I highly recommend Rob. Rob and his team worked with me, a very ignorant first-time buyer, throughout the process. He took time to make sure I understood the steps, all of my available options, and even some of the legal requirements. He was always responsive, responding to emails and returning calls quickly. He also has a competent team working for him. They are able to move swiftly and offer competitive rates. Simply put, I would describe Rob as a consummate pro. I am very happy with my experience working with him, his team, and South State Bank. read more

I cannot thank Rob Downs of MVB Mortgage enough for the incredible experience of buying a home. I'm a home buying idiot when it comes to financial and loan language and Rob made it so easy to understand what was happening every step of the way. He helped me stay within my budget and kept my goals and concerns his top priority throughout the entire process. They're able to match any competitor rate, which wasn't even a problem as he was already offering the lowest. His knowledge of in town properties, the appraisers he works with, and his relationship with my realtors made it easy to trust the process during the last 6 months of home shopping. We were able to expedite a closing to make my offer the most attractive to the seller and it didn't feel like any additional stress to do so. I really appreciate the amount of care and work that went into my home buying experience. Without the slightest hesitation, I recommend Rob and MVB to anyone, anywhere looking for a home loan. In fact, I've already told some friends and they're already working with Rob. So, hopefully that trend continues. Definitely check these guys out - Rob is in this business to help improve the lives of those he works with, and he definitely delivered with putting my financial needs first. Thanks so much!! read more

Hell yea you want Rob on your team!

I worked with Rob to buy my first home, and would HIGHLY recommend him to anyone looking for a lender. Buying my first home was an exciting yet sometimes overwhelming process. Rob and his team at MVB made securing financing and my dream home as painless as possible. I'd been pre-approved by another lender, made an offer on my current condo, and was under contract with my closing date less than 18 days away when my original lender had to take some time off for personal reasons. I was ready to throw in the towel, cut my losses and walk away from my dream home. My realtor reached out to a couple people and that's when I was introduced to Rob. We talked on the phone, I explained the situation to him and he told me not to worry, he was confident we'd still be able to make the closing date. I spent the next several hours calling a couple different lenders. Some seemed overly confident, others scoffed saying, "your closing is in how many days?!" Ultimately, I decided to go with Rob because he listened to my needs, cited several other closings he'd completed in a similar timeframe, knew my market, spoke honestly about areas where we might run into trouble, kept me informed about what was coming up next and always found time to answer my questions. We closed 3 weeks later. Throughout the process, what impressed me most was Rob's commitment to answering my questions honestly and with such detail. read more

I was recommended to go to Rob by a coworker, and what a great decision that was. Rob took the time to meet with me, free of charge, to explain a) how mortgages worked (first time homebuyer nerves) b) approached what I could afford based on MY wants and needs - not what the banks would tell me I could afford c) guided me easily through all the next steps. He was accessible via email and text and still is. I'd highly recommend and refer anyone to Rob for his thoughtful partnership on getting me the best rates, his team who helped complete the contract and financials with him, and celebrating my home purchase! read more

My boyfriend and I just bought our very first house. Rob and his team walked us through the entire process from start to finish. In one word, Rob is: FANTASTIC. Here are the highlights: - He works 24/7, literally. He is always available to answer questions. I have no idea when he sleeps. But if he ever were to sleep, he has a fantastic staff that is available all the time to answer all of my questions. - He is incredible at communicating all the information you need to know in a straight-forward way. There were a few times he had to explain something twice to me - and he is great at explaining things in different ways, so I can actually understand the process. He also made me feel comfortable to ask any/every question that I had. - He is dependable - Detail-oriented - Smart - He got everything done early, even though we had an incredibly tight 20 day window to close. And on top of all of that, he is also just really great to work with. He is friendly, kind, and gets along with everyone in the entire business. If you're searching for someone who will work very hard on your behalf, look no further. Hire Rob. We will absolutely be using him for every financing need in the future. read more

Rob and team were born to serve! From the second you inquire, until long after you've signed the papers, he's there to make sure the entire process runs smoothly. His communication skills are hands down the best in the biz. Rob surrounds himself with like-minded and equally hardworking team members. I will definitely be recommending Rob and MVB Mortgage to anyone who will listen. Thanks again Rob and crew! read more

An absolute pleasure to work with. He and his team have been responsive and helpful at every step of the process and I couldn't give him a higher review. He's extremely transparent and made sure I was informed at every step of the process. read more

It was great working with Rob. He came recommended -- two friends who recently purchased their homes worked with Rob and suggested I do the same. He was great at working with my wife and I, running numbers multiple times and being patient as we eased into the idea of buying our own home, not rushing us but always being there for us. He recommended a realtor, who we ended up working with and loved. He met with us a number of times to explain the process and our options, alleviating our fears along the way and making us feel as if we understood the process and what was happening and about to happen at all times. All-around awesome. read more

This is the guy you want! We were first time home buyers and felt like we were in over our heads. Rob walked us through the entire loan process and showed immeasurable patience even when asked even the most trivial questions; he made us feel like we mattered. In addition to the personal connection he built, he absolutely presented the strongest offer and worked tirelessly with our financial situation. I highly recommend Rob Downs for and we couldn't be happier with our experience. read more

We are so impressed by the level of professionalism Rob has shown throughout the process of buying our first home. The closing process was a breeze thanks to his dedication and expertise. Jessica helped us stay on top of everything during the closing process and was quick to respond with all of our e-mails and inquiries. We were able to close sooner than expected thanks to both of their hard work. :) read more

