I'm pleased to take the time to leave a review for Ms. Hannah B. at Gill Insurance in Rock Hill…read more They always answer calls promptly, and she was the first one to assist me. Even though I had done my own research, I wasn't the easiest customer since I wasn't sure exactly what I needed. Hannah guided me step by step, patiently clarifying all my questions and concerns. I'm still in the process of finalizing my insurance since I had to restart the setup, but her quote is valid for 30 days, which gives me peace of mind. I would gladly recommend Gill Insurance to my friends or anyone looking for reliable and helpful service.

Very impressed with Nick and Rob at Williams Insurance! They are quick, knowledgeable and…read moreunderstand their clients needs. Very glad that I switched to them!

Rob Pearce and Williams Insurance have been handling all my insurance needs for years. They do a…read moregreat job and I recommend them highly.

I have not signed up to receive insurance from this organization, yet. However, I did receive a…read morequote from them, which was very competitive. Thus far, They have been very responsive to my questions and calls.

Peoples First Insurance is the best provider in town! They met all of my insurance needs and their…read moreservice is top notch. They're courteous and knowledgeable, and they really went to bat for me when they had to. I'd recommend them to anyone. Thanks guys!

Potentially resolved thru a complaint filed with the State. This office refused to 1) acknowledge…read moreerror 2) correct error by refunding all monies taken out in error. Dugg heels in even more when I posted review with FACTS. Was only concerned about public image. I hope you think that little commission check which paid for your beach trip was worth it Ms. Walker.

Zero Customer Service. I have been with them for a few years and we are in the process of buying a…read morenew home. State farm denied coverage on the new home, so I had to pivot. When I called in to tell them they could removed that quote and cancel auto, but my current HOI needed to remain, they cancelled everything. I have been calling for 2 weeks to have my policy reactivated as they were never approved to cancel it. They have zero sense of urgency and give me attitude every time I call. When I ask for escalation, I get zero follow up calls. The hoops I am having to jump through to fix their mistake is ridiculous. Calling the main customer service and escalation line does nothing and they keep trying to route me back to the branch. Unacceptable.

After a long battle with our former insurance company we decided it was time to switch. Luckily I…read morefound Bronya! She is a delight to speak and work with. Also, after picking up Erie Insurance Bronya emailed me to welcome me to the Erie family. The wonderful thing is I felt like family during our initial conversation. I cannot rave enough about Bronya and her customer loyalty. Thank you Bronya!

From the owner: We sell auto, home, life and Commercial Insuranceread more

I have been a lifelong customer of State Farm! Jack Cherry and his team provides excellent customer…read moreservice. I recently had to add a home insurance policy, and Christianna was beyond helpful and professional. She walked me through each and every step of the policy process, and answered each and every question I had. She completed this process for me in such a quick manner, and I am beyond thankful. When it comes to the 4 month process of buying a new home, this was the easiest part. I highly recommend this State Farm branch for all our your needs. Respectfully, Tonya Long

Easy to work with. Not easy to find agents that treat you like a partner versus a number.read more

Melton Insurance has been my insurance company for 40 years. Their service is fantastic and they…read morework heard to get you the best rate. I recommend Melton to everyone.

Kyle Melton will drop you as a customer if you file a claim against your insurance. My parents had…read morea minor fender bender and filed a claim and were consequentially dropped. Kyle also told them their homeowners would not be renewed in the fall because they filed a claim. He's all about taking your premiums, but he's not gonna be there when you need him. He was available to sell them a policy, and was available when he cancelled their policies. But he was never available to answer questions. He is a purveyor of age discrimination.

We have been State Farm customers for over 40 years, in many different States. The Ashley Berry…read moreAgency in Fort Mill has been a highlight of all those experiences. Ashley, Andrea and Michelle are all very responsive, very professional and very knowledgeable. We have always appreciated and trusted their advice. And, they're just very nice people. We highly recommend them to our friends and neighbors. Ed and Donna Fort Mill, SC

I have my business insurance through Ashley Berry State Farm. I usually find the process of…read moreinsurance to be overwhelming and time consuming. Andrea and Ashley made the process seem less and easy. Customer service is very important to me as a business owner with minimal time. I find when I call I'm able to speak with someone in their office and if a message is left they call me back immediately. Customer service is 5 star in my book.

Was burned twice by this location. They cancelled my insurance once for a declined payment due to…read moreoverdraft on my credit card, but didn't bother to tell me about it. I had to pay an insurance lapse fee from the DMV, plus double payments because they couldn't be bothered to send a letter or call, even after I had a year of consistent payments. Second time, I was out of state for six months, and even after I had called them and told them I was coming back to SC, yet again they cancelled my insurance, with no letter or call again. Given I was in the middle of a move I didn't notice until the DMV sent me a notice that said my license was suspended. $600 dollars later, with much grief and frustration, I confronted the office, and they coldly stated there was nothing they can do for me. This company could care less about its customers and I wish only the worst for those cutthroat snakes.

The WORST Insurance Company I have ever dealt with. They have poor communication and lack of care…read morefor their customers. I had the exact same experience as Vanessa K. They cancelled my policy with out so much as a phone call or email after they mistakenly didn't bill me one month so they double billed me the next month. They do not answer phone calls, nor voicemails, along with emails. Farm Bureau will never have my business again