I had my first appt with Eden yesterday evening for a delux hydration facial! She was amazing with…read moreher skill and bedside manner! I left feeling ultra hydrated, pampered, beautiful and very relaxed! If your looking for a wonderful esthetician, I highly recommend Eden! The young lady that helped me book my next appointments was ultra sweet and professional! I see other reviews regarding wait time but my appointment was on point so I just wanted to share my experience. So many things can happen within a day to cause delay and I know thats a real disappointment but I had nothing but a 5 star first timer experience, if that helps anyone make a decision to visit GSD in Brentwood.

I've been seen here one time and that first time I waited almost 50 minutes to be seen, as a…read moremedical office manager I fully understand that the schedule can get bogged and there might be delays but almost an hour is too excessive. Fast forward a year, I schedule an appt via their website, I called to confirm the appointment the day prior and they tell me I don't have an appointment even though I had a text confirmation, bizarre. Didn't want to deal with it at the time so I put it on the back burner. Fast forward a few months, I make another appointment online, this time I schedule a first thing in the morning appointment time to prevent that ridiculous delay. I have new insurance so I also entered that on the portal. Set the day and time, I get a text that says they've received my request for an appointment, they're going to verify my new insurance and I'll get a confirmation text once my appointment is set in stone. I received 2 confirmation text after that that I'm good to go. I arrived to my appointment and the front desk says they've aren't in network with Aetna PPO and I'd be a cash patient ?!?!? It's a PPO plan not an HMO plan so I'm unsure why I'd be a private pay patient- either way 3 strikes you're out. This place needs to get it together.

I have been going to Denise for over 15 years. Her treatments keep my skin clear, glowing, and…read morehealthy. I love her chemical peels followed by microdermabrasion and extraction when needed. Denise has customized my home routine with high-quality products. She always takes the time to answer any questions or concerns. For 15 years, Denise has been providing me with the same quality of care. I always leave my appointment feeling good about my skin. Denise is not just an amazing esthetician; she is a warm, caring, kind person who loves caring for her patients. I wholeheartedly recommend Denise for any skin treatment. You will feel truly cared for and leave with beautiful skin.

I've been going here for quite some time. The office is super clean and the staff is friendly. I…read morehave seen Timothy Ray PA-C, Sandra Lee FNP, and Dr. Triplett. All are awesome. All are professional. I've seen Dr. Triplett the most. He's genuine, personable, caring, and easy to talk to. I've been to other dermatologist offices, but since coming here I've never gone anywhere else. I highly recommend Balfour Dermatology. Your skin won't regret it.

After the rave reviews on here, I took my daughter to get a facial with Denyse. Unfortunately, we…read moredidn't have the experience that the others had. We found her to be very nice but overpriced, over talkative, and not professional. Our appointment was at 1:30pm and she arrived at 1:35 with her lunch in hand. We had to wait outside until she unlocked the door. Her desk was a mess and she had trouble finding the intake form. We had to wait longer while she set up. It might just be my standards, but I think it shows professionalism and seriousness when the workspace is clean, clear and ready for business when your client arrives, especially to make a good first impression. Then, during the facial, while the mask was setting, she made a personal phone call where we could overhear her discussion. The extractions were quite painful and my daughter winced and moved her feet quite a bit to get through it. The appointment itself was close to 2 hours long. Once again, Denyse was friendly and I like her integrative approach but overall we do not recommend nor will be returning.

Dynese's work is simply magic. As a young girl growing into my adulthood, I've struggled with…read morehormonal acne off and on for years. Before finding Dynese, I had lost all hope and confidence because of my stubborn acne. Not only do I see results immediately after going in for a facial, but Dynese's products that I use at home have consistently proven to be effective. If you struggle with acne, you know how vulnerable it can feel. What sets Dynese apart from others is this: she never pushes you to spend unnecessary money on products or treatments. She also kindly offers advice on other potential factors (diet, hygiene, stress levels, etc.) that could be effecting your skin to get to the root cause of your unique acne, instead of only offering temporary solutions. She is extremely personable, GENUINE, kind, and incredibly dedicated to her practice and clients. In my experience-- nothing, and I mean not a single product on the market, can out perform Dynese's. She's truly the best and I could not recommend her more. :)

Amazing surgeon. He did a great job with my tummy tuck and my breast lift. My tummy tuck. Looks…read morelike I am in my teens again I could not be happier.

