If negative stars were an option, this experience would qualify! Booked a dessert food truck through Roaming Hunger for an event on April 18, 2026. The truck arrived nearly an hour late, food wasn't ready at the start time, and half of the contracted menu (funnel cakes) was never provided because the vendor claimed they were unaware it was included. This was the only dessert for over 100 guests. I paid a significant amount for this service, reached out to Roaming Hunger and the event coordinators, and never received a response. Poor communication and failure to deliver what was contracted made this a very disappointing experience. I would absolutely not recommend Roaming Hunger! read more

Overall: Unprofessional, unreliable Our employee event was ruined due to mismanagement, lack of support and unprofessional behavior not only from the roaming hunger staff, but food trucks as well. We had several issues from the food truck menus being changed the day prior, then placing that charge of the change back on me to pay when the mistake was on roaming hungers side, our first coordinated took unplanned vacation during our planning period without communication or back-up to assist; then the day prior to our event she quit, and introduced me to a new coordinator representative. This changed was very impactful, not seamless as they had promised. Our employee appreciation event, was a multi-campus site event serving a total of 1200+, at our Santa Clara, San Jose and Redwood City company locations. During the planning call my Redwood City site disclosed that roaming hunger had helped with her last event, where the food trucks were over an hour late and the representative was absolutely no help at all. Our roaming hunger rep, Josh had said that we would have full support and an assigned coordinator that would manage and resolve any issue or hiccups that would arise. I trusted Josh and proceeded, removing our Redwood City site from the plan. Santa Clara site 600-750 employees, we arranged 3 food trucks, 2 dessert & 2 specialty drink trucks. On my own, I arranged to provide unlimited soda and waters to ensure employees didn't rely on trucks to provide drinks. I also ordered 200 meals from Chick-fil-a to ensure we didn't have lines. Josh put together a proposal for our event very quickly and was helpful until the contract was signed/paid. During our planning conversation, he advised to go with multiple trucks, so we didn't have lines, each would be able to serve 150 meals per hour, and an additional 100 overages if needed. I'm so happy i arranged chicken-fil-a since 2 of the 3 food trucks never arrived. During our planning portion, Josh also helped add an additional arrangement for our San Jose location- 130 people, one taco & one churro truck. During that call, I had let him know I still wasn't able to have my first call with the coordinator because she was on vacation with no back up. He assured me that somebody would call me on Monday which would be two days prior to my event. I did hear from the coordinator Monday afternoon, she was leaving the company and introducing me to a new coordinator, Jessena. I never heard from Josh or any other management. The change and delays from roaming hungers end, did have a major impact. I was told the day prior to my event that our tea truck was not planing to serve tea but a Mango dessert, which was not discussed during contract signing with Josh. The whole reason the truck was selected was to served tea as we had advertised and print on meal tickets. I was told the change would cost 400$. I didn't feel this was fair as the miscommunication was not mine or the food trucks fault but an issue on roaming hunger. I agreed to move forward and pay the difference. During the planning and day of the event, josh was absolutely no help. When I called in a panic, 15 min prior to employee serving explaining Jessena (the new coordinator) had just informed me, Butters Burger from Napa canceled two hours before the event and the Mexican food was missing; he told me, I only deal with the contracts after that I'm not really involved, so I won't be much help to you. He said he would attempt to contain Jessena as well. At this point Jessena was not answering my phone calls, she would only text. Rather resolving the no-shows and having a plan B, Jessena texted asking if she should find replacements? I'm standing in front of 750 hungry employees expecting and outdoor lunch where more than half of the food was missing, she is asking me if we need replacements?!?! She should have had a solution rather than a question for me. Especially, knowing butters burgers canceled two hours prior to serving, when I was alerted 15min before. I was forced to quickly shift gears, alerting all of my employees of the circumstances, ordering 100 pizzas to make up for the missing food and communicate existing food trucks of the problem. A huge thank you to Fresh Catch Poke for handling as a many overages as they could. El Guero churros saved the day; finding a last minute taco truck that arrived within 60 minutes to help serve. Within this 1.5 hour period of intense stress and frustration, Jessena was working on securing another food truck, canasta kitchen didn't communicate they were broken down until 12:45pm or that is what I was told. Overall, lack of support and accountability is disappointing and disturbing. I'm still waiting for a call from Josh or Jessena, no one ever called to check-in, provide explanation, refund or some type of compensation. read more

