DO NOT COME HERE!!!!!!! Customer communication is a ROARing disaster! Utterly unprofessional and completely rude. It's like they're doing us a favor by sitting there. Talking to them is like talking to a brick wall. A big zero! I called the day of the appointment to cancel. Right off the bat, I owned up to being late in canceling and said it's totally my fault to cancel at this hour. The rep told me there is a $50 same-day cancellation/rescheduling fee. Fine and totally understandable. Except..... I was never made aware of this earlier. Neither when I booked the appointment, nor when I confirmed it a week ago. Stuff happens and you do have to reschedule at times. It is not a matter of 50 bucks but rather, of principle. You cannot spring 'policy' on people at the last minute and be nonchalant about it. That's what ticked me off. When I informed the rep of this last minute 'policy' drop, she went into complete bizarre territory. She said that the office sends out emails with cancellation charges but they could not send it out to me because they did not have my email on file. Whose fault is that!? Should they not ask for a patient's email when they know that it's an important part of their communication process!? She then proceeded to say the dumbest stuff ever. She told me, when you come into the office, all the paperwork has the cancellation charges written on them so that patients do not miss it. Just think about it for a second..... if I'm NOT coming to your office, how in the world am I going to read the paperwork!? And even if I may have signed it a year ago, it was still A YEAR AGO! Should you not remind us of it or is it expected for patients to remember it like as if it's one of the Ten Commandments!? I told her what she was telling me was laughable and did not make any sense. She was not owning up to ANY lapse in communication on their part and blaming everything entirely on me. To which she said that I was speaking to her for the first time. Well that may absolutely be true because I definitely do not suffer fools. From then on, our communication kept going in circles. I asked to speak with the doctor directly but apparently she was busy with a patient. ROAR might as well replace the front desk staff with a tape. At least it would be more informative. So while it may be ROAR's policy to charge patients $50 for same day cancellations, guess what ROAR dental; it is MY policy to be informed of this at least 24 hours in advance. read more

This office is located in our apartment building and is a HUGE convenience when you need a series of dental visits. Dr. Dipali Jain and her staff are all very friendly, warm and accommodating. Waiting room and treatment areas are all brand new. I had a crown put on (temporary and final) and cavities filled and the DR. was very quick and efficient. Pain was also quite minimal. Cleaning was done quickly and efficiently and you even get to take home a bag of 'goodies.' Appointments are also readily available so you don't have to book 2 months out. read more

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Been going to Dr. Jain for several years now. Her office is super clean (even more so post CoVid), the staff are super friendly, and Dr. Jain is a rockstar! Really enjoy coming here for routine dental services and would encourage anyone in the Jersey City area to visit Dr. Jain. Also, they cater to kids as well, so if you have a family, would highly recommend for pediatric dental cleanings! read more

They will bill you for somethiing which they will not even send you to your insurance. I called my insurance and they mentioned that a clinic should send entire bill to the insurance company and they charged me for D9230 product in my bill and did not send that item to insurance. I am attaching my bill and what they sent to insurance. My kid complained of severe gum pain while they extracted the tooth and said that he felt pain as if they are extracting tooth without anaesthesia. When i called, this dentist spoke rudely to me and said that you were in the toom you should have adked me to stop. Really?????What are you a dentist for? read more

Roar Dental - Bill - General Dentistry Near Me - Jersey City, New Jersey

I don't usually leave reviews but Roar dental deserves some praise. I have been avoiding the dentist for 6 years because of a bad experience I had at another practice and the entire team here was phenomenal. Not only were they professional but they were so patient, courteous and understanding. They took time to answer my questions and made me so comfortable. I needed a very deep cleaning since it had been so long and I didn't feel a thing. My fears were definitely out to rest and now this is the only place I will go. They're the BEST. read more

