The staff here epitomizes excellence in health care. I'm really glad that I found this place,…read morewhich my dermatologist recommended.

Best by far they are through and friendly My health over time got terrible and they were there…read moreevery step along the way O would highly recommend them Megan is the best and Dr. Light is my friend he makes everything seem to be okay in the worst of times Definitely check them out I've been treated like family By the way I'm 73 and still kicking

I have been a patient of the Family Medicine Group for about 30 years. Dr. Miller and Dr. Hyatt are…read morevery professional and kind. Also, the nurses, technicians, and secretaries are kind and helpful. Dr. Hyatt always spends the time needed to answer my questions and also to help with other things; she is super supportive. We appreciate your help and kindness throughout all these years.

My wife and I have been patients of the Family Medicine Group for over 30 years. Dr. Miller, Dr…read more Hyatt, and Mr. Green are very professional and kind. Also, the nurses, technicians, and secretaries are kind and helpful. We appreciate your help and kindness throughout all these years.

Update: 1.14.26 After submitting my initial review, my…read moreservices were terminated. At the time I scheduled a follow-up appointment, I was not informed that termination had occurred, and the office accepted the appointment. I later learned that a certified termination letter was already in transit to me at that time. Per the instructions in the letter, I contacted Mr. Hardy several of times by both phone and email but received no response. Today, I went in person to pick up my medical records and again requested to speak with him. Staff informed me that he was "not available," which I personally overheard being relayed at his direction. I am sharing this to accurately reflect my experience, including repeated attempts to communicate, lack of follow-up, and the manner in which this situation was handled. I have never experienced this level of disregard from a medical provider, particularly one entrusted with providing patient care. Initial review:1.9.26 I tried not to leave a review, but I am tired of the pettiness and lack of professionalism at this office. Some of the staff are rude, and my visits have never been on time. I've never had an issue with Dr.Hardy personally, but she is hardly ever in clinic so it's becoming pointless. My entire family comes here and we are all now trying to find a new provider.... This is horrible! Even when I arrive early or punctually, I have never been seen within 30 to 40 minutes of my scheduled appointment. The one time I was late, only by two minutes past the 15-minute grace period my appointment was at 9am, it suddenly became an issue and I was placed as a walk-in with no flexibility. There was no one there but one other patient when I arrived. When I came in, I knew it was going to be an issue bc the same CNA that I complained on was at the front door and made sure she didn't say hello. However, the receptionist or scheduler greeted me. If everyone simply did their job and handled concerns professionally, patient complaints would not be taken so personally. I do understand that I was late today, but I physically had to push myself to get here. Considering this is also the same office that gave me a hard time when I had the flu, this reflects a consistent pattern, not an isolated incident. I cannot recommend this office. My visit today was only to receive a referral to a cardiologist.

Dr. Hardy is hands down the best doctor I have ever seen. She works with me to keep copay and…read moremedication costs low. She is so warm and intelligent and connected. All of the staff are also amazing. I just can't say enough about this office. They are amazing and everyone would benefit from their care. I know I have!

Accidentally called this place twice when looking for another alternative for going to the hospital…read moreto get an IV drip. I am severely dehydrated, in pain, and exhausted from the stomach virus I have and I needed a quick solution. As y'all know Germantown hospitals almost always require 6 hours in the waiting room so I was calling many urgent cares. The second time I called this place (on accident) the person on the phone said "Um you've already called here you're gonna have to go to the hospital nobody is going to give you fluids." In the meanest tone of voice then they hung up on me. Thanks a lot for the help as*hole I'm clearly miserable and seeking a solution. Just don't go here. They need to be run out of business so we can have a more effective place to go when we need help.

Staff is extremely rude and unhelpful. Expect to wait months or not at all for a referral on…read moremedication.

Very easy to book online. I was able to do a pre arrival completion of items so I wouldn't need to…read moredo so upon arrival, which was appreciated. I was the only person present waiting for service at my arrival. I was quickly checked in and was called to to the back in less than 5mins. Vital completed and the doctor was in the room in less than 5mins to complete my testing. I would definitely use this location again as the I really had a good experience.

I went for pain in the right leg and it being swollen. The nurse practitioner knew what she was…read moredealing with and the best treatment. Everything was great! Thank you

I have been a patient of Dr. Chu's since 2014. He is thorough, patient, and personable. The…read morepractice has grown considerably since that time, with more doctors and staff joining the practice. They are efficient, with only one occasion I can recall having to wait for a lengthy amount of time in an exam room. Dr. Chu follows up my physical exams with a mailed copy of my lab report, marked in his own hand and accompanied by a detailed letter of findings and recommendations. His Nurse Practitioner, Brett, is excellent. Highly recommend!

Something very suspicious with the front office for Mid South Internal Medicine. Requesting full…read morepayment up front for services if you have insurance with the promise to file and reimburse you as patient. Many longer term patients have left as result of this new practice by the front office. I and others I have referred in addition to the friend who referred me have left messages for the nurse/doctor and there has not been one call back or response for any of us. I find this all very strange. Be aware.