Great place to get any and all automotive work done. Reasonably priced. I have been coming here for…read moreyears without ever an issue. Gas and diesel, Ben and his crew has taken care of me time and again.

If I could give this place zero stars, I would. I went in because my car's horn wasn't working, and…read moreafter TWO HOURS of waiting, they came back just to tell me the exact same thing I told them when I arrived that my horn didn't work. No diagnosis, no solution, just a complete waste of my time. And to top it off? They had the audacity to charge me for literally doing NOTHING. What's even more frustrating is that I was referred here by Tire Discount, which makes me question their recommendations altogether. I genuinely believe they just kept my car sitting in the back the whole time instead of actually checking it. The lack of professionalism, transparency, and basic customer service is absolutely baffling.This place clearly doesn't value its customers and seems perfectly fine with wasting people's time and money. If you're looking for a shop that actually does something for your car instead of just collecting your cash for no reason, stay far away from this place.

I was referred to this shop by a friend. I'm so happy he sent me here. They have been taking care…read moreof all my maintenance needs for the last four months. They were even able to fix things that other shops were not able to fix. They don't have a dropbox. However, the gas station is connected to it so if you need to drop your car off during after hours you can. You can leave it with the gas station. The shop will call you the next business day. Their prices have been good and they've done a great job with all of the repairs that they've done for me. I definitely plan to keep using them for my Service needs in the future.

I have been going to Don's Auto Service & Repair for years for all my vehicle repair needs. Along…read morewith honesty, integrity and excellence in service, I fully recommend this shop.

Very very poor customer service! I recommend going someplace else for your needs. I was…read morethreatened to have my vehicle smashed before I even entered the door to the business and when confronting Tom Blommer about the situation he asked me who shoved a stick up my ass. Think again Tom how you wanna do business cause that way won't get you far at all! Steer clear of this establishment is my advice!

This place is awesome. We are sooo lucky to have this company in our city. Very fast on any…read moreelectrical charging parts and reasonable priced. They will have you back on the road fast. Highly recommend this place in Waite Park and on the east side. Great job to all of the techs!!!!

Towed in a car which wouldn't start at 6:01pm which was 1min after closing but we asked a worker…read moreinside if they could just test the battery for us so we could buy a new one and not have to get a hotel, they said no. So we got an appointment at 8am with a car. We called the shop 3 times at 10am with no answer so we went to the shop to find the car sitting in the same parking spot we left it with the hood popped and they said they had no idea what was wrong with it at 1pm, 5hours after our appointment.

My Mom and I came in because the tires on her car were really low. They checked all four tires for…read morelow air, did a test on one of the tires to see where the air leak was, gave both of us a free pop and offered to drive the car out of the garage for us - all for free! They were also very courteous to us. Excellent service! I was very impressed.

We brought in our vehicle and asked for a diagnostic on our a/c system. Instead of calling with…read morewhat they found and giving us an estimate, they took the liberty of doing the work without our permission. Then they called and told me the cost. When I stated that I was not informed or asked if I wanted to move forward, the response was incredibly rude. There answer was to take another 30 min to drain the coolant that now needs to be thrown out. I will not be going back here for work again. I will not be referring this place to my friends or family either.

Great experience! My Daughter bought her first "newer" car here and everyone was great! They were…read morefriendly and knowledgeable and made the car buying process easy. Shout out to Ryan Cargill he was so helpful! I would definitely buy from West Suburban Auto Sales again!

Terrible mechanic and not very good customer service................ value of integrity not…read morethere. Jason is a liar.

Exceptional and timely customer service. I highly recommend Gateway Tire & Auto to any individual…read morelooking for, at a minimum, a consistent oil change service. However, I would also recommend the business for anyone seeking auto repair. When moving to the area, we struggled to find a trustworthy auto repair shop with timely service and reasonable prices. Since being referred to Gateway by a former colleague, we have been consistent customers.

Nice people poor service. Who knew, that when you bring your car in on a spare tire, they do not…read moreput the spare away. Apparently, this is their business policy, NOT to put away the spare if you do not ask. Totally frustrated when I found out my spare was not put away. I asked if I should have paid more or ask for another service, nope, company policy but they cannot tell you the charge or what else to ask for. Nice people, bad store behaviors and policy. Is how I came up with my rating.

These guys have pulled my butt out of the fire not just fixing things right, but at a fair price as…read morewell. Friendly, helpful, and very knowledgeable I really think they are the best in Big Lake. This is the kind of place that they remember your name, and what you had done previously, so you kind of get that "Norm!" From Cheers feeling when you walk in. Point blank I trust these guys. I have never had any issue when thing got fixed, and it was always done right the first time. I know you might think I am pouring it on a little thick, but the fact is when you find someone who does things right, and you trust, much like a barber, you stay with them for life.m

had 4 tires put on and balanced. I then Drove my car up north after work and the whole car was…read moreshaking, felt like a wheel was going to come off. Took it to someone else who looked at it, found out that Al's never balanced the tires correctly and didn't seat a wheel properly on my rim, didn't set the torque wrench to them Either. One tire was low on air. Went back to get a refund or explain but owner brushed me off, said it was my fault. Cutting corners get you know where. Shitty customer service. 0/10 recommend!

these guys are scammers... BIG TIME! I knew my car needed a simple repair! I needed my CV axle…read morereplaced then the mechanic owner told me that I needed my lower control arm, my upper control arm, my strut, my brake pads. My rotors, replaced for $1500. I laughed in his face and left. I later took my vehicle to quality lube in cold spring. He told me that my CV axle was bad and he could replace it for 120 bucks. These guys are scammers. The owner is Pakistani and there's three mechanics who don't know any English at all, Al is no longer the owner of this place.