If there was a "0" rating that is what I would have selected. In the beginning, everything was great. Great feedback and follow up. Skip to date of event. Ten minutes after the truck was to be there set up and ready to go, I get an email (not a phone call) stating the truck wasn't going to be there and they were looking for other solutions. Other solutions at event go time? Really? Thank goodness, I saw the email, otherwise it would have taken longer to find an alternate solution. We were trying to avoid another pizza party. Guess what, pizza it was! Over an hour late, customers and dealers graciously waited as they knew we were juggling. Embarrassing, unnecessary, unprofessional. Never will we use them again. Thankful, we got our full refund. That was timely. Thumbs down on this one. read more

I had planned an event for Aug 2020 which was rescheduled for Oct 2021. We had originally selected a gyro food truck that was still available for the rescheduled date. About a month before the wedding, the truck was no longer available. Taylor worked super hard to find alternative trucks but only had 2 to offer on such short notice. I went with the Cichy's sandwich truck. The crew was a bit late to the event, however, they did stay for the entire 2 hours. The aesthetic of the truck was unexpected - I had thought they'd provide the large painted truck I had seen on their website (Cichy's) but was disappointed to have a trailer hauled to my site behind a pickup truck. Minus one star: We had been told that we would receive leftovers at the end of the event. We paid for 90 servings but only had 75 guests. Minus one star: We were told they'd have the food ready and they would assemble on site so that our guests would not wait in line long. The crew had to cook everything to order so the wait was considerable, in my opinion. read more

Very poor communication. Was told different things by different employees. No consistency and very frustrating to deal with

DO NOT TRUST!! You may be out a lot of money if something goes wrong and you booked through roaming hunger. We worked with roaming hunger (specifically Aramis Hall and then later Andres) for our wedding that we had to cancel due to the pandemic. Originally they worked with us for a new date but now we cannot get in touch with anyone. We have been calling and emailing for over three months about our deposit and no one will get back to us. read more

Worked with Jaclyn to book last minute food trucks at my job while the cafeteria was down. She was helpful throughout the whole time. I'm especially grateful for her patience and for staying in touch even she was home sick. Her experience shows in her thoroughness and excellent communication skills. And of course it was a huge time saver for me. They work with a ton for food trucks, booking was easy, payment was easy, communicating with the different food truck vendors was easy. The only thing not great was that because our booking was so last minute, we didn't have access to some of the trucks I would have loved to get that staff was asking for (they book fast!). Would definitely use them again when needed. read more

