Awesome Customer service!! They really helped me the best they could, including beating Geico's…read morequote that they offered!!! Would recommend to anyone with great confidence! Code: XSE

Unfortunately, I have had a really bad experience with this company. They have incompetent people…read morewho don't listen they don't know how to ring out customers properly. I was overcharged. And was told that same day that I would get a refund. That did not happen. It has been over a week And I still haven't gotten my refunds. I was told as of today which is Friday, August 29. That they will finally get my refund which won't be in my account today. I do not appreciate the way that this company has done business. It is completely unprofessional on the way it was handled. Being lied to and told that I was going to get a refund over a week. And never got the refund that is bad business. I will definitely be contacting the Better Business Bureau because of this interaction with this company. Please be advised that you need to make sure that whoever you are talking to and ringing you out? Please make sure that they are smart enough and know how to execute their jobs properly.

Please think twice before patronizing this establishment. After my mom's passing I found myself…read morefaced with a divorce with a spouse of over 30 years. Alone, and afraid and needing divorcing help I went into this makeshift " business" on Nov 2 2021. I scratched together over 600 dollars to pay for a separation. The employee there completed paperwork to file to courts, but, for months kept pushing my paperwork back. Then the calls weren't being answered, no answer?!?!, then, no emails, no answer!?! come to find out this lady was GONE. Vanished with my, dineros,, my $$ money, my cash,$$$ my I've gone back and forth with these people but to no avail. They do not want to commit to what was offered, but they would like to offer me a 90 dollar refund. Now where they do that at? I'm a military veteran and this is ridiculous. I don't know about you, but, I work hard for my money I didn't serve in the Army Cavalary as a female to get spit on. All documents retained......DO NOT PATRONIZE THIS ESTABLISHMENT UNLESS YOU WANT UNPROFESSIONALISM PERIOD. THEY ROBBED ME OF OVER 600 DOLLARS WITHOUT GIVING ME ANYTHING. and that's the truth so help me GOD. BBB has been notified of their unprofessional practices, let's see where this goes. I need my MONEY.

Friendly in this time of chaos and uncertainty... they weren't able to process my paperwork due to…read morethe DMV being closed because of Covid-19 but they were very helpful in letting me know the proper steps we can take in the future when everything goes back to normal. Thank you AV Vehicle Registration!

They have there hours posted as 3pm on Saturday. I drove from Vegas to here to get a vehicle…read moreregistered showed up just after 2pm on a Saturday. And they were closed. This was a waste of my time. If you close at 2pm on Saturday. You should say 2pm. You post hours in the window say 3pm your post hours in line say 3pm...,

Adam helped me out super fast way faster than the DMV. Helpful honest and genuine dude . I…read morerecommend this place for sure ! Coming back for all my needs.

Customer is great. Doing a title transfer easy and headache free. Paola was really help full and…read moreclear on everything.

I was able to get car insurance at a very reasonable price through anchor general insurance, with…read morethe help of one of their workers Robert who also took his Time to find a reasonable car insurance company. If trying to get car insurance or any type of insurance asked for Robert and he would greatly help you.

I can only recommend this location because of its the only one we have here in Victorville…read more.... It is what it is. It'll be what it'll be. At this location there's an appointment line as well as a non appointment line. One could also get in line from home and be provided your place in line with a "bingo type of numbering system". At this location like others , there's a little room if you need to complete an online application. At this location you may choose to stand or sit in the chairs provided. Last but not least, at this location you might want to bring your AirPods and entertain yourself with YouTube tv or whatever you want while you wait. It's going to be a minute so why not bring your charged up cell phone and play some games while you wait it out. Oh Bingo!!! My turn. Sweet!!! And I'm out!!!

I think it's common knowledge at this point that no one wants to be at the DMV. The idea that I…read morehave to go once every 10 years (give or take) plagues me. I knew what to expect, but didn't think it would be quite so bad. The parking lot was packed! Why is it so small?? I had to park across the street in a dirt field and cross two roads where the cars had little visibility. I love that you can check in on your phone! Thank goodness for that, I was able to walk right in and find a spot to sit... wait no, let me rephrase that. I was able to walk right in and stand in line hoping for a spot to sit. Yes, there was a small line of people waiting for a seat. The timing wasn't bad but I did have an appointment. The employees look so miserable! They can't hear you through the partition so you have to repeat yourself 5 times, they're not clear or direct and are not happy when they have to explain something to you. The stand apart Covid signs are still posted but I was practically shoulder to shoulder the whole time I was there. I don't think the DMV will ever change, but it would be nice if they did. Miserable employees make everyone around them miserable as well.

My eldest daughter and I recently came to AAA Victorville to take care of some business for her…read morecar. They have temporarily relocated to the building where Party City used to be. It looks like they may be renovating their old space. Not 100% sure. I like their temporary new space because it's more spacious and airy. Ceiling is higher. More space to sit and wait. I think they should take over their new temporary space permanently. Just my 2 cents. Anyway, wait time was about 25 mins which is pretty average at AAA. Staff was cordial and friendly. Car transaction went very swiftly which I greatly appreciate since we were on a time crunch. Thank you AAA!

This is one of the locations in the High Desert. It is located in a large parking lot area that…read morealso hosts other stores including Sprouts and Hobby Lobby. The location has two doors to enter and exit. Once you enter there's a representative behind the counter that asks how he/she can help and asks for your membership card or membership number, phone number. We had an insurance issue so once we were checked in we sat in the waiting area and waited to be called. This location also allows you to handle DMV concerns, travel agency help, and notary services, to include a few of the services they offer. They also offer maps, books, and student driver services. Unfortunately, the wait was long. We waited for forty-five minutes before getting called back. The issue was resolved quickly and only took a quick signature (less than five minutes). While the employees are friendly enough it would be great if they had a system that told customers how long the wait would be. I've seen other companies have a ticket process that seems to work well. Customers don't get their expectations up and know the realistic wait time, based on whatever number they pulled. My previous experiences with this locations's DMV have always been great. Notary services have been so-so. I don't have insurance with AAA but my experience with this department has been okay. Overall three stars is appropriate.

Came in to get a smog at approximately 4:30 p.m., a very nice gentleman with a great smile :)…read more helped me and quoted me 10-15 minutes wait time for my smog to be completed. I was done and out the door by 4:40 p.m.! Great customer service! I will be returning! Thank you!

Service was done quick and Devin had such great customer service. Made the experience stress free.read more

thanks for your help I really appreciate it! I went to pay for my car registration,my registration…read morehad a 5 years expired I was going to paid 1700 because I had some tickets n i went to ojedas auto registration n she help me a lot I only paid 700 dollars I saved 1000 dollars !! I really recommend her work thank you

I only had time to go at 6:30am and she accommodated me ! This is my go to from now on.read more