My husband and I are new to Jersey City and I am a scaredy cat when it comes to dentists...until now. I would like to provide the greatest review for Roar Dental. From the first interaction with Rosie at the front desk to both my appointments with Dr. Liz. I feel so very comfortable from the moment I sit in the chair to the end of my appointment. Dr. Liz walks you through exactly what she is doing. She is kind, gentle, thorough, knowledgeable, attentive and I appreciate her so very much. I am so happy I found Dr. Liz and Roar Dental and the best part is I live right upstairs in the building. So grateful to have found a great dentist! read more

Friendly staffs at the front office. Was seen exactly on my appointment time. Dennis the hygienist was gentle and thorough in my routine cleaning. So glad to have found Roar, highly recommended! read more

Found this place right here on Yelp (Thanks!) Front desk staff is very friendly and helpful. They worked out scheduling appointments with me via email! My then 8 yo daughter loves this place even after root canals. read more

This is a great dentist office for those who work and live in downtown Jersey City. As others have said, they have good hours, a super nice and clean facility, and they actually get you in a chair and started at the scheduled appointment time - no waiting at all! You can tell that the equipment here is of a higher quality, and everything seems digital. As they took x-rays, they immediately appeared on the monitor next to the chair for the doctor to look at right away. Everything happens nice and fast here - which is greatly appreciated. Even the tools for cleaning and other dental work are all electronic and for the most part a lot less painful than I've experienced in the past. Dr. Jain is good at explaining everything clearly, and was very thorough and gentle while cleaning. At no point was I uncomfortable. read more

Very very happy with my experiences at Roar. I scheduled a cleaning (after almost 2 years), and expected to be brutalized - I'm almost always super sore after a cleaning, which is probably why I don't go often enough! But they were very gentle yet thorough, and I could see a clear improvement. I also had to get some cavities filled. The last time I did this was at a dentist in Manhattan - it was nearly $700 for 2 fillings, for which I had to return to the office TWICE to get the fit right (after intense pain). But the fillings I've gotten at Roar are great - the fit is correct, and the filling process was unexpectedly gentle, with minimal pain. Also, fast and very reasonably priced - I was pleasantly surprised! The team is professional, and the office is very modern and clean. I will not hesitate to go back. read more

Man oh man, where to begin. I moved to Jersey city on a Tuesday and was in the office on a Wednesday. Completely unfamiliar with the area I bumoed into ROAR on yelp and am so happy I did. The office is cute, clean, and very welcoming. The dentist is friendly, warm, and you can tell she wants her patients to be happy and healthy. She quickly referred me to an oral surgeon for emergency surgery (empire oral surgery) even though they had their own oral surgeon who just would not be able to do anythinf for a few days. Its clearly not about them making money and more so about keeping patients safe. I HIGHLY recommend and will be making this my new dentist :) read more

Nothing short of AMAZING... I have been going to this office for few years and I cannot say enough about how professional they are. Honestly this review is way overdrew. I have called them (after hours) to schedule my cleaning and they literally called me next morning saying (sorry we missed your call, how can we help) seriously I have never experienced this from any Doctors office before! Dr. Jain and her staff are so wonderful, welcoming and get the job done properly. The office is always super clean. Thank you again.. you guys rock! read more

You wont find a kinder or better dentist and staff. Stop looking and schedule an appointment here. You won't be disappointed.

This is the best dentist and oral surgeon that i have ever gone to! The Dentist (Dr. Jain) is always very nice, gentle and patient. She will answer all of your questions, and not try to rush you out. The pricing is very fair and they will not try to talk you into unnecessary procedures- which happened at the last office I was at. Dr. Jaffin (the surgeon) is equally amazing. I had one of my wisdom teeth extracted 9 hours ago and the procedure went very smoothly. I am petrified of needles, and he distracted me when i had to get my shots and made me feel at ease. He talked me through the procedure and let me know what was going on the entire time. In addition to this, i even received a follow up phone call at night to see how i was doing and if i had any more questions!! I wish all businesses operated like this. read more

