What to say about these guys....they are GREAT!
I had to re-take my Driving License Road Test because my previous NJ Driving License expired more than 3 years ago. I went to take it in Newark but they failed my car because of "Tinted Windows". The Newark MVC suggested I use a Driving School car for my next attempt.
So I shopped online through several Driving Schools to basically just rent the car for the road test. I looked through several of them and Road Rules offered the best deal around! They offer the car, an instructor who picks you up at home and drives you to the test (or alternatively can meet you there), for only 95 USD. Other schools offer the same service for 160 USD at a minimum. So that takes care of the first star I am giving to Road Rules Driving School.
If they had to rate me as a customer they should give me a 0.5 star rating. I was supposed to have my test on a Thursday, about a month away. I booked the car and instructor (Chris) with ease (payment is due the day of the test). On the day before the test, around 4 pm no less, a work emergency prevented me from attending the test the next day, so I had to cancel it with a very short notice. They were very understanding and polite. I was then able to schedule a new test in the next day (Friday) in the morning, so on Thursday night, I called Chris again to see if he was available, and he was able to accommodate me. Now, THAT'S customer service! That is star number 2 and 3 right there.
On the day of the test, Chris was punctual and we got to the test site with plenty of time. He even let me drive the last couple of miles to get acquainted with the car. He shared his intimate knowledge of the MVC I was going to, giving me tips on the route I would follow during the test, all invaluable information to have before the test. In other words, before Chris came to pick me up I had no idea how the test would play out. By the time the MVC examiner climbed in the passenger seat to administer the test, I knew the route that I was going to take, what to watch out for, basically how to pass the test with confidence....all thanks to Chris. And here are stars number 4 and 5. After I was done with the test, while I was waiting for my ride home, another lady had her car failed for equipment. We started talking and I IMMEDIATELY recommended she contacted Road Rules as soon as possible, and I will continue to do so indefinitely to anybody I know.
So, if you need to take a Road Test for whatever reason and you are unsure if your own car will pass the equipment check, or if you or your kids are just starting to drive and you want to make sure they get the best and most caring instruction possible, DO NOT WASTE YOUR TIME ELSEWHERE, just call up Road Rules and be done with it.
If Road Rules is reading this review, once again...I am so sorry for being such a pain as a customer, with all my switching around with no advanced notice, and please keep up the good work!
By the way, as a final note for all yelp users out there, I have never wrote a review on yelp before, and I signed up today just to post this. This is to show how heavily I was impressed by the excellent service Road Rules Driving School provided, and how important I believe it is that ALL prospective drivers in the state of NJ are aware of their existence. read more