an amazing experience with Dr Huang . Brilliant combination of professional, highly skilled and collaborative . was very patient throughout our journey. Thanks Doctor read more

I saw Dr. Robert Huang to discuss chronic sinusitis and two other ENT-related concerns. When I explained that I had three issues to talk about, he bluntly said he'd only address two -- no flexibility or curiosity about my full condition, which was surprising and disappointing. During the brief visit, he performed a laryngoscopy -- but never explained what it was, what it involved, or why it was necessary. There was no discussion of cost or any sense that this would be a separate, high-cost procedure. Later, I received a bill for $1,234 -- for a procedure I didn't request, wasn't clearly informed about, and lasted only a few minutes with no anesthesia or surgery. Insurance covered part, but I'm left with a $516 out-of-pocket bill -- far above standard pricing for something like this. When I asked about the charge, there was no willingness to review or adjust the bill, no explanation, and no effort to treat me like a valued patient. This experience felt rushed, dismissive, and exploitative. I strongly urge others to ask detailed questions about what's being done, why, and what it will cost before agreeing to any procedure here. I won't be returning, and I hope this review helps others make an informed choice. read more

We had excellent experience with Dr Huang. My son recently had tonsillectomy with Dr Huang. From first visit, pre-op then surgery and follow up, he's very patient and thorough. The surgery is very successful and recovery is also very smooth. Highly recommended! read more

The best doctor i ever visited when seeking treatment for my nasal congestion. Dr Huang is highly professional and nice to the patient. Had a septoplasty surgery with Dr Huang recently and he showed incredible skills and knowledge to cover all my problems. Truly appreciate it. read more

We visited Dr.Huang for a consultation for our daughter. He was very patient in listening to our symptoms and provided his diagonosis with proofs to us. Couldn't have asked for a better doctor as i was initially skeptical reading all the reviews but i am so glad we got dr.Huang. He is so clear and specific in explaining the issue and was very kind to my daughter to put her at ease. 10/10 read more

The negative reviews here made me nervous about seeing Dr. Huang, especially considering the patient is my two-year-old son. A couple reviewers here write that he's not patient with young patients. But we just left his office, and our experience is entirely POSITIVE. Dr. Huang is extremely kind, warm, patient, and knowledgeable. I decided to have him evaluate my son despite the negative reviews here because of his educational background and expertise; I thought I'd just have to swallow the negatives if he's indeed impatient. But from the moment he peeked inside the patient room where we were at to the moment he left us to see another patient, the whole time he extruded warmth, kindness, and patience. He patiently answered my questions and explained his thoughts/opinions, clearly offering us three medical options. When he saw that I've also scheduled with a pediatric ENT specialist to evaluate my son at Stanford, he said that he didn't think it'd be necessary but also encouraged us to seek different opinions. Overall I'm extremely impressed by Dr. Huang and pleased with my decision to have him evaluate my son. Most of the time I don't have time to leave reviews for the gamut of services I have except the exceptionally positive or negative ones. This time the chasm between some of the negative reviews here and our personal experience is too huge, and I feel it's absolutely necessary for me to record our experience here so that another family in our situation would have the confidence to schedule with Dr. Huang. I've attached a photo of our appointment from the PAMF app to prove we just saw him. read more

Robert Huang, M.D - Otologists Near Me - Mountain View, California

Dr. Huang recommended and performed T&A surgery for my daughter, with exceptional outcome and recovery. No doctor helped my daughter more than Dr. Huang. Not even close. And we've seen quite a few... What more can I say?! read more

i have to say in all my years of heath care; I have not met a more competent, friendly and caring individual. He is very assuring from the minute he walks in and the minute when he leaves. I left this appt. very happy. He brings that to the table. if I could give more stars; I would.. read more

I do not write reviews, because I do not have time. But I feel I should write one this time, since the negative review about Dr Huang being a rude physician is totally inappropriate. I have been looking at reviews for Dr. Huang before I came to the office today , just to make sure I am not going to someone with only negative reviews when I came across it. After I left the office I felt I was really lucky that I could be seen by Dr Huang, since I have just asked for first available appointment. He listened, explained what is happening and told me what to do to take care of my throat. If I need to be seen again I will definitely make a request for this doctor! I felt he was very efficient and he has very good communication skills so any patient can understand when he explains ones condition. read more