I called the Brentwood location and a lady answered and said this location was closed but the yelp…read morestill says open they have the Alameda location open now. The weird thing is that I made an appt 3 months ago and no one told me they were going to close. They were trying to schedule me with someone else in Alameda but I will not go with anyone else but Lisa. Very disappointed with how this closure was handled. I am going to update this review as Dr Rex Barrett reached out to me as he told his staff to reach out to let us know the location was closing unfortunately I never received a call from the staff which is disappointing and the blame of the staff for not doing their job. The fact that Dr Barrett reached out with explanation shows a lot of dignity and respect so I'm updating this review as I was so happy while this location in Brentwood was open. I found Lisa on IG so I'm going to schedule appt with her at her new location. Thank you

Had bad experience. I visited him 2-3 times. Consistently I noticed that he doesn't listen to what…read moreyou are saying and doesn't allow you to explain your symptoms. Appointments were hurried where he hardly spends more that 5 mins with you. His diagnosis is based on the pictures taken by his assistants before he comes in. I went there with 3 problems and he did not even care to follow-up on some issues during next visit.

I went to Westwood Dermatology this year to see Dr. Cabral. I had a problem with my skin that 2…read moreother doctors said that they could do nothing for me. I knew something could be done. I just need to find the right doctor. Dr. Cabral said he could make things look good again. After a few treatments I was very happy. The problem was solved. Just goes to show you not all doctors think alike. It is difficult to find the right person. I highly recommend Dr. Cabral. He is a smart, well educated doctor and a very nice person to do business with. Westwood Dermatology has a great location with good parking and a very nice office . The staff was always very nice. I am looking forward to see Dr. Cabral again.

Sixty seconds for a $70 copay. Talk about doing the bare minimum. What a waste of time.read more

I saw Dr. Jay Zimmerman in September 2020 to check for lesions. They called it a "full body scan"…read morebut it was nothing of the sort. It was the fastest dermatology exam in my life -- 90 seconds TOPS! During this frenetic exam I tried to ask him about a few things that were bothering me but he quickly dismissed my questions. I am not a time-waster and I intended to pay cash for anything my insurance didn't cover. So what's the problem?? While I was trying to locate something hidden on my scalp for him to examine he was irritated because my fingers were in his way. (Sigh.) He then told me it would fall off by itself. But that was over 1.5 years ago and it has NOT fallen off. After my visit his office emailed a request for feedback. I responded with my dissatisfaction and I never heard anything further. Their "patient-centered care" is 100% pure baloney. Jay Zimmerman could not have cared less or moved faster if his Crocs were on fire. Good riddance.

Had a growth removed. I go back on Nov.18th at 2:50 for a follow up. I will be there.read more

I am a college student with a passion for dermatology and pursuing PA school. I left a voicemail…read morefor this place asking if I would be given the opportunity to shadow a professional.. received a text and a call back same day excited I reply and get on a call with Dr. Chiu he seemed open to my passion even giving me advice. I let him tell me about his experiences but it later just felt like I was interviewing him. He was telling me things I didn't even ask about like his rude customers to my surprise even using curse words to describe them and his schooling. i was still optimistic as he gave me a time to come into the office the next morning. I show up load A cart with a heavy box of charts he asked me to grab from his trunk and load in. I am wondering where are his staff there isn't even a front desk person..He scans my drivers license and application he asked me to fill out and grabs a composition book and places it on my side of the counter. As a shadow im thinking he Wanted me to use that book although I've prepared my own pocket book that I show him. He immediately gives me this evil glare telling me he never asked me to touch that book and is holding a post it pad saying he had it just in case I "screwed up". How unprofessional to assume. He then glares at the book then at me again at the book and stares into my soul for a quiet 5 seconds at this point i am super uncomfortable and it's also just the two of us, he then tells me he built this ground for 20 years (no idea what that has to do with the book) and tells me he did not tell me to grab the book. I'm already nervous as it is. He said he did not want his time wasted and I immediately apologize explaining this is my first time shadowing. He tells me to get out. Get out.i ask him if he's serious and he says yes And leads me out. I am shocked and confused. He called me twice, FaceTime emailed me, texted me just to kick me out within the first 10 minutes of us meeting in person. Because of a book I was not supposed to touch. Wasted my time. awful first experience. do not come here. there are better dermatologists with welcoming attitudes elsewhere. 000000 stars if I could. disappointed.

