I've got a little bit of experience w body shops having raised 3 kids. I'm in my later years now;…read more lady backed into my car. Went to Thompson's for estimate since they were near my house. I had an idea of what the repair to my BMW 330i dent on right rear quarter should cost to repair. For costs, they met my expectations. I toured the shop and they had a lot of restoration work they were doing on classics, a good sign. I'm pretty critical when it comes to things. The body work and paint job were excellent. Based on their work, I can highly recommend them. I'm taking the time to write this review because I think those guys deserve it.

They were wonderful to deal with! My car looks brand new ! They were able to evaluate the car right…read moreaway, started work on it a few days, efficiently handled the insurance and had it complete when they promised . My car has a metallic paint that I was concerned would be difficult to match. They matched it perfectly. I wouldn't hesitate to use them again.

Hugh's Body Shop repaired my Nissian after a front end collision. They staff was professional and…read morepolite, they answered all my questions and finished the job quickly, returning my vehicle much sooner than I expected! They even washed my dirty car, I hardly recognized it. It looks great and I'm so pleased! Thanks so much To the Hugh's team!

Let me just say this was an absolutely horrible experience from start to finish. I don't want to…read moreexaggerate or be dramatic, but I want to strongly encourage you to take your business elsewhere. If you're already dealing with the stress of a car accident, the last thing you need is a shop that adds more stress, confusion, and pressure to an already difficult time. Here's exactly what happened: I chose Hugh's Body Shop after getting several quotes. On the surface, their shop looked clean and professional, and although they were the most expensive, I figured quality would justify the price. Unfortunately, that assumption could not have been more wrong. From the beginning, I explained clearly that I wanted to keep costs down by handling all the interior work myself -- things like reinstalling the seats, airbags, seat belts, and trim. I only needed them to handle the door and corner of the cab. The quote I was given was high but still within reason, so I agreed and scheduled a drop-off date about a month out. After dropping off my truck, communication and timelines completely fell apart. A job that was supposed to take a couple of weeks turned into months. Every time I checked in, I was told "just a little longer," but progress was always delayed. When I finally went to pick up my truck, I was shocked to find a significant upcharge added to the original agreed-upon price. When I questioned it, Jared reviewed the charges and admitted to me that I had a point -- so he initially agreed I could pay the original quoted amount. But when I handed him the check, he refused to give me my keys unless I paid the extra balance. That kind of behavior -- holding my property until I paid more than we agreed on -- felt like bullying and intimidation. I was stunned and just wanted my vehicle back, so I reluctantly paid the additional amount. The justification for the extra charge was "additional frame time." But I had personally measured and photographed my truck's frame before leaving it with them, and when I got it back, nothing was different except a bit of spray paint. On top of that, there were new issues with my truck that were not part of the original damage. Jared told me in person that he'd fix those, but when I followed up by phone, he refused. This experience left me extremely disappointed and concerned for others. What looks like a reputable business seems to be run by someone unprofessional, dishonest, and unwilling to stand by their word. Please -- learn from my mistake. There are plenty of honest, competent shops out there. I truly regret trusting Hugh's Body Shop with my vehicle.

These guys did a great job on my car. Just bought a used Mazda, and it had a strong smoke smell…read morefrom the previous owner. They scrubbed and deodorized the interior of the car. Used an ozone machine and it worked great. Even offered to come back if the smell remained. Then they tackled the outside, and it looked fantastic. Great to work with and very responsive. Definitely recommend.

Josh is great at what he does. Got my front windows tinted and a sun strip on my windshield. The…read morework looks flawless. Customer service is great and I highly recommend this place.

Had an appointment here a couple Fridays ago at 1:30. I live about 30 minutes away from the…read morelocation. I arrived and was told they were out of the ceramic that I wanted and that I had said I wanted when I made my appointment. I made another appointment for Monday at 3:30. I ended up not going to the appointment on Monday because I didn't want to give them my business if they couldn't at least call that morning (or anytime before I made the 30 min drive) to tell me they were out of the ceramic. I believe the prices are a little high for this place as well, but hey, what do I know.. on the bright side, I was offered a discount because of the mishap.

Highly recommend coming here. Probably the best spot in the Roanoke Valley. Had my new sonata…read moretinted out and was very impressed. Solid work and great price. Will be referring this place to all of my friends.

Excellent service. My tint looks great on my old Volvo wagon. I highly recommend Executive Tint.read more

Great prices and very honest mechanic. It's hard to find that these days! The quality of work is…read moresecond to none.

The epitome of the old fashion town mechanic. Good prices, far better than what you can expect from…read morea dealership, and fast as well. The owner may not be the most outgoing or chipper person you will ever meet, but he truly cares about his work and his customers.

We contacted O'Brian at Mullins to have a front fender eased back out from where a deer's hip had…read morepushed it. The work was done quickly, carefully, and reasonably, despite the lot being crowded with vehicles apparently awaiting their attention. He's a nice cat, does good work. We are delighted.

Great service and super kind folks! They were able to replace my back bumper in no time and were…read moresuper accommodating! Would recommend to everybody who has car troubles !

John at Transmission America is the best... not only very knowledgeable but also responsive, fair,…read morehonest and reasonable priced compared to everyone else in town. Jen is great too... Its refreshing to have someone that not only picks up the phone when you call but is knowledgeable as well. Most transmission shops have nobody answering the phone or answering questions and no answering machine and if they do have an answering machine they don't return calls. The dealers is way overpriced and takes weeks to get to you while you're out of a car.

This place could have ripped me off. That's how much I know about cars (and transmissions)…read more Instead, they saved me a fortune. Other transmission places wanted to rebuild the transmission on my 1996 Mercedes SL 500. But John checked the transmission fluid, told me it was low, and filled it for $30. He told me to test drive it and see if that solves the occasional slipping. So far, so good!