I have been a customer with Mr. Gallant for years. Whenever I have issues or questions I can…read moreimmediately get the help I need from his staff. If you're in the market for insurance don't hesitate to contact Anthony Gallant State Farm

This has been the absolute WORST experience I have ever had with an agency !!!!!! I started with 4…read morevehicles and home owners - I have never missed a payment or had a lapse .....the agency removed a vehicle IN ERROR from my policy , I drove that vehicle for about 2 months without insurance unknowing because I was still being billed and paying as If it was covered - to make things worse , it was the vehicle that had full coverage....allegedly they "fixed it " only to find out later that they in fact removed ANOTHER vehicle ....this time , it caused a lapse !!!!! The amount of times I have called and been patient , respectful and trusting that my agency would work to correct things is RIDICULOUS....their rep "Matt" tried - he really did . But things went beyond his scope . "Mrs B" did nothing but ACT LIKE she was going to get things handled - promising to return calls and sort things out - none of which she ever done .....I have left voicemails and asked specifically to speak to Mr.Gallant ....think he reached out ....NOPE ! Clearly customer service is DEAD HERE ! They don't appreciate your business and do not work to assist you in any manner ! Today was the final straw - while on route to the agency I finally decided to just call and switch companies all together. I don't care what the commercial says - if you are choosing an agency to "be like a good neighbor and be there " ....STAY AWAY FROM ANTHONY GALLANT's agency !!!!!!!

Avoid. They act earnestly to get your business but if anything is needed beyond taking your money,…read morethey just refuse to contact you. Will not return a call or email to correct anything. Shameful. Glad I found out early and not when there was an urgent need.

I didn't plan on being left stranded on fixing our house for the holidays by State Farm but that is…read morewhere I currently find myself. I've had State Farm insurance since I moved to Georgia in 2011 and have always paid my premiums. Recently I have had two house incidents with plumbing that have left us with major repairs needed in 3 rooms in our house. The first incident was a tub cracked that flooded down into the downstairs bathroom. The claims person from state farm, Anthony Veilleux, said I would be able to get the tub ripped out, the floor ripped out, the walls repaired, the ceiling and the insulation repaired downstairs, and everything new put it for $2808.67 (minus my deductible State Farm gave me a check for $1808.67. I had just started the process of getting quotes when the next day something else happened. The day I got the check the cast iron drain line running from the upstairs bathroom ruptured, flooding the basement. This was discovered late last Wednesday night and Streamline Plumbing & Electric, Inc. came out and were super courteous and helpful at finding the leak at 8pm in the evening. I started a new claim with State Farm and had Servepro come out to handle the drying out process and water damage. Servepro were extremely professional. The pipe was fixed on Friday and by Sunday we had it dried out downstairs. Now the new claims agent, Josh Mershon, showed up this morning and looked at the flooring missining downstairs, the walls missing downstairs (if you look at the pictures the downstairs bathroom is the one with the ceiling missing, the playroom is missing most of the carpet and parts of the wall, and the mainfloor bathroom has the tub ripped out). Now I need to fix 2 bathrooms and a playroom and the new estimate that was just handed to me by Josh (minus the deductible again because you get to pay that every time is for $1525.56.) So I have $3334.23 to try to fix 3 rooms. I've already had quotes and this doesn't even come close. So now its two weeks to the holidays, two young children, and I am having to deal with this. A similar thing happened last year but I was trying to chalk it up to a bad adjuster because we had large limbs fall on the roof which knocked off quite a few shingles and the adjuster said they would give a $1000 ($2000 minus the $1000 deductible) towards the fix only to change the amount and offer nothing a week later. It seems the problem is more instutional than I thought. If State Farm does something to fix this situation I will let you know otherwise don't choose State Farm for your insurance provider because they will definitely leave you stranded.

Great experience for awful task of researching and switching insurance providers. Katherine was…read morevery personable and provided good recommendations and prices for auto and home insurances.

ok so when I set up a lilability policy with this statefarm location. the sales representative told…read moreme about the coverage for my 99 Honda accord. so I ask did I need comprehensive or collison he said no because I have uninsured motorist. I ask what that meant he said when a driver hit my car with no insurance or if I was involved in a hit and run it would cover that. now they giving me a different story because I didn't get the tag number. when I call all other insurance companies say say what the sales guy said is totally correct. so do not go with statefarm they are not on thier customers side at all. they always have attitudes and bad customers service. I do not recommend them to any one. This sad I never leave bad reviews. The person assign to my claim never called, I had to harness them. like I'm going through traum already like what. diffently don't need my insurance company making things stressful.

I'm pleased to take the time to leave a review for Ms. Hannah B. at Gill Insurance in Rock Hill…read more They always answer calls promptly, and she was the first one to assist me. Even though I had done my own research, I wasn't the easiest customer since I wasn't sure exactly what I needed. Hannah guided me step by step, patiently clarifying all my questions and concerns. I'm still in the process of finalizing my insurance since I had to restart the setup, but her quote is valid for 30 days, which gives me peace of mind. I would gladly recommend Gill Insurance to my friends or anyone looking for reliable and helpful service.

Not feeling great about this office. I recently moved to Rock Hill changed offices since previous…read moreagent was not licensed in SC. Having to transfer auto, homeowners and other policies have been slow. Was notified by NCDMV that policy lapsed but in fact insurance was not transferred correctly. I called the office, sent over notification but still no action and yesterday received another notice.

Had a great experience with this establishment and working with Mindi Arrants, She was very…read moreresponsive and on top of things. I usually don't write any reviews unless they are negative. if you do end up working with an agent from here ask for Mindi!

I am highly disappointed by the standard of risk management and lack of asset protection provided…read moreby this agency. ​I delivered comprehensive data, site plot maps, and engineering hazard logs to General Manager Dean Holler regarding a severe, progressive infrastructure failure and erosion crisis within a master stormwater network covered under one of their commercial policies. ​Mr. Holler formally confirmed in writing to a state regulatory body that despite his agency receiving explicit notice of this progressive property hazard, he has no obligation or intent to notify the underwriting carrier or evaluate the risk unless explicitly authorized to do so by the property management firm. ​Essentially, if a material physical hazard is unfolding, this agency's posture is to pass the buck to property managers and insulate themselves from proactive risk mitigation. Property owners, HOAs, and businesses looking for transparent communication, professional care, and actual asset preservation should look elsewhere.

Dean Holler is knowledgeable, responsive and a pleasure. He treats his Clients like family.read more

most disrespectful agency to deal with. don't even know the policies and that the company charges…read morelate fees. started in June of 2025.

Tony and his staff are wonderful!!! Tony is reliable, personable and honest. He has always gone…read moreabove and beyond what I am use to with other insurance companies. If you are looking for someone to get your best interest and find you the coverage including price, you should definitely use Tony and his staff!! Thanks

I have not signed up to receive insurance from this organization, yet. However, I did receive a…read morequote from them, which was very competitive. Thus far, They have been very responsive to my questions and calls.

Peoples First Insurance is the best provider in town! They met all of my insurance needs and their…read moreservice is top notch. They're courteous and knowledgeable, and they really went to bat for me when they had to. I'd recommend them to anyone. Thanks guys!