Max seemed great, but being charged nearly double what I should have paid for the fare was not…read morecool. I flew in for my son's wedding this past weekend and took a taxi from the airport to the Hilton Garden Inn rather than an Uber, which was quoting about $14. Max was friendly and the ride was pleasant. As we approached the hotel, I noticed there was no meter and asked how fares were calculated. He explained they were based on zones. When we arrived, he charged $33 plus $3 for our third passenger. I also tipped him. Once I got settled, I looked up the zone rates on the Manchester airport website because the fare seemed unusually high. From what I found, the trip should have been about $15 plus $3 for Zone 2. Unless I'm misunderstanding the rate structure, I was charged essentially DOUBLE what the fare should have been. Lesson learned: confirm the fare up front and get a receipt. Friendly driver, but I definitely felt taken advantage of.

Max provided exceptional customer service for my pickup at MHT! Prompt, friendly, and had cold…read morewater waiting in a warm car! He even stopped to pull over when my son asked for a snack that was packed in our luggage in the back of the car-hurray for Swedish Fish

We had a great experience with the crew and drivers. The staff at HQ were extremely easy to work…read morewith, communicative, and prompt with updating for any last minute changes. The buses arrived on-time, clean, and cooled down for our wedding guests on a hot June afternoon. Even when one bus ended up breaking down for a slight period of time, the Company had another bus on stand by and were able to load up the passengers within 15 minutes and continued to the reception. Although we weren't on the buses ourselves, my wife and I would recommend them to anyone!

We hired MBT Worldwide as our coach bus shuttle service for our wedding and could not recommend…read morethem more! Despite horrible traffic, the bus arrived on-time to every destination.

Hi. Our driver, Rich, was phenomenal. Our flight was delayed and line in customs was unusually long…read morebut he waited for us. He was positive, car was clean, great conversation and music and he got us home quickly and safely. We will definitely use you all again for airport transfers. Thank you for making the process smooth and easy.

Worst car service experience I've had in a long time. The driver, Misha, was incredibly…read moreunprofessional. The car wasn't clean, but the driver was the real issue. Misha lacked basic customer service skills and made the whole trip awkward and unpleasant, he should be more careful about what he says. Do yourself a favor and avoid Aerial...

I hired Elite Livery Service to transport me from my home to Logan Airport and back 10 days later…read more I had a last minute schedule change and they were very accommodating. The car was clean, comfortable, and snacks and water was plentiful. The chauffeur (Charlie) was super-friendly, courteous, knew the roads, and got me to the airport on time. He was also waiting for me when I got back to Boston and was slightly delayed in customs. It was a pleasure dealing with Elite Livery Service and I highly recommend them.

Malden Car service has been ultra reliable picking up my daughter right in front of her dorm at…read moreEndicott College- to the airport. They are reasonable and reliable!

Was extremely happy with this car service. Easy to make reservation and helpful email…read morenotifications. Beautiful car and very well dressed professional driver. Price was very reasonable. Will always use them when I come to Massachusetts.

Have been dealing with Royale for years. Steve Edelman is our salesperson and Mac always takes care…read moreof the service. The cars are great. Steve is always more than accommodating and Mac is fantastic if we ever need service.

Alliance Car Service generously provided 2 gift certificates for their amazing service. I have…read morepersonally used the service for travel out of Logan Airport. The level of service is an outstanding professional level that is hard to find these days. The dedicated pick up and drop off at Logan Airport, along with the extremely clean and spacious vehicle, made us feel valued. One thing that is very rare these days. I found out about the service through a local Veterans Organization. Run For the Troops. As a Member of the Board, I was very pleased by the generous donation that they made. I have attached the letter below as an example of an old school feeling of making the customer feel important, respected and highly valuable. You are not a number; you are a valued customer. Run for the Troops December 15, 2025 Dear Hicham, On behalf of Run for the Troops and the veterans and military families we serve, I want to extend our deepest gratitude for your generous donation of Two - $250 Gift Certificates to our Silent Auction at our 14th Annual Pre-Race Dinner & Silent Auction on November 7, 2025. Your support means far more than the value of the item itself--it is a powerful statement that our community stands firmly behind those who have sacrificed so much for our freedom. Because of caring partners like you, we are able to continue life-changing programs such as adaptive bicycles, therapeutic equestrian experiences, golf clinics, cornhole tournaments, and community events that bring joy, healing, and connection to our nation's heroes. Since 2010, together with supporters like you, we have raised over $750,000, provided 12 adaptive bicycles, distributed more than 50 handmade patriotic memory quilts, and welcomed thousands of runners, walkers, and dinner guests who all share the same goal: honoring and uplifting our veterans when government resources fall short. One veteran who received an adaptive bicycle said it best: "It means the world to me. Seeing the life-changing gift of a cycle is immediate. Seeing how it changes a veteran's life can never be described by words alone." -- SGM Kevin Bittenbender Your donation helped make moments like these possible again this year, and every bid placed in our silent auction is a direct reflection of the respect and gratitude our community has for our veterans. Thank you once again for standing with us. We hope you'll join us at next year's Run for the Troops 5K and other events so you can see firsthand the difference partners like you make every day. With sincere appreciation, Diana Kiesel Volunteer Run for the Troops

Hicham took us to World Cup, service was great! Complete professional made sure our trip was safe…read moreand comfortable!

Excellent service! The young men were courteous and always prompt I highly recommend for your Dr…read moreappointments etc