I'd give him zero stars if i could. absolutely awful.
first my husband took in his classic beetle for an oil leak, was told that the engine needed all new seals. after that was told that he needed new crankshaft bearings. from there over the next several months( He was told 2 weeks to begin with and was told repeatedly that it would be done in just 1 week more) he was told he needed new tranny mounts, a new crankshaft, and new pushrod tubes. Rick finally got the bug done and did not test drive it. he did take it on a medium speed road (45 mpg) but not the highway. my husband picked up his finally working car and was getting on the highway to run some errands when it threw the flywheel and I had to come get him and tow the beetle back to the shop. that finally got repaired after a few more weeks. and we moved out of state. many times I had gone by the shop and seen my husbands car sitting in the parking lot while other cars were getting worked on. had those cars been there for two months? no, but obviously they were more important.
when I came in extremely pissed off that other cars were being worked on instead of my husbands rick told me that it was my husbands fault for driving the car so damn hard. I wasn't aware that mechanics were supposed to be upset at the drivers when someone brought in a car and paid upfront.
we towed beetled out of utah and my husband started driving it again. it broke down every day for a week. we just had the engine looked at AGAIN, and were told that "who ever rebuilt this engine owes you a new engine, or at the very least a new flywheel, clutch disk crankshaft and rear main seal." apparently the flywheel was not installed properly and was referred to as a "rookie mistake". the engine is pretty much shot now.
over all it SUCKED. rick did do some work 'for free' which was nice if you dont mind waiting half a year for a car that may or may not work. read more