If you are considering using Roaming Hunger to coordinate with a food truck for your event, seriously consider working with a food truck directly. Based on my experience, it would have been easier to work with a food truck directly than go through Roaming Hunger. My fiancée and I decided a food truck would be a good fit for our wedding, which we had scheduled in May 2020. We started working with Roaming Hunger in mid-2019. Onboarding was easy. We filled out an online form and someone from Roaming Hunger promptly called us and discussed their services. Emphasis was placed on their services to coordinate tastings, handle any paperwork for permits, and their guarantee that they would make us whole if something happened on the day of the event. Paying the $250 non-refundable service fee was simple. While onboarding was easy, the rest of our experience with Roaming Hunger had serious issues. We coordinated with our representative, Aramis, primarily over email. In general the questions we asked were answered slowly and incompletely. The tastings set up for us had multiple problems. After we picked which food trucks to try, it took longer than expected to get the appointments with them set. When the appointments were set, which were spread out over multiple weeks, there were basic scheduling issues that made the process painful. A situation representative of our problems went as follows: 1. A tasting with a food truck was set up at a commercial kitchen for a Saturday morning. 2. When we arrived at the large facility, nobody was there and there was no indication of where to go. 3. We had not been provided contact details for the food truck directly, so we had no way to contact the food truck. We found their number on our phones and tried to call them, with no success. 4. We emailed Aramis multiple times after unsuccessfully looking around, with no response. 5. We called Aramis multiple times, with no response. 6. We left and later found out from Aramis that they had given us the time in a different timezone, so the truck had been there one hour before we were and we missed it. 7. A different date was set for the same tasting and we were able to find the truck that day. 8. We were impressed with the food and the person running the food truck and decided that that's who we wanted. When we discussed their price for different options, they told us significantly lower prices than Aramis had conveyed to us. They insisted that those were the numbers they had given to Roaming Hunger and we said we'd follow up. 9. We brought up the price differences with Aramis who gave vague responses and wasn't able to give us information on different price options. 10. Ultimately with the invoice was sent over it had the lower price that the vendor had told us, which we signed. We paid a refundable 50% of the total cost at this time (about $1000 for our event.) Months after we decided on a truck, COVID-19 emerged and we decided to have a family-only celebration instead. First we postponed our event a year, which was handled by someone other than our representative in a simple email exchange. After that, we decided to cancel our event. We sent our first email in September 2020 and after repeated emails, calls, and ultimately posts on social media, heard no response until December. Finally we're in touch with a third person at Roaming Hunger who is processing our cancelation and refund and who replies to our emails. The refund has not been completed yet. Update: Our refund was sent to us by check and processed successfully. The person who ultimately coordinated our refund, Taylor, was very responsive and courteous. All of the problems we faced were avoidable. We thought working with this company would spare us confusion and uncertainty, but we were confused and uncertain the entire time. read more

What a great service! Finding a food truck for your event can be a personal nightmare, but Roaming Hunger makes it a much more pleasant experience by doing the legwork for you. Anthony was my contact the whole way through, helping us find a last minute truck when we were in dire need. 100% would work with them again and you should too. read more

We used Roaming Hunger to help us find food trucks for our wedding. We didn't realize they were based out of LA (and our event was in the Bay) so it was a bit tricky to coordinate and for them to source trucks initially, however they were remarkably persistent with trucks and really came through with one of our trucks! Aramis was incredibly communicative the whole way through, patient and forgiving with us when we were panicking, and made sure we didn't have to worry about any of the paperwork involved in procuring permits and the like. We would definitely recommend Roaming Hunger to anyone in the LA or Bay area and, if you have the time, they are a much preferable and reasonably priced alternative to the price-gouging Off the Grid in the Bay. We'd work with Aramis again anytime! read more

One of the worst customer service experiences I've ever had. After an original email, took days to get response to my emails. Tried to call 10 times the two people on the email chain, mailboxes were full. Even sent email to main company email address begging for a call back, nada. Finally reached out directly to the food truck they had suggested and they had booked another event since they hadn't heard from Roaming Hunger. Scrambling last minute for another option in just a few days. read more

- We're really grateful for Davis in helping us find the perfect food truck for our cocktail reception after our wedding. We were initially overwhelmed with contacting individual vendors to see if we could cater our reception, especially since we lived in Colorado and the reception was going to be in Pacifica, California. We eventually found Davis and Roaming Hunger and they did all the groundwork for us. - Davis took the lead by providing us even more choices of food trucks, and after we provided our top 3, figured out their availability, and helped with our menu requirements. Throughout the process, he was very prompt with responding to our emails. We never had to worry about the catering for our reception which was another thing off our plate. - Our reception catering went off without a hitch; we chose Cielito Lindo Mexican Food Truck and they were absolutely perfect. Gustavo linked up with the Longboard Margarita Bar, and were there an hour early to set up. The food was absolutely perfect and all my Gauchos really appreciated having Mexican food to go with the drinks. - We would totally recommend going through Davis and Roaming Hunger for helping figure out your event. We really appreciated their professionalism and courtesy enough, they really did help make our reception special. read more