My advice is to avoid this dry cleaners. Appalling service and customer care. I put in a very…read moreexpensive dress for cleaning and upon collecting, the fabric was very clearly different with areas of puckering at the seams. The fabric has been ruined. Upon complaining, I was offered no apology and I myself had to ask for the money back which was provided to me, despite them claiming that they had done nothing wrong. Unfortunately I now find myself having to take further action. Please avoid.

Brought my Hugo Boss Jacket to wash in merchant city dry cleaner…read more The Jacket was ruined the silver lining came off and ruined the fabric outside. I don't think it was looked after properly. Sent an email to them but no response. Poor Service.

I had a suit jacket and trousers that both needed altered and the work she did was completed was…read morecompleted to an extraordinary standard. The alterations were spot on and the quality of work was amazing. To top it all off she managed to do the work quicker and cheaper than anywhere else I tried previously. I thoroughly recommend her. Five stars!

From the owner: I am focused on providing high-quality service and customer satisfaction providing bridal, clothing…read moreand soft furnishing alterations, manufacturing and commercial sewing, Kilt making and Kilt alterations, dry cleaning and professional wedding dress steaming services Quick service - items ready within 1-2 days depend on how busy I am.

Arrived from Los Angeles for a holiday and my coat zipper broke right when I landed in Edinburgh…read more Was freezing for a while and came here to see if they could fix it. Had it all sorted within an hour. Great service and incredibly friendly. Definitely come here for any alterations and cleaning you need done.

Stopped in quickly for a simple alteration and was greeted with a smile and a quick fix to my small…read moreproblem. Thank you so much. You made my day and saved my trip!!! Nick from New Jersey.

My husband put in an expensive velvet dress to the Straiton Edinburgh branch. On checking the dress…read morethe woman pointed out some stains and that the hem was down. My husband agreed these and paid for a dry clean and for the hem to be put up. On getting the dress back there was a clear iron mark on the back of it. On returning it was denied that an iron had been anywhere near the dress. Latterly one of the ladies in the shop admitted that a trainee had worked on the dress but had been closely supervised. The impression my husband got was that they couldn't do anything to help and frankly they couldn't have cared less. Asked that we wait for the woman who took the dress in to be back at work. Given the intransigence experienced, there was no point to that. People in these jobs should care about people having a great service, they don't. Avoid this firm if you can. We certainly won't be back. Disgraceful service.

I dropped off 4 days worth of clothes to be washed and told them I needed them the next morning as…read moreI was flying out. When I showed up the next morning they had just started them in the wash. I nearly missed my flight waiting for them and took my clothes away damp when I had to leave. The people working were indifferent at best. I'm n top of that it cost 30 pounds! If your from out of town STAY AWAY!! You wii be over charged and you will be greatly disappointed.

I said last time that I'd have no hesitation in going back to Stitch Express and you know what? I…read morehaven't! Since my first review (when I had only been a couple of times) I've had the need to go back to Stitch Express loads. Trousers adjusted, buttons replaced, dry cleaning, button holes made, shirts fixed; you name it, I've had it done. Every time I've been the service, quality and price has been impeccable with all alterations made well within the time promised. Often for smaller fixes and patch jobs they'll do them whilst you wait - who can complain about paying £1 to have a button replaced?! Good job this place exists or I'd look like a regular modern day ragamuffin. If you're on the Haymarket side of town and need some clothes adjust then make a bee line for Stitch Express. Or I'll punch you.

Most people have left good reviews about these guys but I actually didn't have a great experience…read more They are really friendly but I took my wedding dress into them to get altered and when i got it back there was a bleached stain under the arm pit. Luckily nobody will see it because of where it is but still, it wasn't there before. Also the first time I went to pick it up it was as if they didn't do anything to it. They said that there was a problem with the lining and fixed that (I hadn't noticed a problem with it) but I needed it taken in and it was still really big on me. I've ended up taking it in myself. Honestly don't go there. There's far better tailors in Edinburgh more expensive but worth it, especially of it's your wedding dress.