Have been coming to Sculpt MD for over a year and each time has been a great experience. The front…read moredesk ladies are welcoming and sweet, always happy to answer any questions you have. Kristina has done my lip filler, Botox and microneedling and I will keep coming back to her again and again! She's patient and always does a thorough consultation before recommending any procedure. She's not like other providers that will do it because you want, she evaluates whatever you want done to see if it's a good fit for you. I had the pleasure to meet with Dr. Cruz my last microneeding appointment and he's such a delight. He drew my blood and the process was quick and painless. The whole team makes you feel at ease no matter what you're getting done. The office is also very clean and prices are competitive. To me, the price matches the service!

I have genetic neck fat and decided to try cool sculpting with Sculpt MD. It was a complete waste…read moreof money. I understand that results can vary with cool sculpting but the before and after pics were indistinguishable. Let me first say that Monica was always very kind. I had an awful experience with Dr. David Cruz. They gave me a body scan each visit which was not something I requested. When the scan showed I had gained some fat between sessions, Dr. Cruz was extremely condescending and implied that there was something wrong with me/my lifestyle. Im not sure why he felt the need to tell me how HE felt about MY body unprompted. My primary care doctor thinks I am a healthy weight and I have a healthy BMI. Health is my number one priority so his opinion affected me a lot at the time. I think this was beyond unprofessional and made me very uncomfortable given we were in a setting where cosmetic procedures are sold. I never said I wanted to change anything about my body, all I was there for was reducing genetic neck fat. After some reflection, I can't help but feel like Dr. Cruz was trying to plant seeds of insecurity to try to push sales.

My family and I went to Dr Enrique for decades but he is now retired and his practice closed. I…read morebegan seeing Dr Enrique in my 20's and I am now in my 60's. Having said that, his bed side manner is direct and not for everyone, but I always appreciated his no- nonsense approach to the truth. Regardless, the man was brilliant at treating me and my family. There was never an ailment or medical condition he did not diagnose 1st or correctly for me, (and I have had many severe upper respiratory issues; asthma; cardio vascular disease, diabetes, odd allergies no one could diagnose or treat; and Dr Enrique even prescribed preventive actions to prevent severe symptoms during peak allergy periods and during cold & flu seasons ! Over the years I have passed these techniques/ strategies to others and have helped Dr Enrique create his own sample community of healthier people battling my same issues in challenging environments. Dr. Enrique took great care of my family of 5 for 2 generations. Enjoy your retirement, Dr. You have earned it. Thank you for the years of great medical care and attention!

where to start? the front desk girl told me she doesn't weigh the patients because girls don't tell…read moreeach other their weight. I'm all for not weighing myself, but my doctor is the one person who should know this. they never had me fill out my medical history. the same girl told me information about another patient who was there at the same time! I have been billed twice for a full visit showing I had no insurance, when I do, and have given it to them every time I was there. I called and asked for a refill, they argued with me that I never had that medication. I have, and John Muir filled it no problem. I left a message asking for Dr Enrique to call me so I could tell him the above, I have never gotten a call back. Stay away!!!

Office was very inviting clean Risa my consultant was…read moreawesome although I was not a candidate for the procedure she was very thorough on all services , I had brought my daughter with me and she ended up finding a service she wanted my loss was her gain lol Maybe in the future I will get something done here Thank You

I'm extremely frustrated and disappointed with my recent experience…read more I was supposed to have my SkinPen microneedling appointment today, only to receive a text message this morning saying it was cancelled again due to staffing. This is now the second time my microneedling appointment has been cancelled, in addition to one Botox appointment had to be rescheduled months prior. These appointments were booked months in advance, and each time I've had to clear my schedule and make arrangements around the appointment, only to receive a last-minute cancellation. At this point, I'm tired of going through the same cycle. When I requested a refund, I was offered an appointment as soon as two days from now. I appreciate the offer, but at this point I no longer feel comfortable continuing to book appointments and hoping they actually happen. There are other businesses that would appreciate my business and respect the time customers set aside for appointments. I was told someone would reach out within 24-48 hours regarding my refund. Hopefully, this is one commitment that will actually be followed through on and won't result in another broken promise. I simply want my refund and to move on