I love this place. They make my little one comfortable and they care! Customers service is great as…read morewell as the entire staff

They are amazing! From the staff that welcomes you and the exit explanation on what was done on…read moreyour child's teeth. I have been taking my child there for the last 2 years. I never wait more then 15 to 20 min. I totally recommend!!

Everyone here is fantastic. All of the staff really care about their patients. They're very…read moreknowledgeable and make sure we have everything we need.

if I could give this office ZERO stars, I would. I called…read morefor an emergency appointment because my child has a hole in his tooth. they gave me the appointment and less than 5 minutes later told me I had to make a future appointment because emergency's are only consultations for further visits. When my son finally got his appointment to fix the issue, they kicked me out of the room. They said they do not allow parents to be in the room with their child during procedures. They must wait in the lobby. My son was a nervous wreck and they did not care. I need to find a new dentist ASAP.

Today was my daughters very first visit & I must say Dr. Alvarez & Jessica were extremely helpful…read moreto myself & even my little girl. They were able To educate me in everything they did today starting with the X-rays and tools needed for the cleaning. Stella was very nervous at first but they put her at ease with step by step they provided. Everyone in this office was extremely pleasant to work with from beginning to end . Highly recommend

Ok I want to start in a hi note for the past 10 years I have been coming here with my 2 kids and…read morethe staff were amazing with kids and very helpful to introduce them to the dentist experience that was then today I came in with my youngest who had fallen Saturday night and hit his mouth that his two front teeth got loose and bled a lot with concern I began to look for emergency location but to my surprise nothing I came here today just to check for nerve damage and be on my way the receptionist was rude and told us we have no opening they are completely book mind you we arrived when the opened the door we waited only to hear the entire work staff are at the front desk talking and laughing and not attending the problem at hand I got up and requested my children's papers and I transferred them out. If you come here be at your own risk for a hard time they are quick to charge but not quick to serve if your kids are 6 and up go somewhere else anywhere else

I agree with Mustapha. Staff is very unprofessional and the office manager is never available. Do…read morenot recommend this place.

My experience with happy smiles is very bad the stuff not professional at all and rude . Trying to…read moretalk to the office manager as always not available. Not recommend.

To whomever is reading this, I'm a father of two, with no affiliation with this DMD…read more Doctor Marfori is hands down the most patient odontologist I have ever meet. He listens to you and makes suggestions for the PREVENTION of further damage to whatever it's going on with your kiddo. The girl, 8, work has to be re-examined but he was lost welcoming to do so. She has had 4 teeth work upon and 4 sealants. She has not had any issue since. The boy, 3, had he's first cleaning and it went well. Thank you for your upmost respect and cordial service doctor. Jan C

My kids have gone here since they were one and recently I change my insurance but I wasn't aware…read morethat the actual coverage changed. After I checked out with the kids they hit me with a $300 bill and then they tell me that it was because my insurance changed. After I brought up the fact that they should have called prior to the appointment to advise a patient of the amount that they expect at the end of service they said they didn't have an office manager anymore and they apologize for the inconvenience. I spoke to Dr. Marfori he and all he could say was I understand and I apologize; not once did they offer a payment arrangement for me...so I was out $300 that was not budgeted for. No one had any sympathy for what I experienced needless to say I am looking for another pediatric dentist.

If I could give zero stars, I absolutely would…read more This has been one of the most disorganized and frustrating healthcare experiences I've ever had. It started when we tried to make an appointment over the phone, only to be told that appointments must be made in person -- which is completely unreasonable, especially since we now live over 45 minutes away. Still, we decided to remain loyal to this location since they already had our records on file. After driving all that way, we arrived to find that the office had closed early without any prior notice -- so we couldn't even make the appointment we drove nearly an hour to set. We then tried calling repeatedly, but no one would answer the phone. It took over a week just to reach someone to make the appointment -- and at that point, we were finally allowed to schedule over the phone, which contradicted what we were initially told. We booked a Tuesday appointment for 2 PM. The day of the appointment, they called to cancel because the office was closing early again. I had to wait until Monday to reschedule -- now going on three weeks with a broken tooth and constant pain, something that should have been treated as an emergency. Then today, I show up for my rescheduled appointment at 1 PM, only to be told that they called earlier in the morning to move my appointment up to 11 AM because the dentist "had to leave early." I never got the message in time -- I was in the shower getting ready for the original time they gave me. I only learned of this change after driving an hour to the office. What's worse is that when I originally booked, I explained that I live far away and need advanced notice of any changes -- yet they still waited until the day of to inform me. This entire experience has been unprofessional, disorganized, and completely inconsiderate of patients' time and urgent needs. I will not be returning.

Highly do not recommend this dentist ever and worst customer service. Called to make an appointment…read moreand took forever to give me answer back, asked to make an appointment and they say they don't take my plan but they do.

10/5 Dr.Nieto and her team are spectacular!…read moreI went in for my cleaning a few weeks ago, they were very professional and thorough. I was back today for treatment and they were so patient with me and addressed any questions and concerns I had for my procedure. This was the best experience I have ever had with a dentist. I am so grateful for everyone in the office You have a patient for life and I will always recommend Parkway dental!!

I was just here for the first time this past weekend and highly recommend it. I love that they open…read moreSaturdays....that was a huge plus to me. We just moved to Florida and im so happy we found this dentist. The quality of care was absolutely amazing, the staff was so caring and all took their time with each process. They also took their time to answer any question's or concerns that I had. Everyone was so pleasing from the front desk reception to the back staff to the moment I left.