Not feeling great about this office. I recently moved to Rock Hill changed offices since previous…read moreagent was not licensed in SC. Having to transfer auto, homeowners and other policies have been slow. Was notified by NCDMV that policy lapsed but in fact insurance was not transferred correctly. I called the office, sent over notification but still no action and yesterday received another notice.

Had a great experience with this establishment and working with Mindi Arrants, She was very…read moreresponsive and on top of things. I usually don't write any reviews unless they are negative. if you do end up working with an agent from here ask for Mindi!

Potentially resolved thru a complaint filed with the State. This office refused to 1) acknowledge…read moreerror 2) correct error by refunding all monies taken out in error. Dugg heels in even more when I posted review with FACTS. Was only concerned about public image. I hope you think that little commission check which paid for your beach trip was worth it Ms. Walker.

Zero Customer Service. I have been with them for a few years and we are in the process of buying a…read morenew home. State farm denied coverage on the new home, so I had to pivot. When I called in to tell them they could removed that quote and cancel auto, but my current HOI needed to remain, they cancelled everything. I have been calling for 2 weeks to have my policy reactivated as they were never approved to cancel it. They have zero sense of urgency and give me attitude every time I call. When I ask for escalation, I get zero follow up calls. The hoops I am having to jump through to fix their mistake is ridiculous. Calling the main customer service and escalation line does nothing and they keep trying to route me back to the branch. Unacceptable.

I reached out to Ross after trying to find a new auto insurance policy . He was very knowledgeable…read moreand was able to provide options quickly. He was able to get us a great deal. I highly recommend reaching out to him and his team for any insurance needs.

From the owner: Our mission is to build relationships with people, manage risks of everyday life, help them recover…read morefrom the unexpected, and realize their dreams. We focus on Auto Insurance, Home Insurance, Life Insurance, and Health Insurance needs in York County and Lancaster County. We are committed to building a personal relationship with our State Farm customers that impact our families now and future generations. We want to be there for customers on their best days and their worst. License #: SC-17668145, NC-17668145

Was burned twice by this location. They cancelled my insurance once for a declined payment due to…read moreoverdraft on my credit card, but didn't bother to tell me about it. I had to pay an insurance lapse fee from the DMV, plus double payments because they couldn't be bothered to send a letter or call, even after I had a year of consistent payments. Second time, I was out of state for six months, and even after I had called them and told them I was coming back to SC, yet again they cancelled my insurance, with no letter or call again. Given I was in the middle of a move I didn't notice until the DMV sent me a notice that said my license was suspended. $600 dollars later, with much grief and frustration, I confronted the office, and they coldly stated there was nothing they can do for me. This company could care less about its customers and I wish only the worst for those cutthroat snakes.

The WORST Insurance Company I have ever dealt with. They have poor communication and lack of care…read morefor their customers. I had the exact same experience as Vanessa K. They cancelled my policy with out so much as a phone call or email after they mistakenly didn't bill me one month so they double billed me the next month. They do not answer phone calls, nor voicemails, along with emails. Farm Bureau will never have my business again

Amazing company! Professional courteous staff! Faith Frinks works hard to find affordable insurance…read moreto fit your budget! Amazing, hard working and well trained in the art of insurance!!!

From the owner: For more than 50 years, your local Acceptance Insurance agents have been finding cheap car…read moreinsurance options for people just like you in Rock Hill, South Carolina. Whether you're driving record is perfect or not, we've got flexible, customized options to fit your needs and your budget. The best part is we shop for you. We compare multiple insurance quotes for you. We provide you several affordable car insurance solutions - regardless if you have accidents, tickets, even a DUI. Our agents live where you live and offer more than just cheap auto coverage in Rock Hill, South Carolina, we also have low-cost renters insurance, business insurance and more in Rock Hill. For the cheapest car insurance, call your Acceptance Insurance.

I'm pleased to take the time to leave a review for Ms. Hannah B. at Gill Insurance in Rock Hill…read more They always answer calls promptly, and she was the first one to assist me. Even though I had done my own research, I wasn't the easiest customer since I wasn't sure exactly what I needed. Hannah guided me step by step, patiently clarifying all my questions and concerns. I'm still in the process of finalizing my insurance since I had to restart the setup, but her quote is valid for 30 days, which gives me peace of mind. I would gladly recommend Gill Insurance to my friends or anyone looking for reliable and helpful service.

Along with providing quality insurance, the staff at this insurance agency is also phenomenal! I do…read morehowever want to highlight a specific individual. Ms. Jody Davis at the Haven Miller State Farm Insurance Agency goes above and beyond for her customers! She is always very informative and friendly when speaking to her. Ever since I became a member of State Farm, she was my agent that I spoke to about every situation and question I had! Ms. Jody I appreciate and thank you for all your hard work!

From the owner: We help personalize insurance plans to insure your assets and income. We take care of families,…read moremake insurance planning simple, and offer a great team to service your policies. License #: SC-15813631, NC-15813631