Very professional and dependable. They have been doing my taxes forever years and I would highly…read morerecommend them!

Love this place! We get our taxes done with them every year, and they are very competent and…read moreaccurate. Would recommend to anyone!

The absolute BEST Customer Service. This is why I will…read morenever leave THIS State Farm or State Farm in General - They go above and beyond to help you when you need them. Always there to pick up the phone and talk to an actual person and mostly the same person. Highly Highly Recommend.

I've been with this company for insurance with my vehicles for 2-3 years now I believe and never do…read morehave a problem. Sometimes it's hard to get ahold of someone but I definitely recommend State Farm insurance with patrick!

Am updating due to three issues. (1) SF changing my policy payment amount without notifying me in…read moreadvance and without requesting my approval of same. I called my SF contact, Elijah Neal (who, by the way offers really good customer service - he has a calm demeanour, even when I get heated my frustration w/SF, he tries his best to find out what's going on with my account & he has never rushed me off the phone - kudos to Elijah). He explained to me that due to the corona virus, SF was offering its customers the option to pay a reduced monthly amount. Then they would add the remaining balance due to a subsequent payment. OK, (a) I didn't request this, (b) SF did not send to me an email nor call me to advise of same, and (c) I am not interested in the reduced payment and subsequent future higher payment. After being on the phone with Elijah for over an hour, he was able to figure out how SF (maybe corporate headquarters) could remedy this for me. (2) On two separate occasions, SF has sent emails indicating "payment past due" when this has not been the case. My payments are due 28 of each month and my account was already paid on time. Got me wondering if these emails are auto generated (have discussed with Elijah). (3) This ties in directly to item (2) above. The foot of said email includes (the head guy) Jake Fulkerson's contact information and there's a link indicating "reply to me." I did so to inquire why the email was sent to me when I'd indeed paid on time. Jason McElroy (the manager at the same office with Elijah) replied. Note: my few interactions with Jason have also been pleasant (customer service from both Elijah and Jason are "thumbs up"). What I fail to understand is why Jake couldn't take the time to figure out what was behind the email and follow up with me directly. I mean, really, what's the point of having an email signature block read "reply to me" if the person is just going to assign his staff to address it? I've been transparent with Elijah and have discussed with him my disappointment with SF. In my search for a viable alternative, I've come up short. GEICO is considerably more expensive (and the CSR I spoke with over the phone was less than cordial). Still, I'm going to re-visit my options. To summarize, SF corporate (or whatever area handles the auto generated emails) & the head guy, Jake both get a rating of 3 while Elijah & Jason score much higher at 4.5...I'm shopping around again.

Jake was great to work with in getting my new coverage in a totally new state. He contacted me…read morequickly, answered every question I had, and was very personable. I've only ever had renters insurance with State Farm, and I have no plans on changing that anytime soon. If you are searching for any type of insurance coverage, I definitely recommend reaching out to Jake!

I don't even have my insurance policies with Daniel Pennington State Farm insurance representative,…read morebut I did reach out to get a quote. I've been getting quotes for the past seven years, wanting to transfer my policies to State Farm, not because of State Farm, but because of Daniel Pennington in her crew. Every time I've called, they have been so polite, even though I did not go with them all these years and I will eventually when I can get the numbers right but their staff and Danielle are amazing. I have nothing but good thoughts and good things to say about this particular branch of State Farm. That is really hard to explain. They just genuinely care about others either or State Farm clients or you're not a State Farm client care about people they all seem to be down home professional, very intelligent, compassionate, and on top of the game individuals. I stopped by there one time and dropped off some donuts just because of their kindness. Well, State Farm has run me over with the personnel. We just have to get my car and auto on the same page. Keep up the good work guys hopefully, I'll see you soon on the other side

Danielle and her team is so knowledgeable about car insurance, home insurance and even life…read moreinsurance. They have mastered the ability to help you get the best discounts to save a ton of money!

Great company to work with. Very thorough, knowledgeable, professional and has your best interest…read morein mind.

Diane Ryan is absolutely fantastic and I could not be more satisfied with my experience. The…read moreprofessionalism and customer service that I received while searching for dependable auto insurance was unmatched. I would recommend the Ryan Insurance Group to anyone seeking exceptional help regarding obtaining insurance.

I am highly disappointed by the standard of risk management and lack of asset protection provided…read moreby this agency. ​I delivered comprehensive data, site plot maps, and engineering hazard logs to General Manager Dean Holler regarding a severe, progressive infrastructure failure and erosion crisis within a master stormwater network covered under one of their commercial policies. ​Mr. Holler formally confirmed in writing to a state regulatory body that despite his agency receiving explicit notice of this progressive property hazard, he has no obligation or intent to notify the underwriting carrier or evaluate the risk unless explicitly authorized to do so by the property management firm. ​Essentially, if a material physical hazard is unfolding, this agency's posture is to pass the buck to property managers and insulate themselves from proactive risk mitigation. Property owners, HOAs, and businesses looking for transparent communication, professional care, and actual asset preservation should look elsewhere.

Dean Holler is knowledgeable, responsive and a pleasure. He treats his Clients like family.read more

Incorrect expectations were set by the insurance agent. The driving record is NOT pulled during…read morequotes as previously explained through text messages with Riya. The incorrect information has cost me a lot of TIME today as I needed to backtrack so I could reinstate with my current insurance company, all while having back to back conference calls all day. Please know your product before answering any questions.

INCREDIBLE in every way. Megan and her team are total professionals. Their customer service is…read moreunmatched. They went above and beyond with helping me handle one of my claims. I was truly thankful for their expertise in helping me resolve my issue. They are incredibly responsive and friendly. Will be doing business with them for years to come!

Chris is one of the best he explains everything so well and always a pleasure to speak with, so…read morekind respectful.

This agent handled my policy cancellation poorly, resulting on me receiving lapse of insurance…read morecoverage from the state. I have done everything right on my end but still continue to receive bills from the agent. It took a while to get everything cleaned up. Please verify everything and save all correspondence with this agent in case you have to refer back to them to clear issues. Thanks