Like the other pediatric patient, we had a less than optimal experience with Dr. Huang this morning. After recurring colds leading to ear infections, my 18 mo son saw Dr. Huang for a consultation. The dr was visibly annoyed and expressed his displeasure that my son was touching things in the office and complained that they would need to be disinfected. I tried to contain my son as much as possible, but it's not reasonable to ask an 18 mo to sit still for 20 min. I appreciated that the dr was thorough and wanted to address the root cause and not assume tubes would be the answer. I'm sure he is an ideal doctor for adult patients, but he does not have the tolerance or will to deal with children based on my experience. When asking why he recommended another round of antibiotics as a next step, he got defensive. He told me he was not treating the infection in a blanket way and that he would use a targeted antibiotic. I told him I wasn't suggesting he would treat it generically but wanted to understand if his approach was to use the least invasive option first, and he said yes. Aside from that, he did not leave time to ask questions and walked into another room where his next patient was waiting. Based on the poor experience with the doctor, the distance from home, and the amount of time it would take to get an audiogram (2 mos wait time and a pre-requisite for surgery), I am pursuing a second opinion outside of PAMF. I have shared this feedback directly with PAMF as well. read more

I was referred to Dr. Huang as an urgent referral from my primary physician due to my sudden hearing loss because of the antibiotics had blocked off my ear drum. Dr. Huang was an on call doctor on that week. He was fully booked. But, he was very kind to shorten his lunch hour to see me. He was very detail and thorough to explain my problem. He was very responsive on replying the message in a timely manner as well. read more

I felt the place is overpriced. I had a complain for ear pain and to be frank it was a general checkup as the pain had stopped by the time I had the appointment. Only one ear cleaning was done and I was told it was not due to a pre existing condition and I did not have pain due to debris in my ear. I was charged 696$ for the entire visit which is going from my pocket as I haven't met my deductible. Doctor did not come up any additional diagnosis other than "pay attention next time you have pain" read more

I had a great experience with Dr. Huang. He listened attentively to all of my symptoms, was very engaged and thoughtful when explaining to me the possible causes. He clearly wanted to find the source of the issue and was very patient and helpful while we worked through it. Dr. Huang is clearly extremely knowledgeable in his field, has an excellent bedside manner and I immediately trusted that he would work hard to help me fix my health issues. I would recommend to anyone looking for an ENT. read more

All the reviews said about "rude", which is VERY rude actually. Sutter health and the way they are billing is ripping off. All these are true. At least, happened on me again. If you just need a very simple diagnosis, you may find it OK there. If you have questions, doubts, needs you want to talk to the doctor, or your symtom is not so straightforward, needs a little root cause digging, STAY AWAY from here. read more

I can relate to many of the reviews here. On my first visit, I also thought that Dr Huang was not that patient. As I had couple of further visits, I realized that he has certain way of talking which may seem insensitive. But he always listens and always provides explanations. read more

I had only excellent experience with Dr. Huang. Not only that he listens very carefully and does an excellent job addressing and following up on all issues, but he really cares. He is one of those doctors that you can count that he will always go the extra mile. Very patient and he spends time explaining everything and he knows his field very well. I trust his judgement. I won't hesitate to recommend him for anyone looking for an excellent ENT. read more

Couldn't successfully diagnose my condition. Refused to help me when he couldn't diagnose my condition. Wouldn't listen properly to me when I explained my condition. Prescribed medication which worsened other pre-existing conditions. Would not recommend this doctor. read more

I don't know about the negative review here - from an out of state person? That made me want to say something. Dr Huang has helped me with my nasal and ear issues for over a year. He is professional and very easy to communicate. I don't need to see him often anymore after he taught me some preventative tricks to avoid future infections. If you are here reading the Yelp reviews for an ENT doctor you are probably suffering and trying to find the best doctor possible. I don't think you would go wrong with Dr Huang. read more

Outstanding doctor - highly knowledgeable, explains all thoughts and considerations in detail and provides excellent analysis. Thoughtful in his diagnosis and very committed to providing the best care possible. read more

The most TERRIBLE pediatric we ever had! Today we brought in our 4-year kid to visit hime the 1st time, but we were disappointed that doctor Robert was just so impatient and rude. Our kid didn't expect a surgery so he was a little bit afraid. Because of this the doctor had some difficulties to finish the check. Then Robert was very unhappy and asked why we didn't use the force to hold the kid tightly. When we raised question about the necessity of the surgery then Robert Huang became very impatient and tried to push us to hurry because he would like to see other patients. During the whole visit the kid was scary of the doctor so he held the mum's neck so tightly as he felt anger from the doctor. It's very hard for us to imagine a doctor would perform this to his little patient so we don't think doctor Robert hold the bottom line of his profession. read more