Pros -Convenient location -Facilities are nice and equipment is new. -No wait time -Scheduling is accommodating. -Billing is straightforward and thoroughly explained Cons -NONE! Dr Jain and her staff are great! I've only gotten cleanings/deep cleanings so far but she's gentle and makes you feel at ease. She explains the procedures clearly and was happy to answer any of my questions. She listens to her patients which is definitely a plus! Told her I didn't want too much Novocain for my 2nd cleaning bc it took too long to wear off during my first deep cleaning and it was no problem. She kept checking throughout the procedure that I wasn't in too much pain. She genuinely cares about her patients. Kids are now seeing Dr. Kapoor. She has great bedside manner-- makes sure kids are comfortable and talks them through the entire procedure (mine had quite a few cavities). She paused when my son needed a break but still tried to make the procedure as quick as possible for his sake. She went through aftercare needs and showed best way to floss w his new fillings. Also appreciate her honesty in recommending we get 2 separate opinions from orthodontists to see best course of treatment for their adult teeth. Overall - highly recommended! read more

If I could give zero stars, I would. I made an appointment here after calling many dentists in the area and explaining my issue. I have TMJ disorder and over the past 2 weeks, my jaw has been in extreme pain and locked and/or dislocated so that I cannot open my mouth all the way. I'm in EXTREME pain and cannot bite sandwiches, hard food, etc. this was the absolute only reason I scheduled my appointment here, and I communicated this both before my appointment and several times during. When I first arrived, I even wrote it on the papers. I showed up and they had me fill out new patient forms and took me to the back. I knew something was off when they said they wanted to do a cleaning and xrays to assess cavities, then they said they would do a panoramic X-ray next visit. What? I'm here for my jaw. I explained this to them and asked if I could get the panoramic that day instead since the whole visit is for my TMJ. They said fine but still continued with the cleaning. This was severely painful because opening my mouth that long was absolutely terrible. I'm not sure why they even did this when I'm in so much pain. Prior to the cleaning they did the panoramic X-ray, which didn't even show my TMJ on the film. You couldn't see the joints. The doctor said they were making sure there was not a break in my jaw. Excuse me? I know I have TMJ disorder and made this VERY clear. So, they did the cleaning, took the X-ray, now what? How will they help my pain and make me open my mouth again? They won't. They assessed my mouth and said I had two cavities and needed to come back to have them filled and more xrays for a total out of pocket cost of $250, and said to take ibuprofen and "cut up my food" for the TMJ. They referred me to an orthodontist and sent me away, still in severe pain and not able to fully open my mouth. I'm sure they got their money from my insurance for the cleaning and xrays. Are you kidding me??? I made it clear why I was here and if you could not help, you should have said this over the phone. This is absolutely unacceptable and I'm extremely unhappy. I continue to be in horrible pain with nothing done about it, and have absolutely wasted my time going here. I used my lunch break here when I could have gone to another provider that would have actually helped me. Quite clearly, they just want your money. I work up the street and will be advising everyone I know to stay away. Sending someone away like this borders on malpractice in my opinion. This pain is so severe that is actually depressing me. It's a scary feeling not being able to open your jaw and being in pain literally 24/7, causing headaches, running down my neck & shoulder all the way to my back. I can barely think straight and get a headache everyday on top of it. I am absolutely appalled that my time was wasted instead of referring me on the phone. I have never been so dissatisfied with any health professional in my life. They are supposed to be honest and help you, as they are held to a higher standard of care. I found no standard of care here whatsoever. read more