We had an excellent experience with Rob. He was easy to contact and very responsive. He even contacted me when he was on vacation in Mexico! He made things very simple to understand and would recommend working with him to anyone in need of his services. read more

Wonderful customer service! Throughout the entire process of getting pre-approved to finding the right loan program to all the final details, Rob and his team were great. He was always quick to respond and no matter how neurotically paranoid my questions were, he thoroughly explained everything. I can't recommend him enough. read more

Rob hyped his loan process up a lot but however he did not deliver. He did not return any of my emails or calls and my loan fell behind. He said he would close in 2 weeks but he couldnt even get the loan together in 3 weeks. read more

I worked with Rob Downs earlier this year in the purchase of my condo. I faced a situation where I found exactly the place I was looking for before I had properly completed my approval process. Rob not only expedited my approval process, he helped with suggestions for an agent to work with, so that I could get an offer in as quickly as possible. He presented me with several options, and clearly explained the pros and cons of each option. He was very attentive through the process, he was very easy to get in touch with, both during business hours and after hours, which I wouldn't expect, but was very helpful. Because of his help, I was able to get the condo I wanted, within a budget that works for me, and the closing occurred quicker than I expected. I would definitely recommend his services, and would love to work with him again in the future! read more

Rob and Jessica helped us every step of the way through our first home-buying experience. From pre-approval through closing, they were extremely generous with their time and comprehensive in their explanations. We recommend them highly, and will certainly use them again whenever we return to the housing market. read more

Rob and his team made buying my first home/condo so easy! And I'm happy to say I moved in just two weeks ago. What I loved most is that he ALWAYS answered the phone if I had a question, so I didn't have to lay awake at night wondering what answers might come back! He and the team kept me informed, provided options and explained everything verbally and via email so I could refer back. Plus, I got the place I wanted and couldn't be happier! Thanks, MVB Mortgage team! read more

Before purchasing my home, I was very apprehensive about the process, having heard horror stories about loan approval and bidding wars and general financial stress. I experienced none of that. Despite being self employed with a number of different income sources, working with Rob was easy and pain free. He thoroughly explained every step of the way in securing a mortgage loan and walked me through the options for down payments and interest. I highly recommend rob and his expertise as a mortgage broker and would happily work with him on any other home purchase! read more

We recently bought a home and actually expected things to be quite stressful because we were first time homeowners but it went very smoothly, thanks to Rob! He made sure to answer all of our questions and helped us learn a lot about home buying which led us to making the perfect choice. He also introduced us to our wonderful realtor and connected us with an amazing homeowners insurance company. We are so happy we met him and will be referring him to everyone we know! It was such a pleasure working with him and we will definitely be using him again for any future properties read more

I contacted Rob Downs at MVB Mortgage at the recommendation of a friend. I was refinancing due to divorce, and felt I should get a "second opinion" to ensure that I got the best terms possible. Rob and his team offered better loan terms, but just as importantly, they took the time to fully understand my specific details. They patiently answered any questions that I had, they were responsive and kind, and they were QUICK! It was clear through the whole process that they wanted to make it go as smoothly as possible for me. They were so incredible that I asked THEM if I could leave a glowing review, because the whole team certainly deserves it. read more

Rob and his team were consistently great through the process of my house purchase. They were always friendly and available (even when I got frustrated with the process at unreasonable hours), efficient, and helpful. There have been a lot of other parts of the process that went badly, but it has been really lovely to know that at least Rob will be solid and helpful throughout - I have even been able to go to him for helpful advice on issues that aren't his job! read more

Rob was wonderful to work with. He went above and beyond to make sure I was satisfied with the refinance. It was a difficult process for me, but he was thorough and patient throughout the entire ordeal! I highly recommend Rob and his team! read more

Rob was extremely patient and totally willing to answer any and all questions about the home buying mortgage process. I get very comfortable working with him. He was competitive, hard working, and responsive. I will definitely be using him in the future for other mortgages. read more

My husband and I worked with Rob and his team to purchase our second house. It was like night and day between working with him and working with my previous lender. Unlike before we never once had to chase Rob or Jessica for any information, and they were available well past regular business hours to take our calls or answer any questions. They made a point to keep all of their deadlines and made sure that we were comfortable every step of the process. We called Rob on at 10PM on a Sunday because we had just found a house we wanted to put an offer in on. Sure enough by Monday we were all set with our letter to accompany our offer AND Rob had called the selling agent to tell help sell us to them. 10/10 would use again. read more

Could not have asked for a better experience as a first time home buyer. Rob was very informative and very responsive to all my questions. He taught me so much that will help me with future home purchases and made what could have been a very stressful experience a breeze. Would highly recommend to anyone, especially someone new to home buying! read more

Rob and his Loan Officer Assistant, Lisa, are simply amazing! My husband and I just purchased our first home and we truly couldn't have done it without them. Since this was our first time going through this process, we had many questions along the way. Rob is incredibly knowledgeable and was always willing to talk us through any questions we had. He went above and beyond to ensure we felt comfortable each step of the way. Rob and Lisa are both so quick to respond which was so appreciated. Rob ran numbers for us multiple times which was very helpful in our decision making. Our closing date was changed a couple of times - Rob and Lisa were on it to ensure the change was seamless so we wouldn't have any delays. We can't say enough wonderful things about our experience working with Rob and will absolutely be working with him again in the future. We highly recommend anyone work with Rob if you want truly excellent service with a white glove touch! read more