Dr. Huang is one of "the best" doctors I have come across at PAMF in the past 10 years. Went to see him today for my sinus issues and I truly felt that he heard me and provided treatment options that made total sense to me. I wish there were more doctors like him. He is no doubt my go-to guys for any ENT needs. read more

He is very rough and not friendly. Every time we asked a question, he answered very annoyingly. It was not like we asked absurd questions. The questions we asked were very appropriate like the baby is afraid and crying, can we hold? can you give us few mins to decide? can you explain us the alternatives? What's next step? Should we be worried? Do we need to take any extra care at home? and something like these. read more

I just went to see Dr. Huang this afternoon. Seriously, Dr. Huang is one of best doctors I have seen. He can speak Mandarin, which is what I need. He is very professional, kind, and patient. He asked me lots of questions and gave me very good suggestions. Also he used his advanced tool to take a look at my nose and throat. I really enjoyed this experience. I would like to highly recommend Dr. Huang. Thank you very much, Dr. Huang. read more

This Dr. has zero manner and zero medical etiquette. In my 50 years in the medical profession. This is the first time I encounter such a rude physician. He walk out of the consultation room without finishing the consultation. That's because he had a hard time getting the information out of the patient (he did not ask the right question) and complain that his receptionist was being treated badly. read more

I am in California temporarily. I get frequent sinus infections and got one here. Got a same day appointment. Dr Huang was very thorough got scoped took a culture. Got results in 3 days. Antibiotics did the job. I have the best ent back home. And dr Huang was just as good read more

Great doctor. Dr. Huang is quite knowledgeable and explains things well. He worked with members of my family who are surgeons, physicians, and physical therapists in advising what to do. I had a growing mass of tissue next to a nerve on my cheek and Dr. Huang was very concerned with removing the tissue without damaging the nerve. The surgery went well and there was no nerve damage! read more

At the instruction of my dentist, I inquired (key word: inquired) about an appointment to see an ENT doctor (using my Sutter Health online portal) to give an evaluation of my sinus bone to see if I can proceed with an implant. The portal was quick to automatically schedule an appointment, without informing me of bringing any required documents based off the details I gave. On the day of my appointment in February the ENT doctor (robert huang) unfortunately informed me that they do not give evaluations, although this part was due to the incompetency of the dentist, the disappointment with PAMF/SH came when this simple news update was billed to me for $354. This could have easily been communicated to me over the portal or email, and I could have avoided this unnecessary change, and waste of time. Furthermore huang was rude and impatient during my appointment; I as the patient was not aware that I needed to bring the requested images, this is THE RESPONSIBILITY OF THE HEATHCARE "professionals" to correctly inform the patient BEFORE booking the appointment. If huang reads this his words were, "frankly this (appointment) is inappropriate" and "I think the code (billing code) is appropriate" - it's sad that this doctor believes charging $354 for a rushed ten-minute joke of an appointment, which again could have easily been provided/clarified online, is justified. The manner in which this appointment was carried out was unprofessional, if you value your time and money do not go here. read more

I'm sorry to see the negative review of Dr. Huang. It is important to realize that all surgical procedures have a risk of adverse consequences even if done perfectly. Dr. Huang is my favorite doctor at PAMF. I saw first saw him several years ago for chronic sinusitis and after conservative treatment failed, he ultimately recommended endoscopic sinus surgery, which has vastly improved my condition and quality of life. He is very kind and has a great bedside manner. read more

I went to see Dr. huang for a problem I'd been having for a few days. In one word he is amazing! Being in the health care field myself and familiar with the stress the physicians go through daily, I must say I was extremely impressed by his manners, level of experties and knowledge. He explained things in details to me and would not look at me like just another patient. Very polite and caring, passionate about his profession, and fantastic bedside manners! Bravo Dr.! read more

I'd never thought to review a doctor here, the way I do restaurants or stores, since that relationship is so much more complex than a simple retail exchange. But when I saw that someone left a poor review I felt I had to chime in. In my experience, Dr. Huang is very caring and professional. He has gone out of his way to help me treat and manage chronically blocked eustachean tubes. I've found him one of those rare doctors who understands that patients have cost concerns about treatment methods and doesn't make you feel stupid for asking questions about options. I wish I didn't have this condition, but as long as I do I feel lucky to have Dr. Huang managing my treatment. read more

I went to see Dr. Huang in November for my breathing problem (one of my nostrils seems to be blocked most of the time). He was very friendly and very patient with me. He examined my nostrils then explained what were the causes of my breathing problem and listed out all the possible treatment options -- including nose spray and surgery. I am very grateful of his help, and wish I've seen him even earlier. read more