I am a tenant at 65 Bay Street and have chosen this dentist given the great reviews and convenient location. This review is for the front desk staff at Roar. Based on recommendation of the doctor, I needed several pre-authorizations from my insurance company to determine the cost of certain dental procedures. The doctor asked the front desk staff in front of me to give me a call with the costs. That never happened. I had to follow to understand the costs. I was told by the front desk that they left a message, however, I did not receive one. This occurred earlier in 2018. After getting fitted for a night guard (and paying for it!) in October 2018, I was told someone would reach out to me within two weeks to come in and pick it up. After 5 weeks, I decided to call Roar to see if it was ready as I was never contacted. Janet, the front desk associate, stated she called me and left a message, however, I did not receive one and told her that I didn't get one. She was extremely rude and defensive saying that she left me a message. I gave her my phone number again which is the correct one that she had. Interestingly enough, she said she left me a message over a month ago. If indeed she did and somehow I didn't get it, it is common sense to call the patient back again a month to let them know that the product that they already paid for is there. Additionally, she also has my email as that is how I make my appointments. What a shame this place has rude front desk staff as the doctor and hygienist were effective. Janet advised me that she would be speaking to the dentist. When I came in to pick up the mouth guard, Dr. Jain was right there and did not try to make things right. Won't be going here again and will be advising tenants friends. read more

My daughter was having problems with a tooth and her regular dentist (who we've been going to since she was a toddler) wasn't fixing the issue. We saw Dr. Jain for a second opinion and I'm so glad we did. Dr. Jain quickly saw the issue and fixed it with one treatment (and saved the tooth which the other dentist wanted to do a root canal on!). Since then, I've transferred both my children to Dr. Jain and am so happy. Their equipment and techniques are modern and their front desk staff are lovely to deal with. Their offices are very clean, too. I didn't know my other dentist's methods/tech were outdated until I visited Dr. Jain and she explained everything to me in a way I could clearly understand. I highly recommend ROAR. Thank you Dr. Jain! read more

My daughter goes to Dr. Kapoor and we absolutely love her . She is very knowledgable , responsive and attentive . We feel very comfortable when she takes care of our daughter and recommend her highly ! read more

I decided to give Roar Dental a try as I happen to live in the same condo building. I couldn't be happier with the decision. Dr Jain, Karla and the rest of the staff provide one the most pleasant, responsive, and accommodating dental experiences by far in the Jersey City area. Roar Dental has been my go-to spot for regular cleaning/check ups as well as my Clear Correct provider (which I just completed and couldn't be happier with the results). If you're looking for a friendly, clean and pain-free dental experience, this is the place to go. read more

Did not have a good experience. I do not recommend any one to go here. Went twice (wanted to give them the benefit of the doubt) and ended up learning the hard way. read more

My husband has been going to Dr. Jain for years. She's an excellent dentist. She truly cares about her patients and makes sure you are comfortable each step of the way. Her office staff is terrific too. Very helpful and never rude like some doctor's offices I've been to. Her office is state of the art and extremely clean. I highly recommend Dr. Jain. read more

I had a wonderful experience seeing Dr. Jain! The offices are clean and sunny, the staff is friendly and efficient, and the cleaning was painless and educational. I think this is the first time I've ever been to a dentist where I felt this comfortable, and was never kept waiting. Plus, now my teeth feel awesome. It feels strange to type this, but I'm honestly looking forward to my next visit. read more

dr liz is the best dentist ever, had the best cleaning ever today, xrays were painless, walked out the door paying $0 out of pocket, love the receptionist also read more

I have been going to Roar Dental since it opened few years back mainly because it was very convenient to where we lived. Absolutely loved the experience there - very efficient service, friendly staff and amazing dentist. Never tried to sell me anything more than needed. My experience was so pleasant that I moved my kids to the pediatric dentist there. I have moved away to another town 30 miles away and still continue to go to Roar. I trust them completely. read more

Dr. Jain and her staff are fantastic. I've been going to Roar Dental for over 6yrs. Everyone is extremely friendly and efficient. The service is always quick and painless, and they have the best technology I've ever seen at a dentist's office. I could not recommend more highly. read more

Dr. Liz was extremely thorough in her examination and patiently explained all of the issues to me. Very friendly staff. Thank you! -Deepika A. read more

Clean, modern, efficient and best of all they are really nice people. Dr. Jain took the time to clearly explain the process and the findings and answered any questions that I had. Would definitely recommend. read more

