First time buying propane in a size greater than those green thermos bottles, and the experience…read morewent off without a hitch. Service was fast, friendly, and willing to explain about their service and the sizes of the propane tanks available. I also like how you can just drive up and get whatever you need without a fuss. Major thumbs up, I'll be a regular customer from now on.

Pull up, refill, leave, easy and cheaper than bottle swap places. Very easy no brainerread more

I called after hours and the owner answered the phone. It was the weekend but we were out of…read morepropane. He had a delivery out the next day, filled the Hugh tank, added a monitor to the tank and Bob's your uncle. Great service, friendly, and very responsive. We are very pleased with their service.

Very helpful and pleasant to deal both in the office and the delivery…read more We were in a dilemma out of fuel. We were well taken care of!

Best ever! Cheaper to come here to get your tank refilled as opposed to going to other places or…read moreeven buying a new tank. Spent $8 to refill a tank. Another customer spent $16 to fill 2 tanks! Customer service was top notch! Will be back!

You are charged for the amount of propane you get. I have been charged for a set fee no matter how…read moremuch is in the tank from other companies, which isn't fair. These guys are fair, efficient and I have been going there for years. Highly recommend them!

Three years ago we bought a home in Heritage Hill Country, it had a RH Peterson gas log. about two…read moreweeks ago it started to act up (the lighting process was not what we had been experiencing in the past) we d found out that Hill Country Propane was the distributer for our gas log. we call them, Chris came out and addressed the issues, based upon what we said the made some adjustments said if the issue presists call them, it did, Eric came out, we provided additional information, he spent almost an hour and identified the issue, a the valve was stuck open, the made some adjustment, said if the issue come back, call and they will replace the valve. when we asked what we owed, both Chris and Eric said NOTHING, since they installed it, adjustments are free. What GREAT CUSTOMER SERVICE. THEY DESERVE OUR BUSINESS AND YOU NEED TO PATRONIZE THEM - Michael & Regina Wallace

Great service and open when you need them. Cost is reasonable and the drive though process is…read moreefficient.

A young man named Scott installed my propane tank. He took a lot of pride in his work by making…read moresure everything was done correctly with a very positive attitude. I was very satisfied with his work and his pleasant personality. He is a keeper and deserves a raise . Thank you Scott for a job well done it was a pleasure in meeting you I wish you the very best for you . Thank You Gloria Ferguson

Great service family owned business incredible products the best propane service company I've ever…read moreused plenty of information to help determine the best products

Smith Gas has been my supplier for 22 years now. I have seen many drivers during this time and they…read morehave all been very cordial. Our latest driver, Randy is one super nice person. Dogs love him (or atleast mine do!). Service has always been superb and usually within a couple of hours from when I call. I would recommend Smith Gas.

Ran out of propane called them, and they were out in three hours refill the propane lit my pilot…read moreand was good to go.

I bought a Big Green Egg from Jeff's Backyard with a lifetime warranty. They delivered and setup…read morethe BGE in my backyard. One day I went out to use it and the lid would only open half way. It felt like it was binding. I called Jeff's Backyard to ask if there is something that I can do to adjust or fix it. The person who answered said he was the owner and that he doesn't sell the BGE any longer and knows nothing about them. He said I would have to call the Manufacturer. I was sold this BGE by them and for them to just direct me to BGE is very disappointing. I paid them the $2500 and is very disappointing this is all they could tell me. Then this person I spoke with said he is a new owner of two years and there is nothing he would do to help. He was very short and abrupt with me from the moment he answered the call. Please think twice before buying from this place. You would think that he would like to keep me as a customer and help in any way, but nothing. Poor Customer service. This experience was very disappointing.

The positives: They are super friendly, fast, and helpful!…read more The negatives: They consider anything under a half tank a full fill. Maybe it's because we are not from around here, but we have always had our tanks weighed and paid for what they put in. Maybe that's just how it's done here? I wouldn't call it cheap or excessive. It cost us $27 to fill a 30 gallon tank.