This was my life's first ever visit to a dentist. I read good reviews about Dr. Dipali Jain online and I decided to give a try. I must say Dr. Jain is a thorough professional. She explained me all my dental issues and the necessary steps for curing them in a very detailed manner. I did not feel any pain during my treatment. Her staff members are also very professional and friendly and it really makes me feel comfortable to explain my dental situation to them. I would recommend Dr Jain to anyone who is looking for a dentist in Jersey City. They also provide a parking spot and getting their appointments are easy. read more

I was super excited to make Dr.Jain my dental service provider as she came highly recommended through a client of mine. I needed a dentist in the area as the commute to mine was an hour since my move! Initially, I called and made an appointment and was very impressed by how friendly the front desk personnel was. I explained that I'd just got a cleaning and x-rays done and had gotten a breakdown of what I needed done dental wise. One quadrant had gotten a deep cleaning and I needed the other three done. I scheduled an appointment for a deep cleaning and was advised that they needed my dental records or I would have to get x-rays and such done again. I said no problem, paid for the records from my old office to be mailed and waited for my appointment to come. As my appointment date approached, I still had not received my dental records in the mail. I let the office know I might need to reschedule. Needless to say, I had to reschedule. I called a week or so ago, but the doc was booked up and I was traveling. I call today to schedule my appointment and had an unneccessarily drawn out interaction with Barbara who doesn't seem to know the basics of how to locate someone in the office's system or how to deliver simple information to a customer. I give Barbara my info and let her know I haven't been into the office yet but have been scheduled for an appointment before, she seems confused. I say, I just want to reschedule my canceled appointment. She says, "Uh huh...hold on" I say, "ok." Five minutes later I'm still on hold. I call from another line thinking they forgot about me, " Hello, I was just left on hold for five minutes. I just need to schedule an appointment." Janet says, "Oh, we were on the phone with insurance, we will call you back." As I have a meeting to head to, " I said, I didn't have time to wait for a call back, Barbara had already let me know that a 10:45AM was open on Thursday and I wanted to snag it! Barbara comes back onto the line, still lost. "I don't see that you've been to the office before." I said, " I haven't" and explained again what I was told when I scheduled my first appointment. "Can you just schedule me?" Keep in mind, at no point am I yelling...just trying to figure out what the issue is, resolve, and get off the phone. "Janet, can you get on the phone?" I hear Barbara mumbling. Again, I'm placed on hold without being asked to be placed on hold or anything. I call from my other line. Janet picks up and introduces herself. "Hi Janet, ok so you wouldn't come to the phone when Barbara asked. Who's the manager?" Barbara says, "You can speak with Dr. Jain we don't have an office manager. I say, "Ok, let me speak with her." Janet says, "We're trying to help you and this is necessary." I say, "What's necessary?" Janet hangs up. I'm beyond confused by the lack of basic customer interaction skills exhibited by Barbara and Janet. An issue that required simple dialogue from Barbara to a potential patient ends in four back to back phone calls from my being abandoned on the phone via the hold button. Hopefully, Dr. Jain gets to read this and re-evaluates the team representing her. I was looking forward to her raved about practice! read more

I started going to this dentist after I moved to the area. The hours great and the office is modern. The dentist is actually very good. It is the staff that is unprofessional, rude, and eventually what lead me to leave the practice. The receptionist was rude over the phone, via email, and even worse in person. She would act like I was going to try and not pay my bill even before I knew the cost. All my bills were always paid in full at time of service. When I would call and ask to have the dentist return my call it was such a production and seemed to be beyond this person's ability to take a message. The receptionist would try and discourage me and then only sometimes would I get a return call. The last time I tried to handle something I was asking for a dentist to return my call and this person couldn't even handle just taking the message! I don't need an explanation, I just need a message taken and then relayed. I left because the assistant was so unpleasant to deal with, made me feel like a criminal and made it where it wasn't worth. I found a practice where the staff is gracious. It is unfortunate, the main dentist here is very talented. read more

Dr. Dipali Jain, the dentist who handles adult patients at Roar Dental, is even more amazing than the tooth fairy. In the treatment room she's professional and considerate. She explains oral health matters clearly and respects her patients' concerns when recommending next steps. Outside the treatment room she's no less thoughtful. When a billing issue arose after my visit, she swooped in to resolve it. The front office had informed me that a basic cleaning would cost $100 when I called to schedule one. Lo, an additional $120 charge materialized ($220 total) for an oral exam I hadn't scheduled or been informed of. A teeth-grinding, back-and-forth, email-and-phone exchange ensued. Then something magical happened. Dr. Jain called me herself to apologize not only for the misunderstanding but also for the subsequent hassle AND offered to waive the extra charge. This review is an expression of my gratitude. read more

What a relief to find a dentist I like and can trust in the area! After moving from NYC, I was nervous about switching dentists. I came here after walking by and reading good reviews about Dr. Jain from her former location in Hoboken. Dr. Jain's assistants are just as nice as she is, taking time to explain things and make you feel comfortable. The place is spotless and I never have to wait! read more

This review is solely for Dr. Liz & her front desk staff & hygienist. WOW. My boyfriend had appointments back to back at 3, 3:45. We were seen exactly at those times. I had major anxiety and Dr. Liz made me feel extremely comfortable and she even did the cleaning herself. She was extremely thorough and so polite. We made our 6 month appointments and we are SO thrilled to have found a great dentist in our new city! read more

Great dentist! Appointment is on time, you never have to wait for more than 5 min. I could go for my lunch time for appointment because I know I will not be sitting in the waiting room for a long time. read more

Dr. Jain is the nicest and makes you feel really comfortable while you're there. The office is really clean and has all new technology. I used to hate going to the dentist, and now it doesn't bother me. read more

Very bad experience with Dr. Dipali Jain. I had a crown put on and cavities filled by her. The crown came out after three months and the fillings for the cavities on the other tooth came out as well. My tooth started to swell after the crown came out and I went to see another dentist and the other dentist told me that there was a deep/ narrow pocket of 8mm in my tooth and advised me to extract it. Basically Dr. Dipali Jain cracked my tooth. Be careful when you decided to see her. Maybe she is good at cleaning, etc. but definitely not good at 'complicated' procedures. read more

Highly recommend. Dr Jain performed her magic on a tooth that had no hope. Best of all no pain. She is as good as it gets.

I have been taking my two young boys (4 and 5 yo) to see Dr. Kapoor for over a year. We have had about 5-6 visits with her and all have been exceptional. The office is clean and front desk staff is very nice. Dr. Kapoor and her assistant are wonderful with the children. They go above and beyond to make sure they are comfortable and explain everything to the children and myself so everyone knows what is happening and why it is happening. She is so great that they now fight to see which one of them will go first. After she is done, Dr. Kapoor makes sure to discuss everything and answer any and all questions that I might have. She really goes above and beyond to make sure the children's oral health is cared for and that I am a part of the process. read more

By far the best, most personal dental experience I've had in Jersey City. Dr. Jain made me feel comfortable instantly and gave me the personal treatment throughout my visit. She went through my dental history with me, really listening and offering explanations for things that had never been explained to me before. She did a thorough cleaning and again, walked me through every step of the process with detailed information and tips for improving certain areas in the future. Most importantly for me, Dr. Jain did not overwhelm me at the end by telling me everything I needed done and how much it would cost and "make an appointment right away" as I've experienced with other Dentists in the past. She was truly understanding of how expensive and nerve-wrecking dental care can be, and told me she'd work with me to figure out the best way forward. Dr. Jain is a wonderful dentist. She has a gentle touch, is very caring, and really knows her science. I've been back several times since my first visit and I am here to stay! In terms of the front office - the staff is very attentive and friendly. Every time I call or email, I get an immediate response and they are proactive in sending reminders for upcoming appointments. Everyone is very pleasant to deal with in this office. The big plus for me is that they have a parking spot for patients in the garage next door. I'd recommend Dr. Jain to anyone looking for a friendly, professional and thorough Dentist! read more